O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bobbi Repose
5 months ago
We went on a Saturday morning, and it was quite busy. There were some grungy looking people in the parking lot and I did not feel safe. And there was a very long line to check out in the store. Probably not a good time to go.

  Gramps Lee
11 months ago
Went here at night, no lights on in the parking lot, place looked closed. I noticed a guy inside so I parked and tried the door, they were open. Really should light up the lot so they look like they're open. I bet the vast majority just drive off. Open sign wasn't even on. It was 8:00 on a Monday. They had what I needed, staff was very helpful

  Ethan-Linh Tieu
5 months ago
Closest auto parts store in my area. That's really the only reason I go here. Usually only like 3 ppl in the store at any given time.

  gene ulrich
4 months ago
These guys are great thell be more then willing to help and assist you if ya need

  Sixto TheGeez
3 months ago
The older asian person was very impatient and unpleasant to talk to, ill never be coming back to this one as long as he works there

  Michele Ingram
4 weeks ago
Tires wipers brakes they do all in great professionalism.i really needed a battery and OReilly auto service me worker Johnny really went above and beyond to help me and I was able to go to work in safety.

  Dan T
10 months ago
Best service out of the chain part stores in the area. Prices can be beat elsewhere, certainly online, but it is a very convenient place with helpful employees.

  ericka lopez
4 years ago
Juat needed one item and staff were extremely helpful in helping me quickly find what I needed.

  M Verah Qr
a year ago
Was visiting, the gentleman helped me and my family out so much. Im sooooo grateful, he literally saved us, installing the windshield wipers for me, so I could see clearly while I had to drive 6-7 hours. This was so awesome. Thanks so much

  Se'Quoia
2 years ago
I came in tonight for Jumper Cables. Bryan and Luis greeted me when I walked in. I didn't know the difference between them but Luis took his time answering my million questions and explaining the difference between them all lol.Going to checkout I couldn't find my debit card. So I had to stand to the side for a pickup order. I showed my ID for pickup and Bryan let me know he had just found it on the floor. It was the Integrity of Bryan that made me feel so happy. I thought I had lost it somewhere else. I really appreciate that so much. Thank you Bryan and Luis for your great customer service, and for being helpful, but more importantly being honest. That will take you far in life

  Gerard Markham
a year ago
What a great place to purchase your parts, and even get assistance when your check engine light is on, and recharge your battery and tell you if it's good, the great friendship and personality reflects the business, I was treated kind and nice and they came right out and help me, and on the door as I enter said hiring from 9:00 a.m. to 2:00 p.m. what a great place

  c cm75317 mont
5 years ago
I visited the San Lorenzo store and had no idea what to choose. The woman at the counter shared her personal experience with me and found the perfect item for my situation. I m especially happy that it didn t take my entire weekend or cost what I d spend at a dealership. She exhibited the customer service with a community awareness that s hard to find these days. I have trust in her but I ve had no experience with the rest of the staff.

  bryan garrido
3 years ago
For the most part, these auto part stores are pretty much the same. However, several other stores and a couple of their locations didn't have what I was looking for. This inconspicuous O'Reilly's location did! I've also recently had experiences at other stores where I felt I was ignored, or had to go seeking help. Eric just gave a simple, "Can I help you find something?" That was the start of a great interaction for the rest of my time in that store.After having driven around, called around, Googled around with no luck his customer service changed my mood for the better. And, for the record, he approached me after I had found what I was searching for so this review isn't a 5-star just because they had a part.

  Shawn Davidson
2 years ago
Unreliable service. Multiple attempts to allign (all new steering system) and it still pulls, wheel off center. Scheduled 2 weeks out to be first service of the day (need my truck for work) but still took 90min just to pull it in. 2 stars becuse they at least attempted the service and scheduling. Lifetime alligment only helps if the service is quality. Would not recommend this site.

  Julia Barrios
2 years ago
Very friendly and helpful. Parts they didnt have they ordered from other locations and got them within 24 hours. Also the price match other stores but their prices are better.

  Elaine Theis
3 years ago
I didn't catch her name but the lady with the purple glasses and blue nails helped me out. She was fast and efficient in getting me everything I needed. Overall a good trip to O'Reilly Auto Parts.

  S Demirel
2 years ago
This store needs new management or needs to go out of business. I always check stock online and then when I go there, they never have the item. 100%of the time I've tried. Complete waste of a store location. Why go here when all the surrounding O'Reilly's have correct inventory?

  Joshua Rose
5 years ago
Everyone is friendly but honestly, some of the clerks are knowitalls and it isn't really super helpful. I go mainly for the stuff they always have in stock like carburetors and GM style window cranks and old bulb style headlights.

  G G
4 months ago
Eric was very kind and helpful

  James Tiffany
a year ago
This place is cool had what I needed shelves were not empty helpful employees not a large amount of tools to be rented

  Anthony Zugel
6 years ago
I got replacement turn signal bulbs without hassle. Didn't get robbed in the parking lot either. There is a pothole half the size of a car at the exit however, so good luck maneuvering around it

  Rick Ratto
6 years ago
The San Lorenzo store is cool. Went in late Eric is a funny guy and very knowledgeable, however i think its the San Leandro store in which a guy named John is the manager is garbage. His attitude alone makes the place suck. He tries to belittle the employees there thinking he's some kind of big shot or something. YEAH RIGHT he's a tool!! I wouldn't hire him to be a janitor let alone a manager. So the verdict is San Lorenzo store four stars and the San Leandro store minus five stars

  Darrin Starr
2 years ago
I went through to get some stuff I needed and they did not have the stuff so I'm looking around try to get some help and I couldn't even get any help did two people at the counter and then I go to ask someone dying because women let me help this customer from the customer wasn't even there and you never keep anything in stock at this store

  jesnep
2 years ago
I arrived at 730am because that's what the hours of operation showed at the store, but the person or persons in charge of opening were just smoking instead of opening.

  Janet Jones
4 years ago
Very attentive salesperson processed my return with no questions asked. The other employee walked out to my car with me to advise me on what product I needed to cover up some scratches on my car.

  khmersoulz
5 years ago
Average selection of auto parts. Replacements, OEM, aftermarket. Carries most keys, wrenches, as well as specialty tools. Staff is knowledgable enough to get you what you need.

  D D
2 years ago
This place is so much better than AutoZone. People always willing to help, short wait, fair prices.

  Brett Anchondo
5 years ago
Great service. Checked battery and alternator quickly and had my parts in stock. Great job, quick and easy. Thankyou O'Reilly's!

  Patrick Fennelly
5 years ago
Probably one of the more helpful auto parts stores around. They'll order what you need if they don't have it in stock. Usually it's prompt.

  Mahogany Closet
7 years ago
They have a pretty large selection. The staff was knowledgeable and answered all my questions. They seemed to have a lot of deals and specials going on when I went.