O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dawn Goodnight
5 months ago
They were great. We got there 20 minutes before they closed for a new battery for my car which we really needed and they provided a wrench for us. It was simple enough. They would have put it in if it was daytime but it was dark. so we did it ourselves. It s easy. No problem.

  Brent M
a month ago
What an absolute rip off. Charged me $65 for one coil, for my Hyundai. They re $10 each on Amazon, all day; the quality is just as good or better Shop online elsewhere whenever you can. Do yourself a favor.

  Edward Hanly
2 months ago
The guy was really helpful all I need is one little part but I sold it with a bunch of other parts they gave me a great discount I will do all my parts there

  Richard Bernhardt
3 weeks ago
Always reliable and has the parts I need. Good auto parts store. Visit O'Reilly. Check it out.

  Josh Mattson
8 months ago
I am definitely a fan of o'reillyes when it comes to preference of auto parts stores. For me, the biggest bonus is that when you give them your phone number? If you're someone like me who loses receipts, they can always pull it back up in the system for you, which has come in super helpful on more than one occasion. The staff here seems really knowledgeable and they are helpful when they, and if there's something they don't know, they Tell you they don't know instead of giving you incorrect information. I've had the pleasure of meeting. The district manager Jay who was a very nice guy and seems to set a good example for the locations that he operates.

  Chen Shin - Ni
a year ago
Excellent staff! Professional, knowledgeable, friendly and helpful staffs! I came in for a quick engine check on my 2006 BMW x5 because it showed engine misfire and car is running rough. Oscar helped me with finding the right coil, as he is very knowledgeable with this M54 engine, and squared away with the new coil, all in less than 30 min. I was able to continue with my road trip and drove back home to Los Angeles couple days later. Can t ask for anything more. Again, thank you Oscar for all your help!

  Kyle Moore
6 months ago
Great experience here! The staff was super nice and knowledgeable and even helped me troubleshoot the issue with my headlights

  Ryan Smieciuch (Doughboi)
5 months ago
horrible store bad customer service i stopped shopping at oriellys due to this store havent been to one since 2018

  Hayden Linder
5 months ago
Pretty terrible customer service. Most of the employees act like you re not there.

  Xiao Xia
a year ago
Today, I went to the shop to buy brake bulbs. Jesas quickly changed the bulbs for me with a very good attitude and high efficiency. It will be a very pleasant purchase in my first choice shop

  Andrew Talamantes
a year ago
Not sure if this is the location that I went to today but there was a lady named Maria that complete put me on the right track. And I've been working on cars for over 30 years. The information did not come easy. But she took the time to put two and two together and figure out an answer for me and when I got to my car her advice was absolutely correct. Good job Maria. This lady needs her own store. O'Reilly's would be a fool not to give it to her.

  Ed Deane
5 years ago
My wife and I went in today to have a battery tested and charged that had failed on us. Our first visit was brief and pleasant - they took the battery and told us they would call within two and a half hours. After four hours with no call we stopped in to check on it and were told that it was a bad battery. I was then informed that we had previously been sold the wrong type of battery for our car and that we were very lucky it had not leaked; Good information to know but it's scary that they had previously sold us the wrong battery type. When I asked to have the battery replaced under warranty they told me it was impossible to replace without the receipt which I did not have on hand. Jacob was very helpful and attempted to look up the purchase in his computer system however when the manager Gerardo showed up he took a look at the battery and immediately called my wife and I liars and told us that there was no possible way that the battery we were returning could have been purchased at their store. When we insisted that the battery had been purchased at his location he continued to tell us otherwise. My wife and I were surprised at the rudeness and left empty handed and upset. On our third visit of the day with receipt in hand we were able to have our defective battery exchanged. Jacob was very friendly in helping us but Gerardo made no attempt to provide us service or apologize. Our overall experience was very unpleasant and although this is our local O'Reilly we do not plan on giving it any more of our business.

  Diana Johnson
8 years ago
They've always been really helpful and quick to diagnose any problems. I badly needed my battery replaced. I had a crying baby and two other kids in the lobby and they were kind enough to quickly replace my battery even though they were very busy.

  Ohis Okhuoya
2 years ago
Wow! The customer service here is top notch. They were very helpful and I got great tips on savings on car repairs. I'm glad I chose to try them .

  Jason Kim
3 months ago
Work's very good kindly.

  lebin cheng
3 years ago
To be honest, my main reason for visiting is they accept battery recycle. So it is convenient. Quite reasonable store. I was told if you would like them to help with you installing the battery etc, you need to park in front.

  John Phillips
4 months ago
Great selection of wiper blades.

  michael del
a year ago
Not a very large store. Helpful staff. Had the wiper blade that I needed. Parking lot is small.

  Alan Szeto
6 years ago
Nothing fancy, but what do you expect from an auto parts store? It always suits my needs for my car that leaks oil and always burns out headlight bulbs. The staff there are friendly and cool to chat with.

  Steven Paul
3 years ago
Tell your employees to:A) fix their masks, that means over their nosesB) follow 6ft social distancing, especially from customersC) treat customers with respect, that means respect their personal space and also their shopping experienceTerrible experience today, I won t be returning. Some of us have family that are extremely high risk - your employees shouldn t put customers in a potentially dangerous situation and disregard their safety. Uncalled for.

  Seo forLocals
4 years ago
This was my best experience at an O'Reilly Auto Parts store. The young man behind the counter was friendly and knowledgeable. I got exactly what I needed very quickly. Two thumbs up.

  Pradeep Singh
9 months ago
Customer service need to improve.The employees keep on talking among themselves without paying attention to the customer.

  Jessica Clement
5 years ago
Great customer service. The staff is attentive and knowledgeable. He gave me detailed info about the parts I've been looking for my car. Thank you, and I will return again!

  J W
2 years ago
Still my preferred auto parts store in general.Just got some fluids and a price quote this time, but got the help I needed quickly, and was on my way in a few minutes.

  Rainey Meszaros
2 years ago
It's O'Reilly's if your car guy you know what to expect if you know what you're getting every store is laid out the same you know where to find what you need and in general they typically have people that are completely helpful too knowledgeable if they don't know the answer they know how to find it in the computer system is generally pretty accurate don't totally rely on that because it's not always the case however it's pretty uniform and regimented

  Michelle Smith-Denton
6 years ago
I stopped here to get some new wiper blades...the employees were friendly and helpful. It was a bit gringy inside, but they seemed to have a big selection of accessories and stuff for your car.

  Habib Ahmad
12 years ago
I stopped here to add some oil to my engine and found that one of my battery posts was corroded; it snapped off under mild strain while in the parking lot, leaving me with no option but to buy another battery. The guys inside were eager to sell me their house-brand battery for $100, but then said they didn't have any pliers or other tools that I could use to change it. Somewhat reluctantly, they allowed me to borrow a couple of adjustable pliers from a sale display, and I did the work. I returned the two pliers and asked to use their restroom to wash my hands, which were pitch black from fingertip to wrist from engine grime. After initially telling me they didn't have a bathroom, they then said that it was company policy that no customers were allowed in it. The manager, who would not meet my eyes, instructed his employee to give me some paper towel with a few squirts of Simple Green on it as a final offer. Pathetic...

  Ivy Manuel
2 years ago
Was in need of some part and was greeted right away as I entered. They were able to locate what I needed and were really helpful. They were very quick and efficient so I was able to go in and out quickly and go to the next place I needed to g9

  Alma Alicia Castillo
2 years ago
The clerk gave me the wrong information about changing my headlights bulbs. He advised me to look for a black box under the hood to change fuses to have the headlights work. I went to Auto Works, and the manager changed the bulbs, not a fuse to have the headlights work.

  Jae X
5 years ago
This is a really nice auto parts store with very friendly and helpful staff. It has a small-town feel... I know many people there by name, and I always find what I need. Good stuff!