Z&D Auto Repair

5 (22)

  3610 Bassett St Unit1&2, Santa Clara, CA 95054
  (669) 400-9181
  Claimed

Auto repair shop

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lei X
3 months ago
I know the owner Zack for a while. He s a really trustworthy guy. I m glad to hear he opened his own store. I just did my car service at his place for the first time and I do recommend it to others. The charge was reasonable and he took good care of your vehicle. I can pick up my vehicle on the same day, which is something I never imagined at dealership place. Highly recommended!

  Szepak Cheung
3 weeks ago
I just had my Honda Pilot serviced at Z&D. Service charge is reasonable and Zach's workmanship is what you expect from a small garage owner with his reputation at stake.Also, I have another repair needed for a emission warning light. He explains to me what the problem is and what is needed. The estimated repair bill is $3000+ since there are two faulty codes read.Since the repair cost is quite significant and the value of my vehicle is less, I appreciate his understand the cost and benefit of the repair versus my Pilot's current market value.He clears the codes and suggest to come back once the check engine light is on again. With this proposal, he can be sure and I don't have to replace both catalytic converters at once.I agree to his provided repair suggestion to replace the air fuel sensor for now and see if my cat really fails.The repair bill is ~$350 for now. If I need to replace the catalytic converter, front bank, I will have him fixing it for me.Adding a follow-up review on a different event.I have a flat on a tire. I take it to a tire store to have it repair.There are three punctures in that tire. One nail is obvious to see and the other two small nails are within ~2 inches apart on different location from the big one. Technician informs this tire is not repairable. This is understandable as he follows guideline.It is a run-flat tire and it still has plenty of tread. Tire-store does not have the same tire I have in store and I decide to order it online and have it installed later.I decide to ask Zack for a second opinion and he takes a closer look on the punctures. Luckily, the two small nails are not long enough to go through the tires. Only one patch is needed and I don't have to over spend on getting a new tire.The tire repair charge is reasonable and Zach does not over tighten the lug nuts.

  Jen Sanspree
4 weeks ago
I recently had the pleasure of visiting Zach s auto repair shop, and I must say, I was thoroughly impressed with the level of service I received. From the moment I walked in, Zach greeted me with a warm smile and a genuine desire to help.Not only was Zach incredibly knowledgeable about cars, but he also took the time to explain the issues with my vehicle in a way that was easy for me to understand. He patiently answered all of my questions and provided me with options for repair, ensuring that I felt confident in the decisions being made.What truly set Zach apart, however, was his exceptional customer service. He went above and beyond to accommodate my schedule, working efficiently to get my car back on the road as quickly as possible. Throughout the entire process, he kept me informed of the progress and made sure I was comfortable with the timeline.Additionally, Zach s honesty and integrity were evident in every interaction. He was transparent about pricing and never tried to upsell me on services I didn t need. I truly felt like he had my best interests at heart, which is rare to find in the auto repair industry.Overall, my experience with Zach and his team was nothing short of outstanding. I would highly recommend his shop to anyone in need of reliable auto repair services. Thank you, Zach, for your professionalism, expertise, and above all, your exceptional customer service.Highly recommend Z&D auto repair to anyone.

  Cynthia Chen
4 months ago
I came to Z&D Auto Repair this Tuesday. My initial intention was just to get the oil changed in my father's car, but what stood out was the shop's exceptional attention to detail and responsibility.Not only did Zach promptly change the oil, but he went above and beyond. Zach took the initiative to check and replenish the refrigerant and coolant levels in my father's car. He even noticed that the undercarriage was loosen so he fixed it right away.What impressed me most was the transparent and fair pricing. The total cost was surprisingly affordable, and there were no hidden charges or unnecessary add-ons.The professionalism, thoroughness, and fair pricing make this auto shop stand out. I highly recommend it!

  Alan Hsueh
4 months ago
Zach is a top notch car mechanic and he really knows his stuff. His customer service is second to none and he is as honest as they come(very important when choosing a mechanic). He changed the break pads on my BMW X3 and the price is much lower than the dealership. Do yourself a favor and hit him up with any car issues you may have.

  Hongjie Dong
3 months ago
Referred by a friend to do service here, and the result is great. Got a proper maintenance of my Volvo, and replaced the wore out brake pads. The service is great and price is very reasonable. The owner is very knowledgeable and reliable, I am very comfortable to hand over my car to him and will not feel robbed again when visiting auto shop anymore.

  Angelina Z.
3 months ago
Like many other customers mentioned that Zach is a professional auto repair technician, who does his job well and excels customers expectation. We were just checking the brakes before we hit the road. He helped checking the whole brake system and fixed any potential problems. This ensured our 15 hours road trip. We are very happy with his service. We ll definitely recommend him to our friends and our community.

  Ketao Chen
3 months ago
Referred by a friend to do service here, and the result is great. Got a proper maintenance of my Mazda3 to replace the engine oil and wiper blade with proper price. Zach also helped to check the tire pressure and add windshield fluid.

  Elsa Li
6 months ago
My husband and I have been bringing our cars to Zack owner of Z&D Auto Repair for all of car issues in the past few years. Zack is very honest and experienced. He always takes time to explain to us what was going on with the car and gave very fair prices for fixing things. Recently, my old 2011 Nissan Altima made some loud noise when I cold started engine in the morning. Zack took a look at my car, understood of my car symptoms meant in terms of repairs, fixed all the problems in just one day! I was so satisfied with the outcome, that annoying loud noise was completely gone the next morning when I started the engine. I literally felt like I m driving a new car lol. Whatever I have something major done, Zack showed me my versions (brakes, batteries, engine parts etc) compared to a heathy version so I could see the difference myself. We are so confident of recommending Zack his new autoshop to everyone in the Bay Area who is looking for honest, trustworthy and affordable yet high quality mechanic services.

  Yangyang Pan
a month ago
Zach is very nice and the service is really great. Have been doing the services for my four cars here since last year. Great service!

  Jim Chang
3 months ago
Zach is the one of best car mechanic experts in the bay area. He provides the best service to all of his clients.

  Krishna Bera
3 months ago
Z&A auto repair it's really excellent, we really appreciate your support, we had a great experience with, (zach)we really thankful to him, for fixed my car.

  Brian C
4 months ago
Zach is a courteous, professional and honest guy. Very satisfied with my Toyota repair and maintenence!

  Zhou Ray
7 months ago
I used to put off car maintenance all the time because I never knew what kind of crazy bill I'd get, even at the official dealerships. But let me tell you, Z&D Auto Repair changed the game for me. They did the job super quick and charged an unbelievably fair price. Seriously, you can't go wrong going there.Services: A/C installation & repair, Vehicle maintenanceServices: A/C installation & repair, Vehicle maintenance

  kha nguyen
3 months ago
Quick service. Technician has replaced for me very good brake pad. Highly recommend this place.

  Hao-Min Chang
4 months ago
Had some trouble with a car and the guy helped me right away. He did the job efficiently and professionally. highly recommend!

  Pkv Vkp
3 months ago
Zach 100% car guy.He is honest, fast, affordable, top quality, friendly, and experienced.

  Allen Lin
8 months ago
I have known the owners for a couple of years and have always come to them for my cars issue. I am glad they finally open their own store. Highly recommend because they are very honest and capable!Services: Brake service & repair, Vehicle maintenanceServices: Brake service & repair, Vehicle maintenance

  Cornel
4 months ago
Z&D is a place to go when you need an auto mechanic. I am very satisfied with this auto shop.Cornel

  Emmett King
7 months ago
Zach was incredibly knowledgeable and professional. He was very fair in his pricing and was extremely transparent. I highly recommend!

  Bao Tran
3 months ago
Great service. Zach is an honest and hard working guy.

  Junny Liu
a week ago
Very helpful and friendly! Will return for services!

  Opening Hours

Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday 8:30 AM-5:30 PM
Sunday Closed

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