O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Miguel Lopez
4 weeks ago
It took 15 minutes to be attended to pay 1/4 of gallon of oil. I'm very upset

  Henry Diaz-Garcia
a month ago
I bought a $400 piece of equipment, had it ordered to the shop & got there just for it to be opened.

  Miguel Obregon
2 years ago
Great guys that really no their stuff very impressive. This guys you can find them on Monday to Wednesday. Not the same guys. And other guys , I went on a Thursday before eight and were already closing. Horrible, when the sign said 9 pm closed.

  Nick
a year ago
wouldnt work with me on a refund for a inverter that worked one time. they werent able to find my purchase in the system. autozone is right down the street amd they actually try to help customers when they have an issue. this guy (the assistant manager) just blew me off. DONT GO HERE

  Underground Warrior
a year ago
I guess they are alright. I do not own a vehicle so I never had any need to go there to buy auto parts. They have been there for quite a few years.

  Breda Wall
a year ago
Do helpful and competitive price..went out of their way to help me not only purchase the light for my car but helped install .Definitely recommended for all those women out there who have mechanic trust issues..

  Jim Lemon
6 years ago
Not often you have to give reviews at auto parts stores. I had a battery under warranty that I had to return. I was sorta expecting a hassle, Emily behind the counter was so pleasant and professional! I have a broken foot, immediately brought out the old battery and dropped off the new one! I am impressed! In this age of terrible customer service, I will be returning!

  Mike Boehm
5 years ago
Not great. I was looking for wire harnesses and they couldn't help me. The parts I needed help with don't take harnesses but I didn't know and found out after I went home and did my own research. You'd think they world know? Also, I was standing in an isle looking for switches and a sales associate came by twice and never asked if I needed help. Not my favorite auto parts store.

  Tricia Daniel
3 years ago
I am so so so sorry for the review that I gave O'Reilly's Auto Parts a week or so ago!!! I was MISTAKEN about the NAMES of the two different auto parts stores that we visited that day! As they are fairly close together and both on Milpas street. Chiefs Auto Zone was the parts store we went into and had to walk out. O'Reilly's Auto Parts Store is the one that we then went to and bought our new battery!! Great service real fast!!

  Sonia Gonzalez
3 years ago
Needed new windshield wipers and Bryan replaced them for me outside in the rain! Super quick & efficient!Thank you sooooo much!I will definitely return! Great customer service!

  Samantha Campbell
3 years ago
Me and husband live an hour away picked up a dresser from OfferUp. It was 839 p.m. we needed some ratchet ties or bungee cord or rope hold the couch down that we have gotten we wish to O'Reilly and what do you know that they're closed at 8:39 they were supposed to close at 9. this isn't right . It is Sunday April 4th. Thanks to AutoZone being 2 minutes away we got what we needed and they were open till the time they say they were.

  Nicholas Dennett
5 years ago
I was told multiple times that my order was coming in at an exact time only to be told after I drive 6 hours to fix my wife s car sine she was stranded that the part never came in because someone had bad information and the part would come in the two days later at a higher price.Correction: A few hours after I left te store the part arrived.

  Cali Knows
3 years ago
Can't with this place. 2 weeks in a row they order me a break booster only to send it back on me when it was told to be left to the side for me specifically, then the 3rd time and week in a row basically say can't get the part anymore when it's on a lifetime warranty. Manager gets tons of attitude with me to the point where he swears he'll call me by noon tomorrow... well I ended up calling by noon, only to find out he took off for a week. Also the worst parking lot ever and sketchballs all around all the time

  Chris Bundy
7 years ago
Very unimpressed. I just needed to buy wipers, which I didn't need help for, and wiper fluid. Stood in line for 15 minutes while both clerks just moved real slow and needed help from the manager. The manager moved even slower. This was on 9-27-2016. I don't want to even give this place one star but Google won't let you post if you don't.

  SS. E.
2 years ago
Best service we ve had at any auto store. Everyone was super nice and helpful - Cesar helped us out and went above and beyond to make sure we were in good hands! Thank you!

  Rob C
6 years ago
Forget this place. Stood in line for 10 minutes while one of the guys behind a register found it more important to bs with someone than take customers money. One of the most unprofessional and poorly managed stores I've ever been in.

  Kathy Nathan
4 years ago
I am over 70 years old and am thankful for years of helpful service at O'Reilly's in general .The Milpas O"Reilly was very busy answering tough auto questions from several customers, yet they were very efficient, helpful, and their inventory on the shelves looked well stocked & organized.My request was easy and it took the night mgr 1 minute to pop my hood and show me how to replace a front headlight bulb.Earlier in the day, the opposite was true at the La Cumbre Store. For the same light bulb, the were 4 employees behind the front counter, of which some of the time, all 4 employees were not busy, yet their mgr said they could not replace my light bulb due to liability. They didn't even have the right light bulb in stock, although their computer showed it did, and looking up and down aisles, there were many many item labels empty , i.e.not properly stocked. I was told to drive a couple blocks down the street and Meineke would replace the light bulb. At Meineke's, I was told the price would be $15 to $50, depending on difficulty in reaching the bulb, and I would need to wait 45 minutes for service to look at my bulb. So the time spent for the La Cumbre O'Reilly's stop and Meineke took an hour of my time with extremely minimal service. Needless to say, I will not be returning to the La Cumbre O'Reilly's location.

  Robert O
5 years ago
I used to shop at AutoZone they were my go-to, but then one day I couldn't find the product that should have been on their shelves since then O'Reilly is my spot anytime I need something that usually have it there, friendly staff Quick Service. The parking lots a little strange that might be the one downside.

  Geoffrey Harding
5 years ago
This auto parts store doesn't even have a spark plug for a small block Chevy. the men that work here are more interested in playing around in the back room then they are at taking your money. This has to be the worst O'Reilly's Auto Parts store in California

  Sylvia Dominguez
a month ago
Great service team

  Laurie Eagleson
4 years ago
Off-street parking behind the building - typically lots of room. No street access from Milpas - shoppers entrance is from the parking lot. Good selection.

  Julia Gurrola
6 years ago
A girl that works in O'reilly auto parts in Haley st of santa barbara have a lot of knowlege about cars and about technology computer, she use all the time necesary to search and explaind you what is the best for your car, I am really satisfied with O'reilly auto parts services .

  Lynn Mcconnell
4 years ago
They had every part that I called for on that day. The ones that I didn't need, they took back, no questions asked. Good company.

  Stephanie
6 years ago
Extremely helpful when I was on my own buying batteries for my son's truck and for miine. Even carried then to the truck and helped me back out.

  Jd Davis
a year ago
The location on milpas st the most friendly staff been here a few times

  Paul Crow
2 years ago
I got a battery there, they had the battery I needed in stock at a reasonable price

  Chipper Clouser
2 years ago
Had just what I was looking for. Was in and out in a few min . Great customer service.

  Jacqueline English
2 years ago
Good selection of trailer electric accessories. Pleasant staff. Helpful.

  Luis Torres
3 years ago
Employees/team members are definitely helpful. They do need more knowledge in vehicle mechanics.

  J Rojas
11 months ago
You need to know a little bit more about your tools