AutoZone Auto Parts

4.6 (174)

  501 E Los Angeles Ave, Simi Valley, CA 93065
  (805) 426-2078
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  shay ben shoshan
2 months ago
The manger was very rude. I was talking to an employee and was just vibing with them. When he blew a fuse. He started screaming and yelling at me. And at one point he proceeded to throw the item I wanted to return in my face. I would never go back there again. I was insulted and assaulted. I have nothing to say about the employees they were great. Just the rude manager on a power trip.

  Kenn Ryan
5 months ago
Samuel gave excellent service...found and installed wiper blades...the fact u guys do those kind of things is y autozone is my go to...Jorge and Danny were helpful as well...the ease of it all was outstanding

  Tim Rose
9 months ago
Jason who s the manager is a complete AHole, I went in at 8:20 today his on his phone texting one of his friends & I kindly asked him to help me with my truck with the check engine light machine, he wouldn t help me cause he said he was to busy! More like lazy, ignorant & seemed he didn t like working there. Jason should be replace with one of his employees for manager terrible person!

  Kyla Campbell
a year ago
Micah was a great help, he came out to my car twice when I needed help checking my oil level and my power steering fluid. He was even kind enough to explain everything to me. He helped me get a part ordered as well as the right power steering fluid! Crystal was also very nice and helpful, I'm new to the area so she gave me some suggestions on where to go for a mechanic! Great staff all around I will definitely go back for any other parts.

  Jo P.
a year ago
My experience here was GREAT! I came in with a dead battery needing a new (budget-friendly) one. Jesus Gonzalez helped me right away to find what I needed and managed to install it in my 20 year old car without breaking the terminals. He and the other staff I interacted with were very friendly and professional, and I am overall very very pleased with the service I received. Thanks again Jesus :)

  Cassondra Meehan
a year ago
Went in this morning because one of my brake lights was out....problem was I was unsure which one. Alejandro provided excellent customer service, going above and beyond to help me. I had my young son with me so between holding him and trying to figure out the lights, Alejandro came out to my car to inspect it himself. He found the issue and the correct lights and installed it for me right on the spot. He was so friendly, helpful and professional and helped this busy mama cross one more thing off her to do list, which is invaluable!

  Will Boucher
a year ago
Micah R is absolutely here to help the minute I walked in he greeted me and asked how he could help got me the correct steering fluid for my specific vehicle and even came outside to help me fill up my reservoir! Absolutely above his pay grade! Jorge also installed my battery 3 days before and was awesome definitely the best parts store in the area

  ETHAN ROCKWOOD
7 months ago
These people are a straight up joke, I ordered twice from them now for pickup but for some reason the just love to cancel you re order without asking first or at least try and see if the customer wants to exchange it. I guess I m the fool for thinking autozone has any intelligent employees.

  Alyson Lewis
a year ago
Today I stopped by AutoZone and had the pleasure of meeting Micah.Newly single and trying to figure out why all the lights are coming on on my car, I stopped by to see if I can get some help. Not only did Mika help me find the part I needed, he went above and beyond came out to my car, did his best to diagnose the situation and then provided me with a print out of everything that I needed. I believe he was already the store manager but if he is not he should be! I was already nervous about going in and being a woman who doesn t know what she needs And I was treated so kindly with so much respect and at no point did I feel like he was trying to get one over on me. He genuinely made my day. Did I mention that I had a broken finger and he did everything he could to hold the doors open and everything. Stellar employee.

  Dominic
a year ago
great customer service. i walked in inquiring about a valve cover gasket and with no hesitation anthonie and crystal were quick to help me with my needs. they go me the best deal and made sure i was getting the right product. i will always come to this autozone never had an issue with the workers at this location.

  Jenny Jimenez
7 months ago
Shout out to Jason B. for answering all my questions! Double checking the part I was purchasing was correct. After I was given the wrong part in North Hollywood store.

  Three Strands
a year ago
I have a problem with my running lights. Checked my fuses and relays and couldn't find the problem. Went to this auto zone to buy a new relay just in case. No go. Went back in to return the relay and Micah asked to check the problem with me. He helped troubleshoot it but still no progress. We went back in and he looked up the schematic for my car and found that there was another fuse box I didn't know about. Found the fuse which ended up blowing out again but would never have known about that other box without his help. He totally went the extra 10 miles to try to help me. That's very rare these days. Definitely go see him if you need help!

  Peter B
5 years ago
I'd give them 6 stars if I could. I needed wiper blades. I'm not a car guy. I came in here and was helped immediately by a very friendly and helpful employee. He showed me the options and installed the blades for me within a few minutes. That's a level of service that is rare to find these days, and I commend AutoZone for their exceptional service.

  Jennifer Lynn
a year ago
Left crying. I was so confused and overwhelmed. I m not a car person at all. The lady who assisted me didn t offer any help other than pointing to the isle where I can find the item and then walked away. Wiper isle is super big and idk what I need. ZERO HELP. I have NEVER left a review on anything ever, and as someone who comes from retail and customer service, this was bad.

  Unknown
a year ago
Micah! Just ask for Micah if you want exceptional service.Micah was resourceful in finding the parts that I needed. Very willing to help and a great person to have a conversation with.

  Tim Fergus
a year ago
I needed some fuses and Micah was very helpful. I was confused and he explained everything so I understood. Great store! Great people!

  Ernestsohonest
a year ago
Christian was great help and made sure I got the best deals on my order and in store purchase. Best AutoZone around!

  Lucy Lupin
a year ago
Great atmosphere at this location. Micah was friendly and accommodating, and helped with diagnosing my car s check engine light. I ll definitely be back

  David Reyes
a year ago
Micah gave me a great service. Very friendly and helpful. He helped me pick an oil for my car and steering wheel cover.

  Tish Gordon
3 years ago
Lifetime Brakes!! Great Service, Excellent Prices!! Javen helped us and provided excellent customer service. I highly recommend Auto take care of your Cars needs!! Car washes, air fresheners, and friendly helpful suggestions!! Absolutely yes!!

  Paito.
3 years ago
Good experience.they always have the items I need. Floor was marked indicating 6 feet distancing and everyone wearing face masks.They only reason I don't put 5 stars is because they were not very fast at the register took me maybe 10-15 minutes to pay for my items.

  dianamiester2
a year ago
Micah R helped me find the right blades forMy car AND installed them for me!!! He is the best!!!! So helpful & friendly! Thank you, Micah!

  Eunice Lainez
10 months ago
Jason the parts manager was super helpful! Quick and efficient service!

  alex rosquette
a year ago
Went in for some wipers and Micah offered to install them for me. Very friendly store employees. Would definitely recommend.

  MX_ATA2D
9 months ago
Friendly staff. They know the system which helps making ordering parts much easier.

  Julie Woolley
a year ago
Micah was awesome! Helped me find what my son needed for a paint project !Very friendly and helpful

  Shawn McLean
3 years ago
Great service ! They diagnosed my battery was the problem and needed to be replaced. They did a price match and put it in for me. Thank you guys for the excellent service and price. You're the best....

  John C.
5 months ago
Very helpful. Good service

  Juan Delacruz
a year ago
Micah provided extra ordinary customer service and took his time looking for products and explained the prices . Thanks

  Marisela Martinez
5 years ago
This AutoZone is pretty new to the area. The employees were very nice and very knowledgable. Any question I had they answered swiftly. Helped me with what I needed and gave me alot of choices in price range for my car parts that I needed. Would recommend it!

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 8 AM-9 PM

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