Catalpa Street Garage
4.8 (114)
2844 Soquel Ave, Santa Cruz, CA 95062
(831) 464-2269
catalpastreetgarage.com
Claimed
From the business
- Identifies as Latino-owned
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dogan Timucin
3 weeks ago
Excellent service: timely work, reasonable cost, knowledgeable staff, courteous owner. They identified and fixed a mysterious problem with my BMW that my (previous) mechanic could not on two prior attempts. Highly recommend!
Linda's Intuitive Images LMH
a year ago
I brought my car in to have a safety check and some basic maintenance. What I got was friendly professional service from the time I entered the door. Everything felt clean and safe. As I was waiting for the finishing touches I watched how everyone was being treated and was impressed by what I saw. i don't care to deal with car maintenance but my experience was more than pleasant. Just a note, the location is great by the highway. Not only that, I walked all around sight seeing, in the area, lots of things to see and do. I'm taking my car in for a few more adjustments next week. Highly recommended.Service: General repairs & maintenance
Starr Kennelly
4 months ago
I took my 2012 Dodge Challenger here to have some headers installed after market modification. Anyway, they did a great job. I asked them to do a inspection and they did the most thorough inspection. I've ever had done in any of my cars. I will be bringing my car to them for future repairs, etc
Josef Durand
6 months ago
Vic and Ernesto and everyone else at Catalpa are the best in the business around here. I only take my BMW to them and they do great work every time. Fair pricing plus quick, friendly, and flexible service. It doesn't get much better than Catalpa for your money!
Jason Morvay
9 months ago
Catalpa St Garage identified my Toyota Sienna s AC leak and quickly fixed the issue. I recommend this shop and thank Vic and his team for the excellent work they did!!Service: Auto A/C replacementService: Auto A/C replacement
John J. Parker
7 months ago
I initially went to Catalpa to see about a well module issue and they ended up saving me money by reprogramming the module Instead of replacing the module. I was very happy with that service and took my MINI back in for an oil change. In both instances they exceeded my expectations and I would highly recommend them for mini CooperThis last visit was to replace the windshield cowling on my MINI. Repair went well, they worked with me to make sure all of my lights were working. I feel very good about the service repairs.Services: Electrical, Brakes, Oil change
Gina Vitali
4 months ago
Vic and Ernesto were so helpful, kind and efficient getting my car fixed up. Easy to communicate with and schedule. All around, a super positive experience!!!!
Michael Lavigne
2 years ago
This shop was Sold in Feb 2021, and Wayne is no longer the owner. In Dec 2020, I had $4500 of repair work done by Catalpa St BMW on my BMW X3 @ 98K miles (new water pump, 2 new thermostats at radiator and transmission cooler, new radiator, new radiator hoses, new valve cover and gasket, new oil filter and oil change, new oil pump and oil filter housing, new rear brakes and new rear rotors installed, AWD transmission service performed, new spark plugs installed, etc). Unfortunately, the cooling system had problems again, just 8 months later in August 2021, and the new owner was happy to fleece me of an additional $607 for cooling system repairs (another new radiator hose for $98, a new coolant reservoir, a couple hundred in labor, another $130 for a 15-minute oil and oil filter change). To top it off, the new owner recommended another completely unnecessary transmission service be performed (it had just been done 8 months ago). Bottom line, they charge similar amounts per hour for labor as a dealer, charge more than a dealer does for a routine oil change, do not use BMW parts, and the new owner does not stand behind the work or parts installed by the prior owner just 8 months ago. I will not go back again, and DO NOT RECOMMEND them.
Jesse Headrick
8 months ago
My family has worked with Catalpa St Garage since the early 2000 s. The cars we ve brought here included a pair of 1986 BMW L7 s, a 1988 735i, a 1992 735i, a 2011 328i, and a 2017 340ix. Communication is good, and the pricing considering they re BMW s has always been fair. I own a Mazda now, not a BMW, so to be honest I will go to a shop that charges much less since it s a significantly less complex vehicle. However, when I eventually own some kind of BMW again, I will return.
Adam David
5 months ago
I love my mini and they did too. Helpful and kind from start to finish. Gave realistic timelines.(quick work) expertise shows in the work. Will definitely be giving them my business in the future.Services: Vehicle Inspection, Auto maintenanceServices: Vehicle Inspection, Auto maintenance
Grace Ann Verduzco
7 months ago
It is very comforting, especially in today s world to know that you can take your car, and it will be professionally repaired without feeling you are being gouged. And the nicest friendliest most trustworthy people we have ever dealt with. Thank you for your honesty and your service.Services: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission replacement, Wheel alignment, Vehicle safety inspection, Wiper blade installation, Brake service & repair, Auto maintenance, Battery, Oil changeServices: Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission replacement, Wheel alignment, Vehicle safety inspection, Wiper blade installation, Brake service & repair, Auto maintenance, Battery, Oil change
Christopher Harrington
8 months ago
Have been taking our 2006 BMW X3 here for over 4 years when issues arise on this old car. Honest, informative, thorough and fair prices! Vic does a great job of explaining the issues and providing helpful photos of problem areas. For the things I can t fix myself I ll continue going to Catalpas!
Xanthe Corron
5 months ago
Brought my car in and it was taken care of quickly and professionally! The mechanic, Nature, was especially friendly and helpful and I appreciated her exceptional service. Would definitely recommend going to this shop
Sh kh
10 months ago
This was my first visit there and Vic changed my headlight very quick and he was very professional. I discussed with him the other problems that my car has . Going there next week to find out how much it cost to fix the other problems and I definitely will post another review about my experience. I love to support local businesses but in return they should also do their part to encourage that. Wait for my next post. Thanks Vic
Nicole Myhrstad
11 months ago
Vic and his team at Catalpa were very patient with an insurance situation I was in recently. They did a diagnostic on my vehicle that was in a collision and provided the reports in an easy to reference fashion for me and th insurance. They were very professional and great at communication.Service: Auto engine diagnosticService: Auto engine diagnostic
Rich Atkinson BeachBoy Country
10 months ago
I made an appointment for an oil change went to the office was greeted respectfully and politely and the job was done professionally I really appreciate their work
MJ Rose
5 months ago
No one likes to see a check engine light come on but when it does Catalpa makes it easy, and affordable always a great experience!
Patrice Beckstrom
7 months ago
Great service! Vic and Ernesto run a very friendly and efficient auto repair. I have a 2006 325ci that they help me keep in pristine condition. I appreciate their professionalism and friendly support.
Monique Engleman
8 months ago
I had a catastrophic breakdown of my beloved 1997/740i baby. Catalpas got me right in, and started to work. They had a very professional way of showing me exactly what was wrong and the order of necessary repairs. I have now driven my car to Lake Tahoe and back, and the car performed beautifully. I will never take my car to a different shop. They have my business for life. If you are looking for an honest, professional repair shop for BMW'S....Catalpas is the place. Thank you guys for restoring my faith in repair shops. I highly recommend them.!!Services: General repairs & maintenance, Auto maintenance
ana matheson
a year ago
I have been taking my car here for 5 years. I had been taking it to the BMW dealership previously. My preference is for independent service businesses. Catalpa was the dream shop. Friendly, ease in getting an appointment, extremely clean and organized facility. The best part of the experience was the quality service. Never a bad experience: accurate estimate, correct diagnosis, definitely less expensive than the dealership, and never have had to return because of faulty service. I can t imagine a better place to go to have my car serviced.Services: Air & cabin filter replacement, Tires, Steering & suspension replacement, Body & Trim, Auto emissions testing, Smog certification, Auto maintenance, Oil change
Esmeralda Leon
7 months ago
Vic and the techs are all very knowledgeable and careful when they do the work. I really trust their work. I had not found a reliable and honest shop until now. Definitely coming back.
Naiche Quevedo-Musashi
a year ago
Catalpa Street Garage LLC is an awesome and quality auto service establishment. I have serviced my BMWs over the years at least since 2016. When my 2015 X1 had electrical power issues and was problematic on the road, they were quick and efficient to sort and isolate the fault, repair, replace and restore vehicle operation. Their prices are quite reasonable considering the current over-the-counter cost of OEM parts and dealership auto service labor fees out there. You guys rock Catalpa!!Service: Auto maintenance
Fernando Suarez
a year ago
I had not found a decent mechanic for MINI on this side of the hill, until I went to CATALPA.They caught a bunch of stuff that was wrong with the car that other mechanics (even the dealership) missed. And now the car runs amazing.The staff is always super friendly and informed about what is happening to the car, and the automated system they have to track progress runs very nicely.Certainly recommended for other MINI owners, and cars in general.Services: General repairs & maintenance, Tire rotations, Auto maintenance
Forrest
11 months ago
Love working with Catalpa St. Garage - always professional, friendly, and proactive! Through years and multiple cars, I wouldn t take my BMW anywhere else. I d highly recommend their work.Services: General repairs & maintenance, Brake service & repairServices: General repairs & maintenance, Brake service & repair
Janice Carr
a year ago
I ve used this auto shop for years and the service has always been stellar. Being a older female trust becomes even more paramount. Catalpa car services has been professional, timely , educational but also informative regarding costs but also preventive measures regarding the continuing maintenance. My safety is important and catalpa aims to ensure that too. Thank you so muchServices: General repairs & maintenance, Auto maintenance
Charles Winser
7 months ago
Better BMW service than a dealership. They allow drop shipments of parts. Also they mount tires and do alignments. They also do work on Minis.Services: Tires, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Oil changeServices: Tires, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Wheel alignment, Brakes, Vehicle safety inspection, Brake service & repair, Auto maintenance, Auto brake replacement, Oil change
Buddy Carrigan
5 months ago
Very nice people, but very expensive took car in and 30min later $175 to say something I already knew. Wasn't very happy but they are very nice
Terry Chandler
a year ago
Vic has done a lot to modernize the service experience since taking over from Wayne Strong. The shop is very busy as it remains one of the few independent BMW garages in the area. I am a 30 year customer.
Robert Ward
a year ago
Highly knowledgeable and experienced staff! Love the convenience that they do Smogs, too. This is our go-to shop to keep my wife's beautiful, low-mileage BMW convertible in great shape.Services: Transmission, Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Auto battery maintenance, Smog certification, Auto maintenance, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Auto battery maintenance, Smog certification, Auto maintenance, Battery, Oil change
Isabel Julia M.
7 months ago
They had me in and out in 20 minutes to get me to work on time , and didn t cheat me. They gave me an affordable fix on my car which is very appreciated. Staff was nice too