R.B. Paint & Body Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Chon
3 years ago
These guys really take care of you, even long after you pick up your car. I brought my 2018 Civic in after falling victim of a hit and run last year. Danny and his team fixed my car right up and even provided me a rental. About a year later I noticed my door card coming loose. I brought it in and they fixed it up in 20 minutes.Support small businesses!

  Samy H
8 months ago
Daniel is very helpful and polite. He helped me and offered multiple solutions to fixing my car. They have a great team and great service

  martin uriarte
a year ago
Poor service and communication by their customer service rep. My car was in their shop in September. I was given multiple due dates and my car wasn t ready on any of the dates I was given. I contacted my insurance about the issue and my car was magically ready to go the next day. Once I got my car back my dashboard was alerting that my headlight was out. My headlights have LED bulbs. When I looked at the new headlight it was a non OEM headlight with a non functioning yellow bulb. I called the shop to let them know what was wrong and the older women who answers the phone put me in hold. After a minutes of being on hold I decided to drive back to the shop. Keep in mind I never hung up. I arrived to the shop and the women still had me on hold. When I arrived the manger stepped out and I informed him about the situation. They luckily still had my original headlight and they installed my LED bulb back. A few days later it rained and I noticed my headlight had water in it. The headlight was not installed correctly. The next day I gave my car a full walk around and the side mirror that was scuffed looked like they cleaned with a towel because the markings from the accident are still there. Couple of parts weren t fully painted. My cars wheel was damaged and they fixed it but the did not replace the damaged wheel center cap. The front bumper has a defect and the rear bumper was poorly installed. I was told they would order a new headlight and that they would keep me updated. I ve called a numerous times since September and the older women always give me the same excuse. That they have no information about when the headlight will arrive and that she ll give me a call back with information because her parts guy is on lunch and then I never get a call back. Somehow the parts guy is always on lunch even though I call at different times of the day. Which happened again today 3/24/23 when I called at 12:55pm. Ever since the work on the wheel was done my wheel brake caliper has become rusted. All 3 other wheels are perfect except the one that was worked on.Services: Painting, Body & Trim

  Laura C.
a year ago
If I could give this place zero stars I would! At the beginning of the process when I dropped off my car they were nice because they were trying to get the money from the insurance. Process was delayed a week from the day it was promised for the job to be done, and the communication with Danny was poor. He would not answer my phone calls. When I go over to pick up my car a week later than when the job was promised to be done, still not finished. I pick up my car and Danny said that I could take it back the following job and that it would only be a two day job . But knowing already the customer service and poor communication from him I knew that it wasn t going to be a two day job. Went back again the following week and ended up being a four day job. Picked up my car and there was an issue with them and the rental company at the time I was supposed to get my refund for the $150 deposit at the rental company. Tried talking with Danny because it was their responsibility for them to have paid the rental and the insurance as well. Trying to get a hold of him was difficult and the two ladies in the front were also hard to deal with since they kept changing on what they had agreed on paying at the time of the rental. Horrible customer service from that man that calls himself top chain of command . He argued with me that it wasn t their responsibility to pay for the insurance and that should had been my responsibility for not having comprehensive and collision policy.Long story short don t take your car here and go get a quote somewhere else where they have better customer service and won t give you the run around.Services: Painting, Body & Trim

  Francisca R.
2 years ago
Would not recommend them at all!I've tried contacting the business three times and they have canceled all three. I've kindly attempted to work around their schedule instead of mine. Which is frustrating when your trying to be an understanding customer/ client. I honestly would not want to have my vehicle done by them if they're not taking their job seriously.

  Dale Cordova
a year ago
We went in for an estimate on our vehicle and we meet with the young lady giving another customer an estimate, at which she guided me to the main office and helped me with my check in.We then meet with a gentleman who did actually help with conducting an estimate on our vehicleAll 5he employees that we encountered were very helpful in this estimate experience.Thank you again

  Susan
4 years ago
They gave me excellent customer service. My car looks beautiful. I'm very pleased with the work they did. Only thing is that it took longer than it was supposed to and I didn't hear from them. They didn't initiate communication. Otherwise everything was good.

  christie spear
3 years ago
We had a very hard project for this company to do. We knew it would takes months and be very challenging.(Lighting) Danny is the best and the staff! I want to put this out there now that more people might be getting back out there to do repairs or paint on their cars. THIS IS THE PLACE!! Husband and son approved. I could go on forever, but in a nut shell one stop shop. Go in ask questions they will help you. #1 Shop and they have 3 locations.

  Luie Jimenez
a year ago
Very poor service. Lack in communication. I don't recommend this place to anyone.. my car has been sitting in their lot for over 1 week and I have not gotten a call with an update at all.. they don't seem to care

  Ivan Flores
3 years ago
Definitely recommend this Bodyshop, Danny is my go to guy for body shop services moving forward. I had a very small job barely 1k and they treated me as if they were making alot of money.They took care of my civic as if it was a Ferrari!! Felt very comfortable here. Thanks R.B!!

  raul echemendia
2 years ago
Danny is a class act ,told me they would handle everything not to worry , I been to a few body shops and I m very picky . These guys took in my car and they left it perfect . Couldn t find anything wrong with it . Thanks R.B.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jessica Lozano
7 years ago
My car had damage from a huge tree branch that fell on it. My insurance referred me to this shop and they were great from the minute I walked in. Recetionist Liz was very polite and easy going. Rasner explaind everything that had to be done to it. Insurance gave them 3 weeks but they got it done in 2 weeks and my car looks great. Thanks to Liz, Rasner and their team!

  angie cruz
10 months ago
I spoke to someone Judy, was very rude, has a very strong accent, couldn t understand her, she got upset because I was asking her to repeat, hung up on me,don t recommend this place

  henry diaz
5 years ago
I took my car to this guys for a serious repair. They did a great job. Besides, their customer service is good and they boys working there take their job seriously.

  Carlos Miranda
3 years ago
Will not take my vehicle for bodywork anywhere else! Daniel was very helpful and handled my claim very quick and had very good communication! Thank you!

  Teri Whelen
3 years ago
They did a wonderful job repairing my car. A++ on customer service. I would highly recommend.

  Paul Beaver
3 years ago
Excellent work repairing my damaged bumper and deep scratch on my fender. Fair price and courteous staff.

  Edgar Olvera
6 years ago
This is the worst place I've ever took in my car to get anything done to top it off I got my car back a week and a half later with no updates I had to call them with somebody giving me a bad attitude and to top it off when I went to go pick it up I just got a fake attitude from the body shop so they can get a good survey from my insurance I felt like they really didn't take consideration with my car because it wasn't a big major deal when I picked it up all my stuff was missing so when I went back to ask him where my stuff was they gave me a bad attitude saying that it's in the back that it's going to take a couple minutes from them to get it I told him don't bother I'll come back later and the guy just gave me a bad attitude at the front desk I will not recommend this place to anybody to get anything done.

  George Valeriano jr
2 years ago
Good shop good work done here .Good place to take your car ,truck

  Adrian Reveles
3 years ago
Staff was very friendly and promptly got me in and out with great customer service.

  christopher Johnson
a year ago
So the car eventually was great but it had to go back twice

  angelica rodriguez
3 years ago
I have brought in my car on two different occasions. The service and the work is very professional.

  Maria Rocha
a year ago
I just want to say that they do a very good job

  daniel garcia
a year ago
Service is good but there communication needs to improve.

  Victor Z
2 years ago
Very professional and eager to please their customers.

  Dominique Ramos C.S.T.
3 years ago
Great service , excellent quality ywork!

  Kenneth Smith
5 years ago
Did a great job on my car

  Andrea Boyd
a year ago
Great service!

  Dianna Kahle
4 years ago
They took care of my Vehicle

  Roderic Joiner
3 years ago
Excellent in service and work.