BNC Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Xu�n H
3 months ago
Avi and her entire (very busy) crew are commendable for their efficiency and honest car services. I certainly will return for future services.

  Dan Murdock
a week ago
Great family run business, prompt and efficient service. Smogged in 25 minutes.

  Andrew Fagan
a year ago
I fully recommend BNC Auto Care for repair and maintenance on your vehicles. I owned a 2000 Lexus RX300 for 15 years and BNC repaired and maintained it for 9 years. Unfortunately, the transmission failed about one month ago, and I was forced to donate it to a charity. However, I purchased a 2012 Nissan Altima S and had BNC fully inspected it prior to purchase. I trust BNC s people absolutely with my vehicles. And the repair costs and pricing are fair and reasonable as compared to the dealerships or other alternative repair shops.

  Ed Lee
10 months ago
Really great staff / owner. I was able to get my car in and out in record time. They really treat you respectfully and professionally. I will be bringing my car back to BNC for future repairs and maintenance.

  David Fowler
4 months ago
Great mechanic and prices are so much more reasonable than the dealership

  Zoe R
4 months ago
Very nice staff, good service and short wait times. Make an appointment.

  Red Rocker
6 months ago
HONEST shop. They do really great work here. I don't go anywhere else, because they have always done the best work without all those add-ons.

  Pam Allen
a year ago
Jeremy is a straight shooter. As a single woman I appreciate his honesty, sincerity, and communication. Thank you Jeremy for being "one of the good guys". I will take my car here any day and recommend BNC as one of the best shops in town.

  Jeaninne
2 years ago
Great all around auto shop - they have been taking care of our family's cars for years now. Super easy to get an appointment and their prices are reasonable. They don't practice any price gouging and we really appreciate that. The customer service is wonderful, love talking with them, they always make us feel welcome!

  DeadKlown Productions
3 years ago
I went in for an oil change and a man named Jeremy was the first to welcome me in. I was so impressed with his professionalism. Not only was his costumer service on point but he also saved me because they noticed as they were doing my oil change that my breaks were completely shot and that i was breaking on the actual metal plate itself and i had no idea. These guys ROCK! They pay attention to DETAIL. outstanding costumer service and reasonable prices. Thank you so much Jeremy and your team for taking care of me.Services: Brakes, Oil change

  Brittney Light
5 years ago
Love this place! First time going, I needed a smog and they were the cheapest place and I called 10 different places! Everyone is super friendly. I texted my brother while I was sitting there waiting for my car and told him he needs to go there. Definitely going to recommend them to everyone. And my car was done quicker than I was quoted. Which was also great since I work graveyard shift and had gone there after getting off work. If there was more stars I'd give it. Great place to go for excellent service and prices.

  Sara Keller
a year ago
They got me in right away (a rock on 29 took out my car).Gave me an accurate estimate of cost and time.Highly recommend

  Guitar Man
3 years ago
I have taken my cars and motorhome to BNC for a few years now and been very happy with their work and service. However, I recently waited over 2 weeks for an appointment and when I got there they informed me that their machine to smog the RV was broken!! It sure would have been nice if they had given me a call.I hope this is not a sign that their service is going down the toilet.I may give them one more chance.....

  Valerie McSpadden
a year ago
This is my go to! The team here is more then words can express! I would be lost without them! If you want it done right and to not worry about anything, this is the place to go! I am so thankful for them and all they do! Not to mention you are supporting a local family owned business

  Glenn Herring
9 years ago
I have been using BNC for several years now and I must say out of all the local repair companies here including the Lincoln dealership I have never been so impressed with the workmanship and professionalism. Avid has been more then fair and always goes out of her way to make sure I am getting the best parts at the best price. I have two cars that are my babies. The people there have gone way out of their way to make sure I feel comfortable with the repair. (( I have to tell this story )) I bought a normally cheaper set of brake pads and rotors for my girlfriend's car then I would normally, due to having some finical issues.They kept squeaking when she would hit them. I was so disappointed with my choice of pads and rotors I brought it up to Avid while having my other car there for repair, not expecting for anything other then letting her know I was disappointed in my choice of brakes. One day I get a call from Avid who asked me to bring in my girlfriends car and I ask why. She said she wanted to look at the brakes for me at no charge and I said I would be grateful for that. I dropped the car off and came back later that day to pick up my girls car and I was shocked. Not only did they replace the brake pads and rotors but they replaced it with some of the most expensive pad and rotors money can buy AT NO COST. I don't know about you but I never had a repair shop go out of their way to take care of me like them. I bring all my cars and including my company vehicles to them. I have nothing but respect for a company like this. Thanks again Avid for making spending money on a car repair feel as comfortable as it can possible be.

  Snap Star General
3 years ago
BNC is awesome. I had an intermittent problem with my car not starting. They diagnosed and repaired it quickly. Very fair price. Jeramy at the front desk was very helpful, knowledgeable and professional. My car came back clean and I haven't had a problem since. Thank you BNC!!Services: Electrical repair, Auto engine diagnosticServices: Electrical repair, Auto engine diagnostic

  Eden
a year ago
Does an excellent job and goes above and beyond to ensure trust and ensure your car is in good condition. We take all our cars here (Subaru and Honda)

  Jacque Russell
7 months ago
Been using this shop for nearly 13 years. They treat us like family and don't overcharge.

  Mark Hanson
3 years ago
First time here for a smog test. I had an appointment and they were ready for me. Said it would take 15 minutes, and it did. I had their coupon and it was honored with no additional charge. Thanks.

  Hyrum Cook
3 years ago
So nice people but every time I ve gotten my brakes done there, they need work immediately after. The pads get worn out and like, I don t know if it s just the stuff they buy, and it just is manufacture defect or they aren t good at there job. But yeah... super unfortunate.

  Ronald Gaynor
a week ago
Friendly, and this location is open on Saturdays.

  Betty Harley
3 years ago
I took my car into BNC and they took care of me right.... Both avid and Jeramy did such a great job helping me out and the mechanics are wonderful. I just walked in and they helped me right away. And it didn't cost me an arm and a leg I would definitely recommend this place over any place in Sonoma county you can bet I will be back and I'm telling my friends!!!!

  Mike Spurlock
3 years ago
Fast and friendly! No BS on the smog side, they're super honest and not going to sell you something you don't need. Busy busy place, and great pricing ESPECIALLY for the area.

  Janice Bowens
4 years ago
Avid, is a very honest person, the Mechanics of very understandable and Nice.. BNC have fair prices, and don't try to rip you off like many large and small repair shop are the cars dealerships, I've been doing my car repairs with them from Sebastopol to wherever they have gone. I trust them with the lives that I drive around with my family and myself.

  Michael B
2 years ago
I love this place, I took my car there to get it smog and the people are very friendly, you can't beat their prices and it is done fast. I highly reccoment them

  Kiran Pandit
9 months ago
Got a smog check for my 2006 Toyota. Friendly and timely service.

  Jesse Harris
3 years ago
Went in to check my some minor issues I knew my car hade. Slightly bumpy as I drove. Wanted them to check my car out. At the end of the da Jeremy told me my whole steering wheel assembly had to get replaced... literally everything! There s no way a slight bump while driving is caused by all of these. He wanted $3,000!! Are you kidding me!? So unprofessional. Got it checked by another mechanic and it was only my from struts. That s all! Rip Off at bnc. Never going back

  shari dayne
3 years ago
I had a wonderful experience at b&c Auto. Jeremy and Avid were personable and professional . They did the work at a timely manner and I haven't had a problem since. I highly recommend them.

  Abdol Biazar
6 years ago
They portray the best qualities in terms of customer service; reasonable, friendly, caring and the quality of services. In years I have taken all my cars repairs or services to them in confidence.

  Davis Bernstein
2 years ago
I truly respect the owner and crew of BNC. They are fair, honest, and kind people. I suggest you give them a chance to earn your business!!! Davis