Japan Engine, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Z
2 years ago
They pull junk yard motors and sell them as "imported" I purchased a motor from these scammers and inside the valve cover was metal and dirt. They pressure washed it and spray painted it. I scrapped off the paint and looked up the vin. The vehicle was at a local picknpull.

  Sonia S
4 years ago
Went here after I needed an engine for my Honda. Prices were below other places I checked, received great customer service, and was shipped my engine fast. Considering I m not a car person I was really impressed and pleased with how smooth everything went. It s been over a couple years and engine still going strong. Would highly recommend.

  Minerva
3 years ago
Buyer bewear when purchasing engine from here, double check even triple check you are going to buy the right one. I called thursday morning to see if they had what i wanted and they said yes, called friday morning to confirm again and again they (Jimmy) said yes. I went in person and purchased the engine. I was told it would be here by Monday with free shipping. I get a call today Monday that it was the wrong engine and they have to reorder from LA and it would be here by Wednesday. Now i have no engine and my car is still at the shop pending engine and im getting charged these additional days. Now i have to cancel my order and buy from another place. What a waste of TIME. I wil never recomend anyone to this place.

  James R.
3 years ago
I purchased a brand new engine from them fully assembled in 2014, and personally hired a MASTER ASE to perform the installation, but shortly after the installation process my engine is LEAKING OIL, after witnessing this when I was called to the shop, I am forced to request my mechanic to UNINSTALL the engine, after the uninstall I am shown in the digital images, and again at the shop, of the precise outlet of the OIL LEAK, rather than make the same mistake again, and swap it for another JAPAN ENGINE, I proceeded with a REFUND, of which was processed, but at the EXPENSE of delivering the engine back, and at the COST of my mechanic installing and uninstalling the engine, an overall SERVICE COST of over$ 1600.00 plus $ 300.00 for back delivery for something I was at no fault of. It was the one-time my friend gave me VERY GOOD ADVICE ahead of time, of which I did not heed to, that I ought to never purchase a BRAND NEW ENGINE anywhere but from an OEM FACTORY.

  Tamir Vardi
5 years ago
BIG MISTAKE ! I bought a short block from them due to the fact that the cylinder head was rebuilt and the old engines rings did not pass a leak down test ( meaning it will burn oil ) . I follow their instruction to change the oil in 500 mile due to reman. engines will burn a little oil during break in . customer takes car and comes back in 500 for its oil change . Only to find out the engine burned 4 quarts of oil in 500 miles ! Reschedule time for them to bring their car back so I can pull the engine ( by this time the vehicle has had 6000 miles on its engine ) . . Customer returns I contact japan engine , the first thing they say is your out of warranty ( their warranty is 12 months/12,000 miles )

  Brian Jones
10 years ago
I bought an engine from this shop and had it installed one year and two months ago. On Sunday the thing started running rough and the engine light came on. I parked it, and on monday started it up to take it into the shop and white smoke was coming out the exhaust pipe which I had not noticed before. I took it to the dealership and they confirmed that the headgasket is blown. Japan Engines offered to sell me another motor because this one is only covered for one year. They also tried to convince me that it had overheated. This looks like standard operating procedure for this company.

  ZR Trans
6 years ago
I've ordered from them a few times and i have always had good customer service. They always shipped me good quality parts. Their low review is undeserved.

  Landon Joseph
2 years ago
I own His and Hers auto in elko nevada and have used them several times with good results. If an issue arises which happens with used engines Jimmy steps up and makes it right.

  John Danson
10 years ago
Really bad customer service. Kind of amazing how bad it is actually. I was skeptical about how bad the reviews were but the way they treat their clients is unacceptable. First Google search I did on Japan Engines brought up 8 horrible reviews so it's not like they don't know about their service issues. I guess they really don't care.Extremely rude over the phone. Delivered the wrong parts. My fault for buying after reading these reviews.DO NOT BUY!

  Its Mee
4 years ago
Will update after issue is resolved or not as to inform future customers considering buying an engine from this company. My stance currently would be to source somewhere else if you need a reliable engine.

  Cef Moreno
8 years ago
I got an acura engine 5 years ago for my 94 integra and its still running good... And I got transmission last year from them its still good.. I guest I got lucky.. Haha!

  Zack Dewater
5 years ago
FOR 3 WEEKS NOW I HAVE BEEN TRYING TO GET A REFUND, FOR A TRANSMISSION THEY SOLD ME THAT FAILED AFTER 4,000 MILES. EVERY TIME I TALK TO THEM THEY TELL ME THEY WILL HAVE PICKUP INFORMATION EMAILED TO ME THE NEXT DAY FOR 3 WEEKS NOW. IF YOU NEED A TRANSMISSION OR AN ENGINE I KNOW A BUNCH OF PLACES IN CALIFORNIA! HIT ME UP AND ILL TELL YOU WHERE TO GO AND ITS DEFINITELY NOT HERE! IF YOU DONT BELIEVE ME CHECK OUT THEIR YELP REVIEWS AS WELL

  ATrix D
4 years ago
Great Service, good price, and answered my many questions regarding the purchase and installation of my Honda engine.

  john Moklliw
2 years ago
Not hard to talk to them. Got my engine iam happy with it. Gents start your engine.

  Tony Lynn
9 years ago
NO STARS for these SCAMMERS!!!!! They sell junk and don't stand behind it at all. Stay away from these guys!!! Worst experience ever!!!!

  joe mamma
4 years ago
yo this place pretty cool like I like it a lot, it s like heaven but for car parts man

  Eladio Moreno
2 years ago
They had the engine I was looking for and it came with warranty

  Felipe Thierry
4 years ago
Great place guys really know there stuff

  free goofy
10 years ago
why are these people still in buisness?? HORRIBLE HORRIBLE HORRIBLE

  Wilfredo Kuan
6 months ago
That's where I buy the engines and transmissions I change.Ah� es donde compro los motores y las transmisiones que cambio.

  Ramiro Villagrana
2 years ago
I bought an engine and it didn't work, they gave me another engine and it doesn't work either, and since the warranty has passed, they no longer want to give me another engine. Don't buy from this company, pure thieves.Compre un motor y no funcion� me dieron otro motor y tampoco funciona y como ya pas� la garant�a ya no me quieren dar otro motor.no compren con esta compa��a puros rateros

  Deivid Vargas
3 years ago
To get spare parts from various Japanese brands Para conseguir refacciones de varias marcas japonesas