Beacon Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Minh Pham
2 months ago
Favio has been servicing my vehicles for years. He is committed to educating you on best practices and for specific maintenance tasks for your vehicle.You get good, fast service, at a very fair price. He is the best and I can't imagine taking my car to any other shop.

  Gene Auyeung
3 months ago
The best part is this shop does an all-round inspection and let us know what parts of the car need attention soon. I used to think that's a given, but I learned otherwise. Just 3 months ago we took our sedan to another shop for an oil change. They did it and also flushed the brake lines, but they didn't check the brake pads for wear. 3 months later the sensor tells us we need to replace the brake pads and rotors.In terms of pricing, Beacon's not the most expensive quote we've gotten. Less than $600 for front pads and rotors vs $800 quote from somewhere else.

  Seigo
2 months ago
I had a such a great experience in Beacon Auto Care. I ve been looking for trustworthy mechanic in San Mateo area, but most of the places are very expensive. I m glad that I took it to Beacon Auto Care because they are very honest, reasons and respectful. They showed me and pointed out what was happening to my car, and let me choose what to do. I ll definitely be back to this place.

  Rho Bot
a month ago
So far so good! I need to return in two weeks for a follow up monitor reading after them putting in a new purge cylinoid and then go get my smog check. Otherwise, Moe and Bobby have been fantastic and treated me with respect. They have taken the time to explain and demonstrate to me how the old part was no longer working. And it's obvious in comparison with my other place I was going to that they are hungry for the business. My other place wanted to charge me an hour labor just to take a sensor reading. While they don't "lie", they are very good at the game and I could just see they were priming me to remove me of mucho dinero. My spidey senses were tingling, put it that way. Beaon Auto Shop on the other hand, though obviously busy that day and with the inclement weather complicating things gave me a free sensor reading and we took it from there. And I did not need them to, I would have paid a reasonable fee for the sensor reading, no problem. (The check engine light came on and I have to also get a smog check, what coincidental timing.) It's just that I know how easy it is so my other place seemed outrageous. And Beacon Auto Shop's labor rate is still comparatively reasonable. I am pretty much ready to bolt and take my business permanently over to Beacon Auto Shop. I am happy with how it all worked out and I do recommend them! Plus, bonus, the 25th Ave shopping district and the El Camino Real there nearby has a lot of businesses to shop at and comfortable places to eat in. Thanks, gentlemen, see you again!

  Youngwoo Peak
3 months ago
Favio and Moe were incredibly helpful in helping me and informing me of my car s issues when I came in due to my check engine light.I could tell from our conversations that they genuinely cared about me and my car. Would highly recommend them to anyone in the area!

  Weena W.
2 months ago
Super family oriented and handle the repair with care like their own car. They took their time to explain the issue and while I was waiting for my car, I was able to learn a lot more about my car too! Definitely you can trust to have to taking care of your car. Thank you again

  Xenia Jimenez
3 months ago
The best trustable place you can take your car. They use the best quality products and you won't regret it at all. I did the oil change for my car, it was fast and Moe made sure everything else was good. I recommend it 100%

  Rama Pederson
5 months ago
Highly recommend this place. They were able to get us in on a Saturday which was great because that s the only time we could do it. Our car was fixed on time and the cost was more than reasonable. There was no pressure to fix things that didn t need to be done right away. The owner was very friendly and knowledgeable. I will definitely be going back in the future.

  Louisa Chiang
5 months ago
We were cheated. Moe and his partner have sterling integrity and helped us out when we most needed it.Two shops colluded over our fender bender. The first one made improper repairs that broke the signal system. The second shop, which referred the first one to us, told us that the signal problem would cost $600 just to diagnose and would cost thousands more to fix, but did NOT tell us it was due to improper repairs. They also cited brake issues for $1,000 and tire problems for $170, failing our state-required inspection.They told us the first shop was not responsible for fixing signal problems.In contrast, Moe gave us a big break on the price. Even though these guys work on Saturdays and are extremely busy, they took the extra time to help us out last weekend. All repairs only cost us less than $500.And what do you know? Our tire had nothing wrong with it either. Or brakes.As you can see, we have not had a walk in the park with those two (highly rated) shops.Beacon Auto Care restored our faith in impeccable customer service and heartwarming neighborliness.Please consider these guys. They are amazing.

  Preston Zhou
6 months ago
Favio and Moe were extremely helpful and gave a very thorough rundown of what's going on with the car. Felt very comfortable and always good to find a mechanic that I feel like I can trust. They offered a really detailed digital inspection for free for us bringing in our car for the first time.Services: Transmission, Tires, Steering & suspension repairServices: Transmission, Tires, Steering & suspension repair

  Sandra Garzona
6 months ago
Beacon Auto Repair is a great place to bring your car for any maintenance and needed service. Favio and Moe are professionals and are very knowledgeable in auto repair. I always have my oil changes and car maintenance done with them because I trust their work. You will too!Services: Transmission, General repairs & maintenance, Auto maintenance, Battery, Oil changeServices: Transmission, General repairs & maintenance, Auto maintenance, Battery, Oil change

  Maya Madere
9 months ago
The guys at Beacon are very kind, knowledgeable and generous! They took care of several issues I had on short notice and were extremely communicative and helpful when complications arose. In the end they fixed all my car troubles in a timely manner and for a fair price. Highly recommend.

  Sara Zghoul
2 months ago
Favio & Moe are great mechanics to bring your car to , they helped me with my car issue which it been for long time no one knew how to fix it , they fixed it for me with a reasonable price , I recommend them for yll

  Ayooteh Hamooda
8 months ago
Most definitely recommend this mechanic . Moe and Favio were both very professional and repaired my transmission in a very timely manner. He also called periodically to update me on the repair process. Would never take my vehicle anywhere else for repair. Cost effective, timely and excellent customer service. ThanksService: TransmissionService: Transmission

  Erika Hillhouse
2 months ago
Favio and Moe were super fast and quality repairs were done. If you need quick reliable service definitely come by here!

  Mohammad 1
2 months ago
The best in the west Mechanics in the world , Moe and Favio are great and the explained every thing to me , now I know a lot in my car that I never knew lol

  Anthony H
a year ago
Would recommend. Apart from regular maintenance, Fabio went above and beyond trying to fix my detatched sun visor, though he had at first said he didn't think he could. He straightforwardly kept their service estimates or kept me updated on pick up time. Their electronic invoice system is easier for me to track than the paper I have from other shops. Fabio was also transparent and prompt when we dealt with an error one time. Lastly, I'm writing today because I called them months later for advice on what to get from a different shop, and I really appreciate he was generous with his time clarifying what to ask for.

  Ginger Tree
9 months ago
Incompetent mechanics. Took my car (which was working totally fine) for some check, and they quoted me $2000 worth of repair. As naive as I was, I agreed to all the suggestions and then my car was broken 3 times and each time they fixed it, it got worse until I decided to not fix on the suggestion they had (each time it was always something else that they didn t previously find). The car drove fine without their fixes. They were horrible and such a scam

  Brianna Cacao
a year ago
I had been searching for a place to do an alignment and tune up on my Civic when I came across Fabio at Beacon. Although they don't do alignments, Fabio was really nice to explain the process to me involved with the tune up.Being that I'm a girl, its hard for me to trust any mechanic let alone let them work on my car knowing I could be completely ripped off. I felt comfortable by reading the other reviews so I decided to go with Beaon. I could tell by Fabio's vibe that he was an honest, knowledgeable and customer service oriented, which is hard to find now a days.The tune up ended up costing a lot less than I expected and definitely a better deal than what I would have paid at the Honda dealership.Thanks Fabio!

  Laura Hanson
a year ago
I was visiting my son and his car had some issues - we needed to get it in quickly. Beacon Auto worked to fit us in and when the news was bad they explained/demonstrated what was going on. Based on information we chose to sell the car for parts and Favio helped us with the process. Nice guys who go above and beyond.

  Bobby Ram
2 years ago
If you re looking for an absolutely wow , honest, professional, great value and high quality customer experience, give Favio a call. I was blown away with the thoroughness, timely, state of the art technology and interactive online customer experience. Took my car in for servicing and now I have photos and videos of all essential parts and components of my engine, under carriage, tires, brakes.. they have taken all the guesswork out. Just awesome service. My one stop shop now for all my auto services!Services: General repairs & maintenance, Auto engine tuning, Wheel alignment, Brakes, Oil change

  Missy Hutchison
3 years ago
Stopped by without an appointment, and they didn't make me wait very long, to check my vehicles headlight and replace the bulb, and I was on my way! I have had electrical work, normal maintenance done at this location. Everyone is friendly, knowledgeable and when I did estimates for some major work, they were far from being the highest. Very reasonable, and they always called and kept me up to date as to what was going on. If you are looking for reasonable, great quality work done on your car Car Care Doctors are it!Service: General repairs & maintenance

  John Sansanelli
a year ago
Took my car in because my clutch wasn't working properly. Favio diagnosed the problem and was very honest about the timeline and gave me updates along the way. No nickel and diming, the price he quoted me was very fair. Even when more work needed to be done, the quote remained the same.Will definitely be a repeat customer and would recommend to anyone who has auto repair needs.

  Jonas Otsuji
2 months ago
They were extremely thorough in the inspection that they did. I would highly recommend these people.

  SFSU Scholar
a year ago
I came into Beacon Auto Repair recently to inquire about new tires for my 1st Gen Scion xB box and also a noise it was making. I was greeted by Favio and he immediately began to question exactly what was going on in order to help me get down to the bottom of the issue. I was pleasantly surprised that he was talking to me since most shops would just want to proceed with the diagnostic fee etc., but not Favio.I dropped my car off the next day and it was done the same day around closing time for a fraction of the cost that I had speculated.5 stars for Beacon Auto Repair and the knowledgeable professionalism of the all star mechanic Favio!Services: Tires, Steering & suspension replacement

  Pete BoBeet
3 years ago
These guys are awesome. Totally professional, expert diagnostic work. Far exceeded my expectations. Brought in t bv e car to find a vacuum leak. They ran a complete check on the car and found several safety issues I would never have known about. Their technical report was emailed with videos and photos so everything was clear. Every person there is honest and knowledgeable. The estimates are very fair. I could not be happier. Their follow ups and notifications by email and text are great. Second time I have been there and have been thoroughly impressed. Great place to take my cars. I highly recommend them and will take my cars there again when they need service.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Monique de Brito
2 years ago
Making an appointment, getting estimates, and receipts is all very efficient and transparent because it s done electronically. They are very friendly and never over suggest repairs. Sometimes they suggest I wait until I actually need the work done. I trust these guys and highly recommend them for your auto repairs.Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Peter Holback
a year ago
Trustworthy, professional, reasonably priced. Fabio is the mechanic I take my car to and he s great. Would definitely recommend to anyone looking San Mateo County

  Nayomi Mendoza
a year ago
Took in my vehicle and Favio was very helpful. He was very professional and knowledgeable about my car. I have had bad services before from other places and by far this place is awesome. I will be a customer for life here.

  Mike Signori
3 years ago
I had my two cars, a Yukon and a Jaguar XJL, serviced by Favio. Both cars were completely inspected and then repaired. The cost was 20% less than the other quotes I obtained. Favio was flexible, honest and gave me the best advice to keep my cars in tip top shape at a competitive price. I highly recommend Car Care Doctors to anyone who wants great, flexible service at a very very competitive price.Services: General repairs & maintenance, Auto engine diagnostic, Oil change