O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex
a year ago
Big shout out to Shawn for helping me with picking a battery, then removing old battery, and installing a new one. Really appreciate the team here. Nice and organized store and really helpful staff. Would highly recommend.They will do some free installs, so don't hesitate to visit for your automotive needs.

  Debbie Carrillo
5 months ago
All I can say is the people working there are very helpful and nice highly recommend

  GD
6 months ago
Went to get some wiper blades. Mohammed was so helpful on finding the correct si e and even came out to my car to help me install them since mine were a little tricky to get install.

  Dominic John
3 weeks ago
Super helpful and open a wide range of hours.

  Kaeden Allen
a year ago
Shoutout to all the staff for their amazing customer service! I used to go to a different nearby auto parts store but was given nothing but snobby customer service. I came into O Reillys and was blown away with the genuine customer support and great stock. Nothing but positive things for this branch!

  Jennifer Burger
7 months ago
Staff went out of their way to help diagnose my cars check engine light. Staff was kind, friendly and sympathetic.

  Olanika Korneeva
a year ago
Today I came to the store first time to buy something for my car. Nobody suggested me any help. When I tried to find what I need, I heard that two sellers, women and men, talk a joke about me. I left the store without buing anithing. It's really hurted me. I understand, we are all different and look different. And I just want to say - please, be kinder....

  Kim Conley
4 years ago
Came in with a dead battery on October 21. Michael tested my battery, helped me choose a replacement, and installed it for me. I was in and out of the store in less than 20 minutes and paid less than I had anticipated. I couldn't have been happier with the service and courteous help I received from Michael and the staff. I would definitely recommend this place and would come here again.

  Neptune Ho
a year ago
Excellent customer service! The Staff went above and beyond to help me exchange and find the correct oil filter for my brother's car.

  Bleep Bloop
3 years ago
I was offered help immediately upon entering the store. The man looked up the part numbers of what I said I needed and got them for me, and told me a different place to shop when something I needed was not carried by them. He seemed genuinely to want me to get my needs met.

  Robert Dinges
a year ago
Our Vehicle broke down while visiting the area, they had parts on hand and we were able to search for a questionable part with the manager. Very helpful staff, clean and organized facility, and they had the inventory that was available online.

  Jake Hecla
a year ago
Spencer deserves special thanks. He helped me replace a failed coil on a rainy day! Great job, thanks a ton!

  Lawauna Brown
4 years ago
I went into O Reilly in San Ramon, CA and I was very unhappy with the service I received. I called about my back light for the back right side of my vehicle. I was asked to bring it in but when I did I wasn t given any help at all I had to ask if they would look at it to help me install the light. He didn t want to come out and help me. he looked at it and basically told me how I could replace the light myself. I called another store in Dublin, CA and they told me to come in and they would see if they could put the light in for me. He did and found out the other person gave me the wrong light. I feel it is wrong to deny help because of a persons race. I will never go to that auto store again.

  Faux Fancies
2 years ago
Awesome customer service! Pouring rain, challenging windshield wipers and 2 guys - both Mikes - installed them, fixing the wiper bases that had apparently been bent! I will be back in the future, for sure!!

  Tom Staaden
2 years ago
Was able to get the brake parts I needed. Made multiple trips with the staff being very helpful and friendly. They had parts waiting for me after I called for one of the trips.

  Benjamin Baez
4 years ago
Friendly knowledgeable people. Had to drive to this store to get brake rotors turned. Takes about 30 minutes to an hour depending how busy they are. I was able to find syntetic caliper paste plus all the commonly found supplies and parts I required.

  Robert L
2 years ago
Went in to get a replacement part, first time they presented me a used part that looked worse off than the core I had, second time was presented with a plasti-dipped version of likely the part I decline two days before. Something sketchy is going on there, spray painting parts to make them look new?

  Jorge Gutierrez
a year ago
The staff here is super helpful and super nice. If you need help or just need good service. This is the right place to go!!!

  Juan Fuentes (Jfuentes)
a year ago
Came in to purchase a new battery for my car. Service level excellent. Keep up the good work

  Nancy Sadinsky
a year ago
I always get great service there! I appreciate the people who help me with whatever I need!

  Deane Bayas
a year ago
Great place, very helpful staff. Got a battery tested and they diagnosed that I needed a new one.

  Shawn P. M.
11 months ago
So far they stocked everything I needed, including some motorcycle specific motor oil.

  Bradley Luciano
3 years ago
Rude Assistant manager and employees. They don t care about your patronage and don t take pride in their customer service. The customers are just a nuisance to the employees here. You are better off shopping online for your auto needs.

  Arcadio Fraticelli
a year ago
Thank you again Shawn! 5 star service!I was Struggling with those windshield wipers Thanks for helping me out!

  AgentZandy
2 years ago
[[[Update]]] Long due! The store is open!The store is closed. Everything is covered up. They should put it on their website so many of you dont come thinking its open. I am not sure if they are opening or remodeling. I called but no answer. I will update when it opens.

  Galya Castillo
a year ago
Very helpful and attractive Thank you for your amazing customer service

  Lindsey B
4 years ago
The two guys working tonight helped us put our wiper blades on. They were awesome! So thankful

  Bradley Curtis
3 years ago
Went in to get something taking off my car. Employee help with out asking me to buy the tool to remove it. Great service.

  Mohamed Omrane
2 years ago
Stuff not knowledgeable. The lady working in the store was not able to tell what battery I need for my car eventhough I provided her with all car information.

  VIET NAM VETERANS
2 years ago
Great selection and variety of parts and supplies for your vehicle. What they don't have in stock they can order for you and have in a day