Jiffy Lube

4.5 (451)

  14103 Ventura Blvd, Sherman Oaks, CA 91423
  (818) 986-4005
  jiffylube.com
  Claimed

Oil change service Car battery store Car inspection station Car repair and maintenance service Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Les Brandt
4 months ago
Ric was AMAZING! He was super knowledgable and he really cared!! He saved me from choosing the incorrect oil (as I thought I have been using Conventional oil...he informed me that a Synthetic is best for my vehicle. So I called my dealership that I have been taking ALL of my service and maintenance needs for the past 13 years with...and they confirmed. Ric and even Hugo were great, pleasant and made my 1st time having service done outside of my dealership. I'll be coming back thanks to these guys.

  Arianna Mesbahi (Senior HR Generalist)
2 months ago
Love this Jiffy Lube! This is the second time I have gone here for an oil change and inspection after my Audi's warranty ran out. They always offer a great price compared to other locations (even other Jiffy Lube locations that quote me $100 more). They also are super friendly every time I go! I went grocery shopping at Ralphs across the street while they worked and right when I got back 45 minutes later my car was done. It was a very easy experience overall!

  christopher Kaneff
a month ago
Stopped in today to get fluids topped off. Excellent customer service at this location as always.I really value my fellow members of the community who are helpful and friendly.It's makes a difference all around in many ways.

  Luana Fattoruso
8 months ago
It was probably my 3rd time getting an oil change here. This time I decided to take up on the offer ($40) to change my air filter I shouldn t have. Couple hours after I got home I turned my car on and had these lights on. I ve never had any light turn on my dash but I had these 2 right before the tropical storm I ran the code and got Bank 1 too lean. I was very confused especially since this happened after my visit with Jiffy Lube. I popped my hood, and my air intake hose was DISCONNECTED. It was just hanging there in the air completely unplugged. I drove probably 30 miles with that hose unplugged having no idea what was wrong, panicking trying to find a mechanic. Guys, please be careful. This wasn t cool. It s a serious hazard. I paid $220 on this visit and my check engine light is still on from this. It s very unfair to us that we trust you and you leave something so dangerous out like that. It s negligent. I take very good care of my car and I m really hoping this didn t cause any damage. I will not be returning to any Jiffy Lube anymore after thisServices: Air & cabin filter replacement, Oil change

  Randall Leddy
2 months ago
I went in 1/27 to service my Ford Fusion (oil change). The techs didn t reset my oil change warning, and forgot to replace 2 bolts from the drag plate. The next morning my wife was driving when the plate fell off mid-route and was dragging on the street. We slowly made our way back to the Jiffy Lune location. The techs fixed the problem, but rather than try to offer a refund or incentive to return in the future, they just said ok when I told them I wouldn t be returning in the future. Bad business. Sloppy work. Lackadaisical attitudes from the head tech. Terrible experience. Who forgets to secure bolts in the undercarriage of a vehicle?

  Cecile Be
a week ago
Very fast, friendly and skilled professionals! I did full service on my car with filter change, thank you!

  Jessica Galindo
5 months ago
I got my oil changed this morning and before entering the garage the tech had me wait a few minutes. When he came to the window he addressed me by first name! I was impressed- he looked up my account through my license plate and knew i had been there before (diff location, so he didn t know me) the personal touch was appreciated. I also clipped a digital coupon (screenshot) and applied that to my service. I was in and out in about 10 min, helpful, respectful and personable. Thx jiffy!Service: Oil change

  Kaden Foster
a month ago
Corporate:Please Take Notice:Hugo S, Boris F, Robert T, and Nate are outstanding employees. They deserve a $$ Bonus for the stellar representation and excellent work they give to Jiffy Lube.

  Lauren O'Kelley
3 weeks ago
Big THANK YOU to the guys at Jiffy Lube for installing a battery Autozone refused to install because of corrosion. You guys really saved the day and did it with a smile. 10/10 customer service.

  Beve Regas
a month ago
It didn't seem like they were on top of things. When I go to VALVOLINE in Burbank they check signals, tire pressure, battery, lights everything - This was a very expensive oil change and I don't feel like it was worth it

  Vansh Kareer
a month ago
Fastest and most streamlined experience I ve had with an oil change. In and out in 10 minutes. Would recommend

  jassonesa
a month ago
It took a lot longer than expected and I kept getting told it was due to them trying to get the skid plate back on my truck. When they said it was ready I looked under my truck and it appears they stripped one of the nut threads so they left a bolt off. I also never received my receipt in my email as stated.

  Eido Lahiji
6 months ago
Just moved into the neighborhood. Super nice staff super quick service will come back again.

  Shanelle John
a month ago
Service was superb all around. The guys are friendly and went above and beyond for me. Thank you so much.

  Carrie Giordano
4 weeks ago
My check oil light wasnt reset. Wasn t given a mileage sticker. My windshield wiper fluid ran out the very first time I tried to use it.

  Monica Bacca
6 months ago
I came here after I had a bad experience at a different location. This location was aware of what happened at the previous location and really delivered Outstanding customer service this time around. Jos�, I think is the manager was so clear and concise with what was wrong with my car, and even went the extra mile by ordering the parts himself that the previous location had forgotten to put back on at no charge. A great neighborhood and a great jiffy lube. Thank you Jos�!

  Kori Lionheart
6 months ago
Chris, Fernando, and Leo were amazing! They did my oil and filter change quickly. (While I watched the new Batman movie) Plus they fixed my hood latch, just because they're awesome like that. Thanks again, y'all.

  Mark Baker
2 months ago
The service manager went out of his way to fix a loose bolt on my door. That is above and beyond. You definitely have my recommendation.

  Tom Efrati
4 months ago
Great location, I used it many times , excellent service, the stuff is professional and friendly, will recommend this location 100% Thank you

  annette nunez
4 months ago
I love jiffy lube but paying 140 after a discount coupon is just too expensive I don t think I can go again with those prices

  Penny Johnson
10 months ago
This is a top rate Jiffy Lube and the team that worked on my car were excellent. The owner came over to make sure I was happy and even checked my tires even though he was dressed in a very nice shirt! The service manager came over after and gave me my bill and checked again to make sure I was happy. They even used my coupons to save me money!!! I would give thisJiffy Lube at Hazeltine & Ventura 10 stars if I could!Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Battery, Oil change

  JC Bustamante
8 months ago
I don t know what they did but they did not do a good job after my oil change, they re so in a hurry to finish even if there is no one waiting and now I need to deal with this.

  Nadia Arreola
9 months ago
Their customer service is excellent. The three gentlemen that assisted me were very nice, friendly and efficient. They had my oil change done quick!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Marcos Figueroa
2 months ago
I waited more than 30 min and none of the vehicles in service moved.Very slow service if you're in a hurry.

  Lincoln Parc
11 months ago
David and Ric are professional, courteous, helpful. they explained something to me and we're patient polite and maintained their graces. Convenient, Competitive prices Great Crew. synthetic oil change and AC Recharge

  Estela Silva
a year ago
We took my sons car on Sunday at 9 AM for an oil change. Jose and his staff were very professional and caring. Our car was done in 15 to 20 minutes. I asked the staff worker to show my teenager how to check the oil and he took time to explain everything to him. This location went beyond and beyond. Will definitely be returning here.Service: Oil change

  Joy Gomez
6 months ago
I used this business for the oil change and the maintenance of my car.Fast, professional and reliable!Highly recommended.Service: Oil changeService: Oil change

  Daniel Grant
a year ago
Very courteous and straightforward staff. The only thing lacking was the ability to give my engine a diagnostic. I had to drive away with the check engine light on and unsure why. Services performed were great, quick and efficientServices: Transmission, Oil changeServices: Transmission, Oil change

  howard berger
a year ago
I had to take my BMW in for an oil change. Josue was the team leader and took care of everything in a timely and professional manner. I wish more businesses had good people like Josue working for them. Thanks for a great serviceService: Oil changeService: Oil change

  Alex Padilla
2 weeks ago
I don t think my visit could ve gone better. thank you!

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-7 PM
Sunday 8 AM-5 PM

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