O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Siervo s Auto Tinting
4 months ago
They supposed to help to find out the engine light issue but one young black guy from this store told me that they don t get pay do that but he let me borrow a machine to do it myself ? Do I look like a mechanic to you ? It s that what you ll tell a woman or old folks?You need to look something else that you like to do not a customer service . This what s I find up about this corporation !!!!!!!!!!Got a check engine light on? Fix Finder reads Check Engine, ABS, and maintenance lights. The free test takes less than a minute and you'll get an easy to understand report printed and emailed. If you need help with the fix, Fix Finder will even recommend a trusted local shop. It's the most complete, free warning light report backed by technician verified fixes.

  Irma Perez
3 months ago
Friendly staff, super helpful and kind, good prices. Would def recommend this location.

  Jorge Garcia
3 years ago
So i came here to buy some parts for my car and got some cleaning stuff as well i like the people here theh are very helpfull i got some foam for the tires and foam soap as well they workes help me find it cus i dint know where it was .

  Deirdre Spears
2 months ago
I had a very nice employee that helped me with everything I needed

  Shanice Jefferies
a year ago
This Was absolutely the worst place that I ve ever been to the staff was very rude I bought a headlight for my Honda Sonata they gave me the wrong one then would not replace it it made me pay for a different like that was even more expensive than the one that I pay for originally I do not recommend that you go to this one I recommend that you go somewhere else

  Savannah PavoReal
a year ago
One star the employee was lackadaisical and couldn t care less about miles you with my car or helping me. Even though it says right on your window, free check engine, light testing he just didn t wanna go outside. It s OK though if you go down just a block to AutoZone they are very helpful

  Karen Thomas
4 days ago
Basically, I like shopping for my car needs at O'Reilly's. Their prices are a little cheaper than other car parts store. I found 1 item I was looking for. The other item I needed they didn't have, even though online it said the specific location I had went to had it. So I called another O'Reilly's close by and they had just a few of the item that I needed. So he put it on hold for me.

  Malaika T
3 months ago
Luis helped my grandma , it was greatly appreciated.

  Tony Crawford
4 years ago
I applaud the young woman that helped me first in line at the counter, though another customer still shopping jumped ahead of me. Whether yellow, red, brown, black or white, we are all of the human race and should be shown proper courtesy. THANK YOU for your integrity, young lady! You deserve a raise.

  carlos monterrosa
8 months ago
I buy car battery and didn't work I bring the but the people working here said we can't change the manager not here.

  Raj Singh
3 years ago
Sold me the wrong valve cover. Box was labeled correct and part was nearly identical. Customized it by painting it. Unfortunately it was the wrong cover as the tube seals were too high. Had to explain to the manager why people paint valve covers. She didn't help and refused to even look up my receipt and stated she was never going to accept the part back. Bought a dealer valve cover after and had 0 issues.

  selwocc
3 years ago
I knew something was headed for disaster. When O Reilly took over Kragen and then hit on Grand Auto Parts, there was trouble coming. This started just over two years ago when I noticed that the people working the O Reilly stores were all under twenty years old! They knew nothing about cars or parts or anything but a computer or device that they could look something up. A cotter pin was unheard of at the O Reilly store on Broadway in Oakland. I went elsewhere. Now, the last straw: I checked out a bottle jack on line which was listed at O RTeilly s and called a local store in Oakland, Ca. They did not have it so they sent me out to 14420 San Pablo Ave. in the city of San Pablo. A good 35 mile round trip. When I arrived at the store, the 20 year old employee had trouble finding the jack and when he asked around the store - they finally located it. I was handed the box and it looked suspicious from the start. It didn t have the proper name on the box and the color was not the same as well. I opened up the box which had already been unsealed and much to my surprise the jack was used, old, dirty, badly beat up and scratched and used many, many times. The bottom of the jack was missing 90% of the paint! I couldn t believe my eyes and all the employees looked at it in disbelief. I asked, Didn t anyone check to see what was inside, since the box was opened!? Not a one! Clickty, clickty clack and the smart phone came up with nothing else! (Kids!) I told them I was going to leave a bad review. Did they care!? Not one bit. I m done with the big box parts stores. No one at O Reilly Auto Parts gives a squat that you won t come back. Not until they find themselves out of a job. No more O Reilly s Auto Parts. I m looking now for an old reliable parts store in Oakland where the customer is treated with respect and the parts are what they say they are.

  Angel Godzin
10 months ago
The ladies here will only serve you as a common courtesy please dont hire any children.

  bad goyim
6 years ago
The manager sinthia was more interested in gossiping with another customer even though the line was 6 people long. I didn't even bother buying what i needed. I went to Autozone instead... they seem to have you in and out faster.

  Anthony Stevens
2 years ago
Store was open and people were still inside buying stuff but wouldn t let me in the store to buy a part for my car. The doors were locked. I really needed this part for my car is on the side of the road and it s raining. So much for putting the customers first. Will not be going back

  Walter Vanegas
6 years ago
There was a lady assisting manager whom did not want to credit the oil recovery coupons which were abt $4.00 bucks, she claimed she was not going to give free products. To that the company issue those coupons for disburstment.

  Kasey Chaney
4 years ago
The sales clerk was nice it was almost closing time so i was feeling a bit rushed but i understand why. But over all good experience will shop there again.

  Sarah Ernst
a year ago
Two ladies helped me check my battery and offered to charge it too, they were very friendly!!

  daniel ortiz
a year ago
Need to train all personal better they dont know, when you ask for samething, they see custumers then they are on the cell or they chat between them.

  Celeste Flores
3 years ago
FYI, no one at this store is wearing masks. If you want to be safe and/or have health risks or love with someone with health issues avoid this store.

  BAMM BAMM
a year ago
The young lady that helped me was greatGreat customer service.

  Mike M
2 years ago
Nothing amazing here, typical O'Reillys. I wish they would do engine swaps in the parking lot for you though.

  H J
3 years ago
Bad!San Pablo store customer service was horrible, the guy was super rude! Prices high compared to competitors.

  Carolyn Montgomery
6 years ago
Friendly employees that will help you about your car care needs, and fairly inexpensive

  Lisa Seidel
4 years ago
Good prices and they usually have what you want in stock.

  Michael Dixon
a year ago
All I can say is OH OH OH O RILLEEEEEAUTO PARTS!OWWW!!!

  Shalveen Chand
6 years ago
Was helped immediately upon entering the store. Employee was courteous.

  JR CALDERON
4 years ago
Good service i usually find what i need in this location .

  Terrell Rattler
2 years ago
Pretty cool place and the prices are reasonable

  Lonnie Carter
2 months ago
Cj is the man