TIRE AND WHEEL WORLD

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  N D
2 months ago
Top of the morning... I got a huge industrial nail in my tire the night before. Newer vehicle, tires basically new. A gym sister recommended I check them out. Praying they won't say, " you need a new tire we cant fix this". I walk in, I'm greeted with a sincere "Good morning". I inquire if they can fix a tire with a nail in it. "Yes, we can let me get your key and take a look". I give up my keys and take a seat. 20 min later. "Your cars ready". Wow just like that... Thanks you made my day. Weekend starting off great.

  Jean-Marie G
a month ago
I primarily worked with Josselyn on getting tires, wheels for my vehicle. She was so helpful and very empathetic to my situation. She was also very kind to my senior dad. Superior customer service. Thank you Josselyn for your help!

  Smalley L
2 months ago
Bad alignment service. I came in for an alignment two months ago and they said I needed new tires. They quoted me for some Toyos, then upon looking they didn t have the tire in stock. I let them know once they got the tire in stock l, I ll come back. They found some used tires in the back and sold it to me for the same price ($550). Before I could say no, they already put the used tires on. Now two months later, found out the front two tires are wearing unevenly. I came back and asked what they could do and said it was my fault that I might ve hit something and set off the alignment. They wanted me to pay for 2 new tires and another alignment. Dissatisfied that they don t own up to their mistakes and push you to purchase tires you don t want. I wouldn t have minded if the tires they found was given to me at a cheaper price since the tires I was quoted for was more expensive. I still had to pay the same price for the Toyo tires even though they gave me a knock off brand.

  Karina Esparza
a year ago
Today March 15, my boyfriend & I came in to the shop to swap wheels, tires & TPMS sensors to new TRD rims my boyfriend had ordered and has been wanting for a good time now from the Toyota website. He was looking forward to having them on his Camry. Once his car was taken in he had asked the mechanic and one of the guys in the office to please be careful with not damaging the rims because he had spent $1,000 on them. Next thing you know they had called in my boyfriend to check out two out of the four rims that were gouged according to them it was a manufacture defect or damage in shipment which we had previously checked before & put them in the car with no defect whatsoever. Once they were finished and mounted we had checked the other two rims and found another scuff on a third rim. As seen in pictures below. They had said that he had over looked the rims and that they weren t responsible for the gouges when we had clearly seen them before taking them to the shop with no defect. For any car lover really you would be disappointed spending so much money on rims and be blamed that it s a shipping defect. Toyota clearly doesn t sell defective rims to customers at a brand new price. For any future customers who want to go in for expensive projects reconsider looking at a better shop with better customer service and higher reviews.

  Manuel Diaz
2 months ago
Very bad service. Took my rim to get fixed, waited 5 days, got my rim back, next day my tire was flat. To make it long story short, they didn t professionally check the rim to see if it had any other bad specs. So now they are saying I need a new rim. DONT GO THERE!!!

  Hector Soto
a month ago
Very nice place. I love here they treat me good that s why I come back. This is my second time.

  Umar Khan
4 months ago
Short version: Awesome tire change place. Ask for Will and listen to his advice. Transparent in work done. Great tires drove 7500 miles right after change!Long version: I asked for specific version of Perelli tires. (Didn't realize they came in run flat only). Will recommended Pirelli P Zero All Season Plus 3. Pricing was reasonable. They exceed my expectations. Drove California to New York to Texas and back. In all types of weather. Hot, cold, snow, rain, good roads and bad ones. Performance was always great. On some specific roads it was a bit more noisy, but bearable.

  Pedro Henrique
3 months ago
SCAM ALLIGMENT AT THIS PLACE!!!! BEWARE!!!I went there to make an allignment it took 3hours to get service when its finally my turn, They said my wheel bearings are bad, they can't do it and i still had to pay 30$ LOOOL (besides that they tried forced me to pay 900$ in a wheel bearings service) DO NOT PAY, GO OTHER PLACE FIRST!GUESS WHAT? Just went in the noors tires(right in the corner next to mcdonalds) and my wheel bearings were FINE AND WORKING and for only 60$(20$ cheaper hehe)They just ripped me off 30$ you guys are broke af DONT COME HERE, THEY HAVE A BIG PLACE BUT THEY ARE SLOWLY, SCAMMERS AND LAZY, DONT BRING YOUR MONEY TO THIS BUSINESS

  Devon Lightning
6 months ago
Good for tires but nothing else.Took my truck for a diagnostic Saturday, they said come back Monday.Took it back Monday 9am & they didn't do anything til 5, just to say I needed new spark plugs for them to get a proper read.Took it back 9am Tuesday for spark plugs. Came back 8 hours & they lied saying it was being worked on.They called me back an hour later to say sorry but the mechanic didn't feel well & that he couldn't do anything until Friday.

  Debbie Young
9 months ago
I drove around from one gas station to the next looking to get air for my tires. I was not able to find a station with a working air machine. Someone suggested I go here and I'm so glad I did. They were very nice and helped me with a smile. If I ever need new tires or any other service they offer I will go to them. It's hard to get good service and a nice attitude but they do have it at this place. I recommend them to anyone who is looking for any work done on wheels, alignment balancing or to air up your tires. I've noticed a big difference in my gas consumption. I'm using way less gas with proper inflation of my tires and that saves me money.

  Sahr Hemmor
3 months ago
This tire and wheel world it the place to come they re extremely nice, cheap. Helpful. This place is like the great white shark. One in a million.one of a kind.

  Jaime Rodriguez
8 months ago
Was surprised by the speed and attention to fixing my tire leaking air. Will naturally took me and my tire issue on board. Will gave me the option of patch or plug and explained which is better for me. He found two nails in my tire and since they were in the same tire offered me a very great discount. Before leaving they gave me my special socket for unlocking a lock nut in the wheel. They found it somewhere and I didn t even know I had that. They told me to leave the special socket in the glove compartment. The young lady at the front desk was super helpful and kind also. I just wasn t able to get her name before leaving the shop as she was on the phone when I was leaving.

  TINA John John
2 weeks ago
Love them good people and they do a great job in good time

  Tom Chatfield
5 months ago
Don t bring classic vehicles to be aligned. Your life depends on it.

  Wes
2 months ago
Great price! Great service! Great people! I ll definitely return.

  misterinterrupt
8 months ago
Super impressed by the crew here, the service was simply amazing. Came in with a messed up tire and they had just what I needed and got me back on the road in no time. The price was right on the money and I will definitely go back.

  Jason Baugh
2 months ago
The prices the customer service and the quality was amazing two thumbs up

  F�nix
5 months ago
Nice Service, brought my VW Mk4 GTI 1.8T to install a new set of wheels.

  Ian Clopton
9 months ago
They were super nice I came in for a tire that was losing air and they let me know it was a bent rim. Didn't charge and gave me a referral to get a the rims fixed since I was in a bind and couldnt wait for an OEM replacement.

  Marlon Cordero
a year ago
BEWARE. I went here to get a my TRD camry rims installed and swapped with my other camry rims and they gouged my rims. You can clearly see its from not being careful. I even stated to the mechanic and office employee to be careful and clearly they were not. When confronted about it, they werent willing to do anything to make amends. They were stating I overlooked the rims and was not careful of inspecting them before bringing them when clearly they were shipped to my house and checked before bringing them into the shop. $1000 dollar rims with defects don t sound right at all. Toyota does not sell rims with manufacturer defects or paint defects for a brand new price. To my car enthusiasts don t come to this shop and have your dream setup ruined by shops that cannot amend to their mistakes. Take your business somewhere else !

  Joseph Reyes
a year ago
Will took care of me from phone call to visit. Reasonably priced set of four tires for my Mercedes 250 SLK with top of the line service. Highly recommend and will definitely be a repeat customer.

  Jamilah E
a year ago
I went to this place bought 2 tires from them had them put on and asked them to rotate my tires for my Mercedes . After I picked up my car and drove it on the freeway it started shaking badly as I picked up speed. I called them and a young man said to bring it back. I returned to have them fix the problem and asked for the manager who was a woman. She said did I ask them to Rotate my tires, I said yes. They started making excuses that my car was shaking for other reasons, I had just had my car fully checked in Berkeley who told me I just needed a couple of tires so I went to tire and wheels because it was close to where I live. I know they did something wrong to my car but would not fix it, the manager started speaking in Spanish next thing I know is a young man gave me back my keys looking down as though he knew something was wrong with that. They did not fix my car, I have to go to another shop to have my car repaired.RESPONSEYou refused to repair my vehicle after I requested you to pay for my gas after driving 25 miles and had to turn around. You never mentioned my rim was bent when I took my vehicle to you, only after I returned back to your shop. I had my tires checked at a shop in Berkeley who told me I needed tires, I decided to tire and wheels to replace my tires because It is nearer to where I stay. I never threatened anyone, I just asked in love for you to fix my car and you said it wasn t your fault my car was shaking when it never was shaking before.

  Jorge Meza
a year ago
Don't go to this shop. The manager will rip you off unless you know what questions to ask. I got charged $100 to pay with a credit card when other shops don't follow this practice. Unfortunately I found out after the fact, also, he doesn't bother telling you about the fee until after all the work is done and you're ready to pay so be careful.

  Michael Lewis
2 years ago
Needed tires on a Sunday afternoon. Was not an emergency. However was a very inconvenient time. Called The Tire and Wheel World was open and was right down the street. I called and asked for the tire size that I need and they had two in stock. Headed on down there home a couple hours later with two new front tires and an alignment. The prices are good. A sign on the wall says they match Costco price. I didn t ask I was just happy to have two new tires on a Sunday when everybody else was closed and my daughter needed her car to drive to work that night. Tire and Wheel World very friendly environment and employees was a pleasure to do business. I will return again next time I need tires. Thank you

  Alejandro Guerrero
2 years ago
Every car that I have I bring here whenever I need new tires, tire rotation, alignment etc! The workers are very good and the work is always A1! The two front desk associates are also knowledgeable and will always be honest with you about price and work that needs to be done. Would 10000% recommend for anyone who needs any work done.

  Last Born
2 years ago
HORRIBLE PLACE TO TAKE YOUR CAR. They're scammers and not professional at all. I took my car and they couldn't figure out the problem but they were asking for a new thing everyday, they weren't sure what was wrong with my car so they were just guessing. My car took a whole week at that place and still didn't figure out nothing!!!! When I decided to take my take my car to another place, they stole my rosary, my charger port and ate all my candies .the customer service is so bad,. Don't go here unless you want to be scammed.

  Laura Flores
2 years ago
DO NOT SEND YOUR CAR HERE!!! Dishonest!!! Over-Priced!!!Bad-Experience!!!I took my vehicle, a Ford Expedition, to purchase a set of four new tires and was pressured into having the "remove and replace inner and outer tie rods" done after having my tires changed out for the new ones. This decision I would later come to regret! Tire And Wheel World would not guarantee the alignment/balance on my Ford because they insisted that my vehicle needed to have this work done to ensure its stability and secure it would drive smoothly. All I wanted was to have my tires replaced, I had no problem with my car's alignment/balance prior to bringing in my vehicle, but upon their aggressive insistence I obliged. I really needed to have my tires replaced, I did not have time to shop around and at this point the new tires that I had already purchased were on my car I was hooked. I was taken aback and felt I had been deceived because while discussing the purchase of the four new tires prior Tire And Wheel World never made an indication that further work would need to proceed. It was only after having my Ford in their shop did more "issues" arise? Once the alignment/balance was completed on my vehicle I immediately noticed it began to shake, it did not drive smoothly, the alignment was off and every time I turned right there was a weird noise when I was driving. I was really upset and was not happy with my experience because the price for the "remove and replace inner and outer tie rods" were really expensive. I never wanted to have any added work done on my vehicle, all I came in for was the purchase of new tires! I brought these problems to Tire And Wheel World, seeing that their workers could not identify the problem, the owner gave me his word that his shop would reimburse me for the fee of fixing the problem if I would take it to another shop. When I took my Ford Expedition to Michael Stead's Hilltop Ford they were able to identify the problems immediately. Hilltop Ford told me that the noise I was hearing, whenever I turned right, was due to a slug nut being left in. Hilltop Ford added that the "inner and outer tie rods" were the cheapest parts available seeing that they were not the right ones for the vehicle. I was shocked to hear that the work performed by Tire And Wheel World was inadequate, they had charged me a lot of money, I expected to have great customer service and I did as recommended by the sales rep Gonzalo. When I went back to Tire And Wheel World to see if the owner would honor his word and comp me for the service they had performed I was turned away and reminded that no agreement had been made.

  thomas pearson
2 years ago
I called these guys and was told they had four new tires for our van, quoted four hundred dollars. We drive there and after waiting there for half an hour, we were then told they didn't have them but they did have four tires for five hundred. Left very disappointed and that's no way to run a business..We are also Seniors...Will remember this terrible experience...

  Darlene Wilson-Stansberry
2 years ago
I took my BMW to this shop and brought rims and tires. The first time this company put some bad tires on my car, and they replace them. But my car was still shaking, so I took it back again. Mine you my car did not shake before I brought it to this company (Tire & Wheel World). They kept my car for a month, until I had to take it somewhere else for the other company to tell me what was wrong and for me to take it back to the company (Tire & Wheel World) to fix it. When I told them what was wrong they said (they thought they fixed it) wow! Who owns a Tire and Rim company and don t know what to do. I should not have to take my car somewhere else to find out the problem. Then they ordered wheel rings for the rims and tires. Now after a month of them keeping my car I got it back, but soon after two weeks the tires started feeling like I had a flat. I talk to a mechanic and he said these are bad tires. I went back to (TIRES & WHEEL WORLD) and I ask them to fix the problem and I been getting the runaround. Finally after 4 months the owner told the manager that he will not help me. This company is a horrible company. DO NOT BUY ANY TIRES OR RIMS FROM THIS COMPANY (TIRES & WHEEL WORLD ) 14640 San Pablo Ave, San Pablo Ca ( THIS COMPANY AND OWNER IS HORRIBLE) MY WORST NIGHTMARE!!! Now I have to go buy some new tires!!!!

  Jalaal Dirbas
3 years ago
Don't go here for mounting wheels or tires if you have aftermarket wheels or stretched tires (even slightly).They will leave plenty of marks and scuffs.