O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Teresita David
2 months ago
Went to Santee store today 1/29/2024 the manager named Walter help me for what I need. He was very kind, honest and helpful employee. I appreciated you Walter. Thank you so much.

  Its Me
6 months ago
My grandfather taught me at a young age to find a go to guy for for specific needs. My auto guy is Mike. If he doesn't know he will help me find the answer. The guy he works with ( Jonathan ), he's not bad either. They are always helpful in whatever I'm looking for, from cleaning products to repair and maintenance under the hood, my first stop is always here.

  Nina Balistreri Chambers
3 months ago
I purchased a battery from O'Reilly Auto parts. They put the order in and it was installed by that afternoon. The price was right! I want to thank Jonathan for his professionalism.

  Julian L
3 months ago
Kevin is very friendly and knowledgeable and will help you with your car problems. This is my go to car store.

  G Dasilva
2 months ago
Went in trying to ask a few questions and was told to research the problem myself before coming back.

  Richard Arena
10 months ago
Once again Jeremy at O'Reilly's in Santee came to my rescue, was having problems with my rear brake lights and he assisted me and not only that he fixed the problem, Mikey also as your sales girl in this store gave me excellent service and helping me find the bulbs I needed for my tail lights, both these associates are very valuable to your company and I thank you once again Jeremy and Mikey for your service

  Drina Di Cantin
a year ago
I love O'Reillys the fact that there all owned by one owner, so they all carry the same stuff and treat you the same is great. There employees are always friendly and knowledgeable. There prices are competitive and they seem to have most things in stock when I need it. Definitely recommend and will shop here again...

  LINN MORSE
a year ago
I asked for help / guidance changing the directional signal bulb on my car. After waiting over 1/2 a hour for Kevin, he looked at it and went back into the store for. "needle nose pliers" and never returned.The Customer Service T this location for NOT live up to your reputation! I will NOT be back!!!

  andrea yeager
3 years ago
Lucky for me Nick was here. Helped me with my windshield wipers. Excellent attitude great customer service. I would definitely make this my store. Oreilly s you have a good worker so treat him good! 5 stars *****

  Taylor Marlowe
5 years ago
Wade was super helpful, friendly and kind.As a young female I usually get pushed around and attempted to be manipulated. He was nice and replaced my battery for me with no run-around!We will definitely go back again!

  joe bauler
2 months ago
Better just to drive to the Navajo location

  Vanna S
4 years ago
Just got home from the shop and I really have to give a shout out to Mike from tonight. I went to get my brother's battery replaced and the connector on the terminal had been overtightened and just wouldn't come apart. Mike was extremely determined and so good natured about it. He persevered and got it to come off and replaced the battery for me.I really wanted to just say thanks to him again for being so helpful and so nice at the same time. They also had a better price than AutoZone for the battery, so I might start getting my car needs from here from now on.

  Kyle Jenson
a year ago
Really nice younger guy immediatley greeted me and asked if I needed help finding anything? Had a nice smile and when he showed me where it was , he even got the light I needed for my car for me,! Quick and easy check out!

  Jeanmarie Arman
5 years ago
I stopped in a couple days ago because one of my headlights was out. Mike helped me tremendously! It is great to receive amazing customer service!! It can be intimidating going into an auto parts store since I don't know too much. Mike also offered to put the headlight in for me! So amazingly helpful!! I couldn't believe it. I didn't have to stress about trying to put it in myself. It really made my day!

  Byron Young
a year ago
People behind the counter are friendly and they know Auto parts. Most times they ask you if you need help before you look for someone to ask. Home Depot could learn a lesson from these guys.

  Maria C
a year ago
Always a quick trip, able to find what you need and get some fast help from the staff.

  ICS Ivan
3 years ago
When I go to the store, there s no issue and I m treated well and great customer service, but no one ever seems to pick up the phone when I call. I can call at any time if the day and no answer! I asked the store employee once and they said it was lack of help. So, Oreillys can you hire more people.

  Rick Payne
4 years ago
I would like to thank Wade for all his help every time I visit O'Reilly's. Wade will go above and beyond for his customers. You will find a solution for every problem if possible. Once again Wade thank you very much.

  Alexa King
4 years ago
We came in with the intent to buy jumper cables, but when we talked to the guy working about my car troubles, he informed us that it was a gas problem. He then explained what to do and how to fix it. I appreciate that we didn't have to buy something that would not of helped us and how informative he was for every possible problem it could be!

  George Duperron
9 months ago
The team is knowledgeable and very professional, so hey get 5 stars from me

  Michael Smith
3 years ago
This store is located convenient to Vons and many food stores just across from wendy and bank of America next door. Just off the street easy to see. Staff get a 10 star. Always fully stocked. If I had a gripe..which might not be the store is outside no trash cans at all..I'm guessing because the homeless throw trash on the ground looking for stuff, although, in the day you don't notice homeless people. Safe location, peacefully Santee as expected. Another great treasure!

  Joshua C.
4 years ago
One of the best Oreilly's I have been to. Brandon, Ivan, Wade, and Kevin (along with others that I can't recall at the moment) have really helped me out (going above) and were honest with their service.

  Rex Cole
a year ago
Friendly, helpful staff. Had what we needed and then some. Recommended for your auto needs.

  Leo
5 years ago
Know exactly what your looking for because the staff either dont know how to help you find what you need or they just dont care. Love that pretending to do something on the computer act.Thanks for telling me which area of the store to look in and to just go figure it out. Another time I asked what air filter my car takes and their response was to have someone professional replace it I mean I'm not stupid.

  lislee bohlinger
3 years ago
Great service no one rags on you if your not sure what's wrong. I'll definitely be a return customer Had them check my battery and it was gone they installed a new battery and they even cleaned my battery posts.

  SERGIO CRUZ
4 years ago
My sister's car needed a jump. So I stopped by this store to get the cables. Since I was an employee at another Oreilly store, I'd figure I could get my employee discount. I presented my store's business card with my employee # on the back to Tristan, an employee there, and he acted like I was trying to rob the place. I felt disappointed with that Oreilly store. I'm glad I don't treat my customers like that. I definitely won't go there again.

  Candice Anella
4 years ago
I cannot say enough good things about O'Reilly Auto Parts, more specifically Wade from the Santee store.His amazing customer service and willingness to go above and beyond was greatly appreciated. Replacing brake lights on VW beetle is not easy, but Wade made the whole experience wonderful.Thank you so much again Wade!

  Aaron Parkinson
5 years ago
Want to say a massive thank you to Britney for helping me out with a dead battery. Very knowledgeable and patient - exactly the kind of person I d like to have representing my business

  Vanessa Gonzales
2 years ago
This location is my least favorite. I'm not sure if it's just me or what, but they don't seem to be helpful at all each time I've come here. It's like I'm inconveniencing them when I ask for help.

  Riverratsd
5 years ago
I miss the old staff that use to work there. Stopped by on 3/17/19. They guys that work there now are idiots. They don't even know the difference between GL-4 and GL-5 gear oil. They're just cashiers, with no knowledge.