Peterson Trucks Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  bernard herron
2 months ago
For your International big rig parts good prices fast service

  tony Lag
3 years ago
They have the parts you need, when you need them! Very knowledgeable staff, one of the best parts departments I've dealt with out of any manufacturer. The service side is also great. Prices are reasonable and turnaround time is quick. Highly recommend this facility.

  Lance Eskridge
5 years ago
Demi @ front desk very professional and good personality as have been ALL the staff. Great Happy Hour and Breakfast here. They have a lot of renovation construction going on but the rooms are spacious and quite. I was able to visit with VP and General Manager which were genuine in thanking me for my staying there. Good location and easy to arrive and depart. Mr Bill in valet is a true gentleman. Renovation should be complete by August. I look forward to my return and seeing it completed. Highly recommend!

  Robert Sutton
6 years ago
Beware they charge to get an estimate for repairs and service. I wanted to see what it costs to have radiator flushed with new belts and hoses on my RV Cat C7. The estimate came back over $3000.00. I politely declined the offer. When I went to pick it up they charged me $327.00 for the estimate. All I got was a piece of paper and an a very dissatified feeling about the business.

  Michael Horst
2 years ago
Had 8 batteries replaced, only a couple hours notice, got me in EARLY. Did a great job,great prices, great staff and techs.

  in Mo
6 years ago
Stay away !! STAY AWAY !! From this place.This guys scam artist. They will try to OVER Charge You.Don't buy or service your truck. If you can avoid buying International truck.They are bad truck. Maybe good for one or two years.I was talking to Nick. And he gave me repair quote for $7000 after asking him why it's so high. He told me wait it's $1000 less. For some mistake he didn't know about something. Try to go to different location or use Macanic that is no affiliated with this guys.They also have computer fee. 50$ they charge you no matter what. So then I told him.you already charge me for diagnostics two hours which cost me about $350 witch you need to use anyway computer.Anyway guys stay away from this place.

  adrian guzman
5 years ago
Erine, Angel and Haral are Great they know how to make a customer feel comfortable to ask what you need and make sure you know what you're getting. The ambient in this parts department is great and professional.

  Bear Phillips
5 years ago
Awesome service. Excellent personnel. They regularly go above and beyond for their customers. Happy to be one.

  Chris Russett
5 years ago
AWESOME service, Chris and Nick are first class !!!!

  Greg Hess
5 years ago
Your Bay area International Truck Dealership. Knowledgeable Staff. Friendly people.

  junior olivo
3 years ago
This place has great customer service with a smile always and they do really good work at a fair price

  Orfan Quraishi
10 months ago
I did Service very good customer service

  David Johnson
4 years ago
I have a motorhome with a Cat engine, and this is the local Cat engine repair facility for me. I was referred here by Caterpillar corporate when asking how to deal with a coolant leak for my motorhome. Nick, the service writing supervisor, said they don't work on motorhomes and refused to service my vehicle. For the next 2 weeks, I contacted over 15 mechanics and RV shops. They all referred me back to Peterson, saying that's where I needed to get my Cat engine serviced. I contacted Nick again and he refused again to assist me. He referred me to two other places. One said they don't do engine work like this and the other never responded to my emails, phone messages or faxes. No one would help me, so I started calling mobile mechanics. I finally got a mobile mechanic out of Martinez to assist me, which of course cost me extra for the long distance service fee. The same day he was working on my engine, the service manager of Peterson trucks emails me saying they would work on my engine after all. Too little, too late, and I never should have had my cat engined motorhome refused service at the local cat repair shop that everyone (including Cat corporate) referred me to.

  David Portillo (Dave)
5 years ago
I see good reviews about customer service but the waiting time they put you on hold it s way to much.They close at 5pm by this time probably they all already gone lol

  David Ingalls (Angry Dave)
4 years ago
Went by to pick up a roll I ordered for a roadcall,busy parts department, courteous/friendly staff.If you need International,Caterpillar or other parts give them a call.

  Jerome L. Moore
2 years ago
Very helpful staff they help me out a lot when I took my one of my trucks in there

  Gustavo Martinez
2 years ago
Great place to rent compressors generators Transformers and lots of other equipment friendly people I recommend them highly

  Martin Quizhpe
2 years ago
There is very nice people in working they re very friendly I like it

  Dallas Griffin
4 years ago
A very helpful parts person actually knew what he was doing fast friendly good place to go to get parts for over-the-road trucks

  Michelle Lowder Lowder
6 years ago
I had to pick up parts. The people there are so kind and very helpful even to a non mechanical person like me.

  Jeffrey James Rodrigues
6 years ago
Fellows who always seemed to help me. I always have the right answers. They don't keep me on hold forever like most of the dealers.

  Beatrice Parker
6 years ago
The guys that work here are always friendly and professional. The waiting room is always clean.

  Gary Wilson
7 years ago
Above and beyond customer service, super great people and they got me back on the road fast, outstanding!!!! Thank you Lisa

  Cisco dock
4 years ago
Peterson truck service is super excellent. The workers there is so friendly and easy to work with. I like going there.

  John Mckinney
3 years ago
I was only here to drop off a shipment for the company. The associate was professional and surprisingly this location is open until 11 PM Monday through Friday

  MAMG RECORDINGS
10 months ago
Great!! HARAL AND RANDALL ARE AWSOME!!!

  Tony Arroyo
6 years ago
Great will call service. I was in and out with my part in 5 minutes or less

  Daniel Scott
5 years ago
I have been to most of the truck dealers in the bay area. Nick in service is by far the best service representative I have dealt with.

  Don Bonneau
3 years ago
Peterson has a great staff. They are all ways to help.

  KULDIP SINGH SANDHU
2 years ago
Great services and awesome peoples.