North Bay Automotive & Air Conditioning
3.6 (20)
1239 Cleveland Ave, Santa Rosa, CA 95401
(707) 542-5778
northbayauto.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mr. X
2 years ago
First of all this guy has 2 business listed under the same number, so when I asked for a quote he was rude when he told me that he already gave me a quote. My vehicle was not ready when he said it would be, which costed me another day at work. He removed my AC belt which had nothing to do with the repair he was doing, and felt that he just didn t need to mention that to me. When I asked him about why he took off the belt and didn t feel the need to mention it to me, he got incredibly rude and defensive. I do not recommend this business to anyone, I would gladly pay a higher service fee and go to a professional who knows how to treat customers.
Dan Erickson
a year ago
Ron was great! I needed my AC recharged. He gave me a date and time and was done within an hour. He told me up front what it would cost and there were no surprises.
Stephen Chibree
3 years ago
After 11 days (to fix a radiator hose leak) I was called and told it s done and the amount due. Next day I show up and suddenly the bill is more than $200 higher. Half an hour later I m on the phone with the owner stating I m only paying the quoted amount and he starts insulting me, you re a bad customer and how do you sleep at night . He adjusts the bill, I pay, and leave. 10 minutes later I realize the leak is still there and there s no way I m going back. I had to rent another vehicle after I was stranded on the road. Thanks Ron. Now the car is at a dealer being correctly fixed.
Alan Keith
4 years ago
I recommend this shop very highly for air conditioning repair. Ron (the owner) is really knowledgable about auto air-conditioning systems. After doing some research, I found out that it was better to repair and recharge my old R-12 system with the original stuff because of its superior cooling and ability to work better in these older systems. Ron totally agreed with this and is only one of two shops in this area (as far as I know) that has the ability to test, repair and recharge these older R-12 systems. He saved me a lot of money by my not having to change-over to the newer R-134 stuff.
Emily Florence
5 years ago
RIP OFF. BEWARE. I needed a headlight for my Honda Civic and was told they came in packs of two. I was quoted $75 for bulbs and $125 for brighter bulbs. Labor was quoted at $25. I called another shop, United Auto, and was quoted $8.95 for one bulb. They come in packs of one or two. When I confronted Ron, he said he must have looked up the wrong item.
Wayne
6 years ago
Needed radiator work done, had a leak that I couldn t find and fixed it up. He could have easily taken advantage of my naivety when it came to that part of engine work but all I needed was new hoses and a new thermostat.Didn t go crazy with labor costs either. I think I found a new mechanic for my Tahoe!
Daniel Novella
2 years ago
I had some Air Conditioning issues and North Bay Auto gave me a great price with a very clear description of the problem. He was honest and fixed m problem immediately.Service: Air conditioningService: Air conditioning
Snoodly C
a year ago
This person has several accounts with bad reviews he keeps making a new page so he looks like he is not scamming and lying to people beware this owner is rude and not honestService: Air conditioningService: Air conditioning
mike leef
6 years ago
DO NOT GO TO THIS LIER... Will Rip you off as he did with my radiator repair.. I know of others that happen the same with this shop...
Eli Hernandez Guerrero
4 years ago
Ron the owner is very knowledgeable and takes pride in his work,your safety matters to him.
Don Smith
6 years ago
Got my car in quick to service and troubleshoot AC. Great service and price. No surprises - just good service.
brandi knox
3 years ago
The most reasonable prices and best customer service EVER
David orosco
2 years ago
Timely, professional work, or money back guaranteed.
Ken S
2 years ago
Avery good like a friend
Todd Belt
a year ago
Misdiagnosis overcharge RUDE RUDE RUDE overcharge misdiagnosisService: Air conditioningService: Air conditioning
christopher green
2 years ago
I know the owner