Frank's BMW Repair

3.2 (11)

  1620 Olympic Blvd, Santa Monica, CA 90404
  (310) 399-6390
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenneth Jones DVM
6 months ago
Great service, honest, competent, reasonable. reliable.

  Adamant Q
7 years ago
I've now had two experiences with Frank. He first completed my prepurchase inspection when I bought my car. I'd never used Frank's before so as we all know it was up for vote on whether he was legit or not.When I first met the seller, it was at Franks. Frank let me know of signs of collision and advised me the purchase was not in my best interest. I'm sure he saved me from future maintenance headache. The kicker though, is that he could have easily completed the inspection and charged me. He didnt. This was one of those situations where you can tell a mechanic is either truly helping you or just trying to get money.His show of protection to my good made my choice to bring the next car back easy. Thus, when I found my current car, he did complete the inspection. He was thorough and you can easily tell he does not cut corners. His price was very competitive, less than most other preinspection offers I had received. Though, it is the quality of service and peace of mind that you are hiring him for.Fast forward three months. I had hit a gigantic LA pothole and my check engine light turned on a few days later. Frank diagnosed the check engine code. Being that I already knew what the code was, I was in anticipation to what his answer would be. Again, he was spot on and did NOT ADD anything else to the estimate. I dont know a whole lot about cars and am always in doubt to the credibility of any estimate. He has clearly passed any doubt of trust and ethics. He completed the repair in a day and got me back on the road.Just as a check, I asked for the old sensor part that malfunctioned. He popped it in a bag and gave it. Yet another tangible pass to his credibility.He changed my oil and gave me a small discount for completing that.The kicker though: later that day my friend jokingly jabbed me in pointing out that I finally washed my car. I hadn't even noticed that Frank washed it. I never asked him to, nor did he mention it or require acknowledgement. Left me with that feeling you get when your mom does something in your best interest, without needing a pat on the back. Unbeknownst to Frank, I had a date that night, so big ups.In summary, I'm like everyone else in that I am leery of service professionals in industries that I do not have knowledge in. I seek to poke holes in process for which may induce future pains in finances, time and mental anguish. This guy passed the buck.Go for it.And thanks Frank.

  Eric
7 years ago
Mechanic is nice but tries to up sell you on parts without complete diagnostic. Price is fair but you're paying for what you get.

  Jake G
a year ago
Go here if you want your car leaving in worse condition!Service: Engine repairService: Engine repair

  W.D. Woodcock
2 years ago
Not a very honest establishment.

  kenny miner
5 years ago
Hung up on me mid conversation, extremely disrespectful

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