Rizzoli's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Derek Harrah
a month ago
Service people were well qualified. Answered questions with experience and knowledge. Scheduled oil change and fluid inspections. Fair amount changes recommended and completed. Took 7 hours to accomplish work. Took an additional 7 hours to complete 2 tire replacement and alignment. This work historically took 2 hours with my previous service provider. The inconvenience of not having vehicle for large part of a day is questionable. The quality of the service other than time to complete was first rate. Would highly recommend Rizzoli Automotive. Thanks for Great Job.

  Estefanny Anguiano
a week ago
The staff here, are amazing ! They were very patient, informative and very helpful. Way better than going to my VW dealer and their prices are so much more affordable than the actual dealer. I would highly recommend coming to this place to get your car worked on !

  David Valencia
a month ago
I've used Rizzoli's for quite some time. However, I won't be using them going forward. I've always found their work great and prices reasonable, but this week was not what I expected.I took my car in for an Airbag Service light and their initial estimate was about $160. After diagnosing it as a cut wire under the driver's seat, the new estimate became nearly $600.I questioned them bout the price disparity and was told that this was a very labor intensive job (removing 4 bolts and lifting out the seat). They didn't replace a wiring harness or anything like that, they simply fixed the cut wire.I cannot justify prices like this for what I perceive to be a very simple and quick repair. As I said, going forward I will take my business elsewhere.

  Lindsey McDonald
a month ago
I make an appointment on line. They confirm the day before. I drop the car off and receive a call before end of day. Pay a fair price for good service. I don't know what more somebody would need.

  Karizma Gloria
a month ago
Awesome customer service! And the mechanic was amazing! Would definitely recommend and will definitely keep coming back! Best automotive company in town for sure!

  Ravash Zomorodi
4 months ago
Took my BMW in for maintenance. Rizzoli provides transparent and honest service. Also, Randy is very kind and provided great advice for the future. I highly recommend

  Moey Guilfoyle
5 months ago
Josue provides excellent customer service & very thoroughly explains the process & pricing. Their drivers are courteous & so helpful getting you to & from their repair shop. The mechanics had my car ready in 48.

  Robert Macias
3 months ago
The staff at Rizzoli's Automotive paid attention to detail combined with constant customer communication on the process of my vehicles repair. At a time when customer service is going the way side you'll rediscover it at Rizzoli's Automotive!

  Tom Freeman
2 months ago
I brought my car in for regular maintenance and also because of a squeaking noise when I brake. Rizzoli's found the problem (it had to do with the brake actuator) but did research and found that there was a Lexus Technical Service Bulletin about this. They called to tell me this, and explained that this looked like it should be a covered warranty repair, but that I would have to take it to a dealer to get it fixed and covered by the warranty. This advice from Rizzoli's saved me over $2,000, because the problem was indeed covered under the warranty!

  Stephanie Jensen
5 days ago
Amazing service! Beyond helpful! They go out of their way to give you the best care and service out there!

  Lisa DiModica
9 months ago
Had a great experience at Rizzoli s today. It s never convenient to take your car in, but Rizzoli s does make it smooth. Thank you for getting our car in and serviced all in one day- even on a Monday! Thank you to Randy and the team for being kind, professional, efficient and prompt.

  Yanira za
9 months ago
I was driving into Santa Maria to visit my pops. On the way into SM I got a couple of service lights. So I decided to give Rizzolis a chance. The service was great! The shop looks clean and it seems that they use all the best and newest equipment and software! If I am in town and need a service again I will definitely go back!Service: Oil changeService: Oil change

  Debbie Ory
11 months ago
This is my first time using Rizzoli, but it won t be the last. We were so impressed when we walked up as to how clean the shop was as well as the office! The guys in the office were so pleasant. I got a called to go over what needed to be done on my 2016 Mini Cooper Countryman, I already new I would need plugs based on mileage, I brought it in for an oil change and service required. I didn t feel up sold because I was a woman. These were very nice people to deal with!!Services: Air & cabin filter replacement, Auto engine diagnostic, Auto engine tuning, Auto maintenance, Oil change

  Alexandria Porter
a year ago
My husband and I have been taking our vehicles to Rizzoli s for years. The customer service is unmatched, they do an exceptional job. We go for every service our cars or trucks need and they always find us an appointment and get our cars in great shape.Service: Oil changeService: Oil change

  Nadia White
a year ago
I was looking for somewhere to take my Land Rover to be looked at after smelling a burning smell and this place was recommended. I ve taken my car to two other places (one out of state that said they worked on land rovers and having me drop it off and then not after I called at the end of the day to check on it they told me they were waiting on Land Rover go get back with them and I could come get it and they would call me when they got in touch with them and never called me leaving me no time to have my car fixed before I had to drive across the country) and then another local place that couldn t work on it.I am so happy with the service I received.From calling to schedule an appointment, to dropping my car off, to picking it up, Phil was so nice every time I had to interact with him and I m so happy the problem was solved so fast and affordable. Thank you Rizzolis!Service: Wheel alignment

  maria feliciano
3 weeks ago
My experience 1to 10th I give good service friendly honest thank you for treat like a family

  Jonzel sizemore
a year ago
I wish I would have known about this place sooner but now I Am right up the road from the Grover Beach location & will be using them again. I gave 5 stars because they have great customer service, are very knowledgeable and thorough & had my car done in a timely manner. Brandon even offered me an Uber ride since the gentleman picking me up had 15 min.left on his lunch break;) I absolutely love that they do a full inspection & text plus emailed me a report including pictures of anything wrong, for example: I need my filter replaced & have a small crack on my windshield. They took the time to send me pics. Excellent. I will be using them in the near future.Service: Oil change

  Bradley Hardison
a year ago
My experience with Rizzoli's in Santa Maria, Ca.has been absolutely satisfying. Both Phil and Randy are knowledgeable, patient, and professional. The services provided regarding my vehicle are second to none! I leave Rizzoli's feeling wholly confident that I will experience peak performance from my automobile. The atmosphere is cordial. Your not treated as a customer, but a family member. My suggestion is that you take your vehicle to Rizzoli's and see for yourself!!!Services: Transmission, Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Battery, Oil change

  Yvonne DeCarlo Pabon
2 years ago
Rizzoli's Automotive is a very experienced Auto Repair shop that takes very good care of their customers. They provided a very thorough safety/vehicle inspection on my Ford Edge and gave me a printout of all services performed during this inspection. This printout let me know exactly what services need correcting on my vehicle and what the recommended intervals between services should be. Upon arrival to pick up my car, they went over my inspection and offered to make the follow-up appointment to correct my vehicles issues. My car was clean ready and waiting for me. Very experienced shop and very polite. I will recommend Rizzoli's to everyone I know.Services: Vehicle Inspection, Vehicle safety inspection, Auto maintenance

  Dee Cee
10 months ago
My car was having electrical issues and called to make sure they could help me, I was told yes but advised I d have to leave my car overnight before they could get to it the next day. I was ok with that because at that point it was urgent. I then had my car towed there at night and then the next afternoon got a call and text letting me know they diagnosed it and it had multiple codes but did not write any in the summary for me to look over. I was advised to take my car elsewhere like a dealership because only they would have the tools to diagnose it properly and fix the issues. Got charged ~$80 for a service I don t know occurred with no proof of codes and then another tow to get it out of there. Need my car for work so also added a rental car to my spendings on this fiasco. Now I know to just go to the dealership in the future if I m just going to be throwing money at it. Awesome customer service/front desk though, super friendly and quick.

  Dragonstone Studio
a year ago
They did and awesome job, and were super fast. Very nice guys at the counter, super polite and easy to work.with. no surprises, they kept me in the loop the whole way. Will be using them next time I have an issue or need maintenanceServices: Air & cabin filter replacement, Auto engine diagnostic, Battery, Oil changeServices: Air & cabin filter replacement, Auto engine diagnostic, Battery, Oil change

  Molly Schiff
a year ago
I had a great experience with Rizzoli's! I accidentally overfilled my oil and they were able to get me in that morning for an oil change. Helpful, friendly and professional staff. Their shuttle service us also really nice! I will be using them again in the future!Service: Oil changeService: Oil change

  Hans Duus
a year ago
Rizzolis has taken care of our vehicles for the past 5 years. They have worked me in on moments notice for emergencies. Always very professional and I appreciate the added bonus of a free car wash. Phil and Randy are great ambassadors.Service: Engine repairService: Engine repair

  Thomas Dawes
11 months ago
Was told they could diagnose and service my oil change issues. Charged for the oil change and then say take it to the dealer, you have a leak. They leave the leaked oil on the engine! A flammable substance. No treatment, no diagnostic, no investigation. Do not trust your car, life or family with these people. And when I asked or inquired about the safety of the vehicle they said "I don't know, your probably ok, go to the dealer!" I was belittled for questioning by the entire technical and sales staff. Do not use this arrogant and elitist auto shop. Always use the dealer.........these guys are unqualified for a simple oil changeServices: Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Oil change

  Michael Birchall
a year ago
I always use Rizzolis for my Mercedes service work. They are friendly, knowledgeable and with multiple locations they are far superior to Alfano in my opinion. Service with a smile a pricing to save you money. Keep up the great work everyone.Service: BatteryService: Battery

  sonja garcia
11 months ago
I love this place. They always give personal attention. They ve never seemed too busy to talk with me or answer all my questions. I m very comfortable leaving my car with them knowing they take the very best care of it.Highly recommend them.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Cheryl Baker
a year ago
Rizzoli s performed the AAA 40-Point inspection on our 2008 Hyundai Entourage. Service was very, very friendly, outstanding customer service. We were very impressed with the outstanding service we received.

  Cheryl Proett
2 years ago
I had a transmission rebuild and a couple major issues repaired and I am completely satisfied with Rizzoli's professionalism and service. I also love that they used new parts (OEM) and have a 3 year (36,000 mile) warranty included. Randy was great to work with and I plan on taking my car back to complete my list of repairs and ongoing maintenance.Services: Transmission, General repairs & maintenance, Oil change

  Mr. Rakiyah C
a year ago
The staff are always nice and courteous, I found out about their service through a co-worker and they were highly recommended, I took my car in for regular services, rear brakes, and a couple of other things. The service was quick and they kept me informed on the status.Services: Vehicle Inspection, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil changeServices: Vehicle Inspection, Brakes, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil change

  Lilly Black
2 years ago
We've been using Rizzoli's for a number of years now but a lot more since Covid! The service has been excellent. They do everything we ask for and then some. Also we are in our 70s so we need to be extra vigilant due to Covid. They have helped us stay safe with their no contact service! Our vehicles are well serviced and running well, including smog tests! We are happy with their service and their staff! thank you, Rizzoli's Automotive!