Santa Ana Smog Repair Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian May
5 months ago
Jerry is one of the most honest and respected mechanics I ve gone to for the last 5 years. From my 80 Chevy LUV, 90 NA Mx5- these guys rock. Trusted.

  Charlie Aguirre
5 months ago
Very bad customer service. Went there for a regular smog check and Jerry took at least 7 people after me. I easily waited 45 minutes for him to get my car and drive it in and that never happened. I ended up grabbing my keys and left.

  Rot Ceh
6 months ago
WATCH OUT !! Jerry is a CROOK BE CAREFUL, Jerry gave me an estimate too high but I already invested $90 for the inspection so I said go ahead but when I came back to pick up the car he said I need to pay him $300 more because they spent too much time more the estimated but I picked up the car at the time we agreed lol the DIDN'T WANT TO GIVE ME MY KEYS TILL I pay the extra $300 so AVOID GOING HERE ALSO another customer got an estimate for inspect brakes $50 (NOT TO REPLACE) to replace a brakelight bulb $50 so absurd

  Steve Solo
3 weeks ago
Jerry goes out of his way to help me afford the repairs. Awesome!

  Francisco Arreola
3 months ago
I had good luck I been there twice I had fast service. And the fee is around 60 Dollars.

  Gus Kundanis
5 months ago
What ever your automotive need is , it can be fulfilled .Great service and top notch expertise.You will be impressed

  Dung Tran
8 months ago
Changed Front EOM Catalytic converter including labor over $1,600 in half day quickly and easily is my first impression. I ll update later about its quality. Thanks for reading my thoughts.

  Michael Shaneman
a year ago
The manager or owner and worker I spoke to were both friendly, professional, and easy going. Those kinds of people are always nice to deal with, but even more so when dealing with potentially stressful or expensive situations! My work was both started and finished within the time estimates I was given. Very glad my friend recommended me here, and I enthusiastically do as well now!

  Gerald Cranford
a year ago
Took our van in for oil/filter change and it was noted we needed 4 tires..as the 4 on our van were damn near bald. A good price was given and the tires were put on/balanced etc..in under an hour as promised. Jerry..the owner/mgr is always very helpful.

  Claudia Mssellyourhouse Ms Sell Your House Negrete
a year ago
Very polite gentleman that helped me with my car. Did not wait more than 15 minutes to get my car tested. He also called the DMV and gave them all of the info. Will do business with them again, thank you!!!Service: Auto emissions testingService: Auto emissions testing

  A J
a year ago
Don t go to this shop to get your Brakes and lights inspection for salvage certificate. Very dishonest owner and employees. No matter what they will find you a reason not to pass so you have a choice to fix it at their shop and get it done or go somewhere else and that after they charge the fees ahead of time. Before I paid them I asked them to look at the car from the outside and see if anything needed to be done. They said no and after they took the money they told me the fog lights need to be connected or removed completely. So I paid them an extra $75 just to remove the fog lights and put them back on.

  Jerry Napombhejara
9 months ago
I took my car in for an EVAP testing before it failed during smog inspection. They hooked up EVAP/smoke machine to find a leak. There's no leaks and they didn't try to upsell anything that I don't need. They did a good work and honestly. Everything is straight forward. Probably this is my go-to repair shop from now on. Just had my other car Smog check done today. Fast and easy.

  Rohan Ali
3 years ago
Very impressed with the manner in which the Smog test was conducted. Spoke to the manager over the phone prior to me visiting the business, he was very polite and courteous and gave me a clear turn around time for the completion of the test. Upon driving up to the business I was immediately greeted and checked in, I was informed that it will take 30 minutes at the most to complete. Time taken to finish the test was less than the estimated time provided. Service was quick and fast and customer service was outstanding. Would highly recommend this business and definitely convinced me frequent this place as a repeat customer.

  Dave Cheitel
8 months ago
When it comes to auto service there are so many experiences one can have.....i was fortunate to have found this facility where ive seen nothing but knowledge, professionalism and above all fairness. I'm a customer for life.

  Thomas Dale
a year ago
If you need to get certified brake and lamp inspection then you won't be disappointed. Jerry will see to it that you are taken care of properly. I am totally satisfied with my needs being met for DMV.

  Marcel Hall
3 months ago
Seemed like reasonable price. Quick service

  Christine Feher
5 years ago
I had my car repaired here snd i just had to write a review. The owner was so helpful and honest and as a woman i dread having to deal with car repair issues but this was the first time i felt totally at ease and the work he did only cost me 110 bucks. The part alone was going to be expensive but they called around trying to find it used for much less and when my husband found it first at pick a part he happily agreed to put it in for us still and worked with the part not being perfect since it was used. Totally awesome experience. Fixed my car fast and it's running great now. I seriously couldn't be happier! Thank you guys! Job well done!! I will be recommending you to my family and friends and anyone who reads this trust me.. I'm a very picky person.. You should take your car here!

  7779frankie
2 years ago
I DO NOT recommend this place AT ALL. AVOID this place at all cost if you could especially by a gentlemen with long hair he is just unprofessional. Took my truck for break and light inspection. He initially told me couple items I need to get repair (fog lights and lic plate lights which was fine not a problem). Then a few minutes later after fixing that he came back with more items just like if he was MONEY HUNGRY trying to get every little single item he could find to CHARGE MORE $. You supposed to do the inspection first, get ALL the items to get fix and then talk to the customer. I ended up paying $160 for the inspection + two license plate light bulbs and two fog lights removed and supposedly headlights adjustment. I do appreciate the person that actually got the work done at this place his name is *****Jessie***** outstanding customer service by him he is an employee but not his boss I believe his name is Jerry/Terry. VOID THIS PLACE!!!!Service: Out-of-state

  Mike Smith
a year ago
It's hard to find HONEST auto repair. This is it. They won't try sell you something you don't need. We've been taking our older cars here for several years, everything from basic smog problems, to a diff rebuild, to a new engine, to tires. They are always our first stop for car problems.

  Lauri Marie
2 years ago
Jerry explained everything to me. The price was very fair. Courteous and professional service. They replaced my clutch on my Honda Civic and it drives like a new car now !

  Henry Herrera
8 years ago
I have been going to this place since I got my first car when I was 16, I'm now 38 and I gotta say I've never trusted mechanics but Jerry is very honest and gives great prices and I wouldn't take it anywhere else, this is the place to go if you want it done right at an affordable price, I've been coming for years and will keep coming even tho I live in Los Angeles now he's the only one I trust to touch my cars it's worth the drive. Thank you Jerry for such a great job keep it up!!!

  Ricky Sims
7 years ago
Awesome! Honest, and always right in his diagnosis. Extremely fair pricing, much better prices than I got other places when I was on the road. I drive 70 miles one way to go to Jerry because I won't let anyone else touch my car! He goes out of his way to serve. BTW- he is total car service even though the name says "Smog."

  Ahmad Niazi
11 months ago
For all of you Karens who complain about Jerry and this business ...I have been coming to him for 15yrs...you couldn't find more honest mechanic shop anywhere...he will not do you any wrong.

  Astrik Mikhanijan
4 years ago
The best Auto mechanical place, they are very professionals, and very trusted working people. Also, they charge the best price. I Trusted them Blindly. They order your car parts very soon with the best price.Also, when they are fixing one thing for your request, they also fix hidden little damage things you don't know about and, For FREE. TRUST ME.

  MamaLana
8 years ago
Jerry is the best customer service man in this business. He's fair and does everything he can to help his customers. His prices are very fair and he keeps a very level head with everyone - even with "wilder" customers running in and out with questions. I will be coming back and referring people!

  Steve Holmes
a year ago
I have been going to Santa Ana Smog for 30 year's now and Jerry who is the owner has always been very honest and fair with all of our cars. I highly recommend going to see Jerry if you have any car issues!!!

  John Cook
10 years ago
Looking for a local smog shop, found these great reviews so gave them a call. Jerry answered the phone, was very professional and straight forward. Gave me a quote over the phone for a smog and muffer install. At the shop, he was very helpful, got us in, did the work, got us out. His pricing is excellent! The work is excellent! My Tundra 4x4 sounds fantastic! 5 stars!

  Kelly huerta
4 years ago
Just wanted to let them know. There service was excellent. So grateful for them checking out my Honda pilot and letting me know what was wrong with it. The manager was so helpful and he even let me know the part that was broken on my car should still be cover under warranty through the dealer. He could have charged me and not have mentioned anything!!! Thank you and much appreciated

  Dean Higginbotham
8 years ago
Jerry is awesome! I took my car to 5 other places (yes, FIVE!) and no one could help me pass a simple smog inspecting (something weird to do with sensors). These guys had me going in about two hours. Highly recommended!

  The GARCIAN CHANNEL Garcia
6 years ago
Jerry and his mechanics are the best. The mechanics are not lazy, they hustle to get you out as quick as possible. They are honest very fast and competitive with there prices. Love this shop.