Ultimate Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle Gregorio
4 months ago
The best service and trustworthy guys. Always looking out for you and prioritizing safety on your car. They don t give off that pushy seller type feel like with most places. Give simple and direct explanations and provide honest work. Highly recommend to anyone in Sonoma County.

  Chris H
a month ago
Can't thank Justin at Ultimate enough! I was considering buying a car from a private party via craigslist and the seller randomly had some time to show it. There were a couple items that didn't quite add up, so I needed an inspection. The seller protested, but we swung by Ultimate. Justin came out for a courtesy preliminary inspection. He found hidden body damage, a power steering leak, and the coup de grace... the odometer read 62k miles, but he researched and found it really had 303,000 miles! He saved me a lot of money and headaches. Thank you!

  anthony youngblood
a month ago
This was my first time going here ,and i had good experience. They were very helpful with explaining what I needed to do to get my car a brake lamp and light inspection. The only thing was that the owner told me I needed a smog, which I was sure I didn't but got anyway. Then, to find out I didn't need it sucked because it cost me 100$, I didn't really have to spend. Just for future customers if your car is registered to you and you buy it back and it's salvaged and you live in an area that don't require a smoke i.e Guerneville or Cloverdale you don't need a smog. You only need to get one. i think the lady from DMV said if it is not in your name or if you live in a place that requires a smog

  Mark Gobert
4 months ago
Had a good experience with U.A.C this week. My 1st experience ever. They fixed my transmission for my '94 truck. No hassles, direct, follow-through, and pricing were all a positive experience.

  ted dechant
5 days ago
Always fix the right issue at the right time. Taken my cars here many times and recommended them repeatedly, always delivered with great attitude and ethics

  Dee Hollander
6 months ago
Easily best mechanic I've ever been to. I brought my car here around 4:15 pm, 45 mins before they close. Told them the issue, said I had no problem leaving it overnight for them to look at it tomorrow when they have time. Justin went straight to work figuring out what was wrong and was able to get a part and replace it, all before 5:00! I'm so grateful to the team here, they're always nice and do a great job at explaining what's going on. Can't recommend this place more!!!

  Natalie Leisten
2 years ago
I ve been going here a little over a year now after being told it would cost more than $100 to do something that takes 15-20 minutes (as a professional to do) and the parts to do so only cost about $25. It actually came down to me doing it myself once because of Covid but I m so grateful to have found these guys. I have 3 cars with two having been here and one not yet but she s old and will definitely need work done in the not doing distant future.Rambling aside I 100% recommend these guys. They re awesome and as in previous reviews they are one of the only places I trust to get great value and honesty about my car.Thank you for being great Ultimate Auto Care!Services: Air & cabin filter replacement, Oil change

  elissa gibb
7 months ago
I've been going to Ultimate Auto for 5+ years, and they've always been incredibly helpful and kind while working on my pickup truck. I'm a gal in my early 30s who doesn't know much about cars, but they've never made me feel taken advantage of, never overcharged or talked down to me. They've helped with everything from oil changes, filter replacements, spark plugs, battery service, and then some. They answer all of my questions and show me how things work, and they have always given me confidence that I'm taking great care of my car.I'll always bring my care to Ultimate Auto Care as long as I live here!Services: Tire rotations, Brakes, Auto battery maintenance, Auto maintenance, Oil change

  jeremy gladden
6 months ago
Only giving 2 stars because they repair the vehicles where I work and seem to do a decent job. That's if you can get by the main guys attitude. Dudes in a rotten mood everytime I speak to him. Just a very unpleasant person and has no problem giving customers attitude. Had him straight up hang up on me mid sentence trying to set up an appointment today.

  Sandra Riggs
4 months ago
Great friendly service. I highly recommend them for any repair/ maintenance needs.

  T S
a year ago
Highly recommended.I have been talking my vehicles here for almost 5 years. Eric & Justin are the most reliable mechanics I have seen, Ever!! Always a fair price n so fast and accurate. Thank you guys.

  C Hartwell
2 years ago
Extremely fair and honest work, never been so impressed with a mechanic before. Was very willing to spend time explaining exactly what was going on, and did a better job explaining things than most teachers I've had in my life.Very nice, very professional, and I plan on returning here if/when my car has any more issues!

  Keya Rivera
2 years ago
Best mechanic I ve ever been too. I ve been here multiple times over the years and the guys who work here are friendly, honest, and reliable; all the qualities of a great shop. Not only are his prices incredibly fair, but his honesty about the issues going on with your car will always be 100% factual (unlike other mechanic shops in the area who will try an scam you) I have had nothing but quality service from this shop 5 stars!

  Caleb Witzaney
4 years ago
I've had nothing but good experiences here. Eric is very efficient and customer service oriented. He went out of his way to get me a better deal on a used part for my car that is older and help cut my cost down on the repair. Highly recommend if you're in the area!

  Edward Gunneau
2 years ago
These guys respond fast and gave the best quote on Yelp service was done quickly and efficiently. I would have given them a five-star review except for my check engine light is on now and the battery terminal negative was loose I had to tighten it other than that I think you're going to get your best deal with these guys as far as cost goes.

  Caleigh Buchignani
4 years ago
Eric was efficient, speedy and extremely nice. He found the parts I needed fast, and got the job done quickly without pushing unneeded work on me. By far the best mechanic experience I ve ever had!!! Definitely a five star business.

  John Hoover
2 years ago
I arranged repairs by email & phone with Eric G. 2,600 miles away to repair my daughter's older Honda Civic. He gave an honest quote $1K less than the dealer. A/C clutch/compressor repair was performed perfectly, on time and within budget, while treating my daughter courteously and professionally.Service: A/C installation & repairService: A/C installation & repair

  D Grossberg
2 years ago
First time there. Brought my car in because of a rattle I was hearing on acceleration. Turned out that the oil plug from my oil change 3 months ago was loose and leaking oil ( thanks a lot Oil Stop) and I was down to 1 qt. They just did an oil change for me when I was expecting to have to replace the engine. I was out in an hour instead of spending all day waiting. Definitely going back for all my car needs including oil changes now.

  Lynda Lynda
a year ago
I called around and found this place. They were able to get me in right away! Very nice, professional!! The price was awesome compare to other places I ve gone too! I m definitely hoping back!!! Give them a call they will take care of you!

  Jessica Camacho
3 years ago
This is the best auto shop I've been to in a long while. I've been to auto shops nationwide: ME, WA, TX, CA... and this is one of the best. Nick was a great help and saved me spending thousands by providing his expertise and honesty. Great shop, stand-up team.

  Bruce Grant
3 years ago
Courteous, knowledgeable, and very skilled owner and staff with very reasonable pricing. Most importantly, they're trustworthy and will work with you in discussing various alternatives for resolving automotive problems. Highly recommended!

  yousef nasri
3 years ago
Genuinely great spot for all things auto, these are legit car guys who love and know exactly what they're doing. Fair priced, very friendly and trustworthy! Would recommend.

  Shannon Mcconnell
5 years ago
Great family owned shop. Fast service and reasonable pricing. they are great at being flexible for drop off/pick up. Smart guys great at fixing cars and doing maintenance. Highly recommended!!

  LiBriana Grace
3 years ago
I found these guys after THREE unconnected friends recommended them. They immediately knew what the issue was, fixed it quickly and charged me a fair price.At long last, I have finally found an honest, knowledgeable mechanic. What a relief!!Service: Engine repair

  Stacy Palominos
5 years ago
I'm truly so happy i found this place! After taking my jeep to Lithia and being turned away with nothings wrong after paying more than i could afford..Thankfully i found Ultimate Auto Care, I took my jeep in the morning and within 2 hour they knew what the problem was..by the end of the day i picked up my jeep and it's been doing so good! I cant not say enough how happy I am with Ultimate Auto Care. Thank you! I wish i could give you guys more stars

  Jeff McMellon
6 years ago
This place is hands down the best auto care shop around. Eric and his team are professional, compassionate, knowlegable and friendly. I highly recommend this for most of your auto repair needs. Nice work guys.

  Melissa Baer
7 years ago
Great family owned business! The guys were very flexible with my busy schedule. I got my car in and out quickly, and it's running great! Highly recommend Ultimate Auto Care!!!!

  Robbie Oberti
11 months ago
Fast, easy, and affordable. They know what they are doing and charge a reasonable rate. Highly recommend.

  Brenda Barrett
6 years ago
Justin and his sidekick (not sure of his name)They were both very helpful, last minute hitch installation. I would recommend to all who are in need. The other place Starts with a U. They wereNot accommodating. SO USE ULTIMATE CAR CARE FOR SURE!!!!!!!!

  Max Frederick
4 years ago
Eric was awesome and helped me diagnose a bad starter in a Honda CR-V. Just all around good shop with good people. Don t find that often.