Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robin Collins
4 months ago
Great spot. Got my older model s serviced. Nice snacks while you wait.
Rob Yep
2 months ago
My experience was great! Job got done early. Pretty uneventful experience which is what you want when you are getting your car repaired.
Jade Duong
4 months ago
After my horrendous experience at Tesla Vallejo, i wasn't sure what to expect here at Tesla Santa Rosa but i was surprised that i was treated well, Matt took care of the issue quickly, sent my car to the technician and got me a loaner for the day. It was a much better experience. Thanks
Nancy Hayssen
4 months ago
Newly opened Tesla in Sonoma County!
LaJuan Hughes
6 months ago
Had to get a windshield replaced . The service was fast. Very happy with the time. But a tip for the service writer if you want me to put my key in the drop box. Add pen on the drop box. I still have to use a pen at the service desk when I could have been checked in. Also it's great place to take a test drive
Vivian Klein
7 months ago
Outstanding experience. This was our second time there, and we bought a Tesla today, will pick it up on Saturday from the dealer inaron Co.Natalie was absolutely amazing and made the purchase effortless for us! She helped us through the process with everything and had all of the answers for us. Thank you!
Jeana Garcia
8 months ago
Showed up on time for my 11:15 appointment (wheel alignment 2/hrs max). Told my car will be ready to pick up tomorrow at 11:30 (24/hrs -- Am I supposed to get a hotel room?) They said they have a "large volume" and that's the earliest estimate...THEN WHY GIVE ME AN APPOINTMENT? Scheduling customer service is not rocket science, and I expect a lot more from Tesla.I was hoping Tesla was making an effort to keep up with service demands given the large number of their cars being sold. The answer is "they are not."Taking my car to a local company (not Tesla) who is known for good customer service.
Dr. Patrice Rifkind
11 months ago
After taking my car in four times at a different dealership in Southern California, these guys got it right the first time!And in a much shorter time, and they gave me a loaner car to drive!! Very nice service managers!
Stevan B
7 months ago
Service was excellent and best I ever experienced and I owed in past BMW,Audi,Mercedes and this Tesla service is better than any I had to deal with. Thank you Tesla
April Meixsell
8 months ago
Great salesperson!Very helpful. And what a beautiful showroom and waiting room they have.
Sid Lierle
a year ago
My experience at this service center was really good, easy to work with and fast!Service: ElectricalService: Electrical
Guerrero Lopez
9 months ago
Tesla went above and beyond to make sure our car was fixed.
Rick Learned
10 months ago
Quick service and friendly staff
Tony
9 months ago
Great service!
Terry Haynes
8 months ago
Great service