Kraft's Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tommy Dyson
a month ago
My hood was damaged in a recent storm. Kraft got me in a week after my estimate and it only took 3 days to fix my car and get it back to me. I appreciate the fast service and the friendly staff.

  Pat Burns
a month ago
Kraft s Body Shop did a fantastic job on repainting my HRV! I received excellent customer service. Ruben kept me updated and was a pleasure to work with. I received my HRV clean and sparkling inside and out. I would highly recommend Kraft s Body Shop. I m very happy with the paint job.

  Francis A Cheap
4 months ago
Prompt estimate and scheduling of the work. Friendly staff.Update once my car is back!

  Jj Lemmon
2 months ago
Best in town! Always there when you need them! Thank you Ruben!

  Brenda Zamora
a month ago
Knowledge and experienced staff. Great customer service.

  Dede Carroll
7 months ago
Outstanding service - prompt, thorough and great communication throughout the process. My car looks brand new!!

  Drayah Baylor
a year ago
Kraft was absolutely amazing customer service. Ruben was so willing to help me in my rough situation. You can tell they do what they do beautiful they want to HELP people. Not for the money.

  Robert Sharma
4 years ago
I really can't say anything negative about Kraft's Body Shop. They are professional, friendly, walk you through the estimate, keep you updated on the progress and completion.They have competitive pricing and best of all do a superior job. Really satisfied! This is the second time in 10 years I have used them for a dented fender repair and would not hesitate to use them again.

  Adriana Munoz
6 years ago
Very quick, efficient and professional full service auto body shop. I had a number of repairs needed and couldn't believe how quickly they got it all done. Rain or shine! I also liked how well they kept in communication with me about the status of my vehicle. Plus! They even picked me up from home when I needed a ride to go pick up my car.

  david scott
2 years ago
Best autobody repair shop in town! I commute daily and have had to take a couple cars there for repairs. The staff are friendly and have excellent customer service. They've always gone above and beyond to make sure my vehicle is restored to it's pre-collision condition. I recommend this shop to my all family and friends.

  N B
a year ago
Krafts will make it look like it never happened. They are professional, courteous, honest and responsive. I cannot recommend them highly enough.

  Jeanine Dermer
3 years ago
I've been taking my car to Kraft body shop for many years. This review is way overdue. I would not take my car anywhere else and highly recommend.I was recently in a very bad car accident I was very emotional stressed out and worried my car was going to get totaled.Ruben at Kraft helped me through the process he is very knowledgeable, kind and professional he really made a very stressful situation much easier to cope with.He also worked with my insurance so my car was not totaled and fixed to perfection.Thank you Ruben and Kraft Services: Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Welding

  Glenn Nelson
4 years ago
From past experience I know they do good work. But their estimate for scratched quarter panel was $1300 more than another shop that also has a good reputation. So, you might want to look elsewhere.

  David Scott
5 years ago
Great staff, very knowledgeable and friendly. Have taken my cars there on more than one occasion. They are locally owned and have always completed my repairs in a timely fashion and delivered my car back beyond expectation.

  Georgia Jacques
2 years ago
Kraft's did an excellent job on my car and were very patient with a difficult insurance provider of person who rear ended me and had my back at all times. Thanks Chris and Dave for everything!!

  Abbie Garcia
6 years ago
Love Chris!!! He fixed my car perfectly & was so kind & professional. I never write reviews, but Chris is wonderful & deserves 5 stars for sure!

  Wells Shoemaker
5 years ago
Kraft delivers. The estimate required an appointment, and accordingly right on time, professional, and really thorough. Details were explained without ambiguity, and communication came throughout the repair. The finished work came precisely on time, and it was spotless.

  Henry Willauer
7 years ago
Great service! I went in with what o though was a substantial scratch. Tech came out and polished it off for no charge. Definitely more concerned with service than making a quick buck.

  Dennis Brady
3 years ago
Rubin is the best, takes good care if his customer's, good talented techs also.by the way Rubin so good they named a sandwich after him .

  Patricia Minton
11 years ago
It was great to receive updates via email on the progress. Again, very impressed with your business model and emphasis on customer communication and friendliness.

  Kristopher Cotten
7 years ago
Great service. Someone ran into my rear quarter panel, but Kraft's got it patched up like new.

  Ryan LeVa
6 years ago
Brought my subi here to get fixed, not only did they fix it to factory standards they also fixed a dent that was not part of the repair order. Thank you michael.

  Gary Watson
10 months ago
I got my car back today and it is beautiful.

  CHERYL HOLLAND
5 years ago
Craft body shop does a great job their staff is very helpful and pleasant my experience was good

  Sal Delgado
4 years ago
I love this place. We stayed 2 nights. Try the tri-tip sandwich combo from the 50s restaurant mmm... ask for cheese on it.

  nancy maynard
5 years ago
They do great workBut it took 12 days... not the 5 they originally said...

  Nick Bodsky
2 years ago
Professional and thorough. My first impression is that this place is a go to for future repairs.

  Jon Zaplishny
6 years ago
Quick service awesome staff will return for all my body shop needs

  THOMAS FREEMAN
4 years ago
FANTASTIC service this body shop is I think is one of the best in Santa Cruz

  FactoryBoys
8 years ago
This place sucks!!! Taking over a month and estimated time to get my car done! Never coming back here again