Capistrano Volkswagen Service Department

4.8 (14)

  32922 Valle Rd, San Juan Capistrano, CA 92675
  (949) 755-8330
  capovw.com
  Claimed

Auto repair shop Auto air conditioning service Auto electrical service Brake shop Car repair and maintenance service Mechanic Oil change service Transmission shop Truck repair shop Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caroline Adams
a year ago
I couldn't find the wheel lock key, so couldn't rotate or replace my tires. Eric in Parts replaced the bolts in less than 10 minutes so I wouldn't need a key! He was friendly and efficient. Thank you, Eric! You're the best!

  Marc Jebousek
2 years ago
Had a great first experience here. Brad was awesome and the mechanic was so helpful. Even picking up the car was easy.The second was not good at all. I scheduled an appointment to fix a problem found during the first service. When I called I talked to a nice lady who scheduled my appointment but didn t seem to know what a CV boot was? But she scheduled it and I assumed that the service advisor would be informed and call me if any issues arose. When I dropped off the car I was told by a different advisor that the part wouldn t be available for three or four days cause it was never ordered. And when I asked why it wasn t ordered or I was contacted this advisor asked if I had talked to Brad personally the day I scheduled? Well no, I made the appointment over the phone with the scheduling department?!? How am I supposed to know that I need to talk to the advisor directly or that the two departments do not communicate at all??Hope this helps.

  Liberty
2 years ago
Has always been great to work with! Brad and Jeff are great at breaking down everything and helping to make sure all work is done in a timely manner.

  Brodie G
2 years ago
Fred was a great help throughout my service! I love the video recap of updates too. Make sure you ask for Fred!! My man!

  Kimberly Lind
2 years ago
I always receive top notch service any time im there, wonderful team!

  Sunisa Miadtiab
2 years ago
the best of the best. love Fred Evans super nice guy.

  John Roe
2 years ago
Thanks Jeff Maris. Always great service,

  Cynthia Rivera
a year ago
The Detail department is spectacular, Car looks new

  JIM MISTO
2 years ago
Great serviceAJ was awesome

  Gilbert C Castro
a year ago
Nice facility good people

  ron mckeon
2 years ago
The best

  Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-5 PM
Sunday Closed

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