White Road Auto Services
4.7 (76)
95 S White Rd, San Jose, CA 95127
(408) 259-0349
white-road-auto.poi.place
Claimed
Accessibility
- Wheelchair accessible parking lot
Offerings
- Oil change
Amenities
- Mechanic
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luis Ramirez
4 days ago
Horrible experience at this mechanic shop! Brought my car in for a minor repair and ended up regretting it big time. Not only did they fail to fix the initial issue, but they also managed to create new problems. The staff was unapologetic and didn't take responsibility for their mistakes. Save yourself the trouble and find a more reliable mechanic elsewhere. He s also racist, I caught him saying racist things to me in their language, I knew they were saying something about me, so I put google translate and it was horrific things about my ethnicity, such a horrible experience, he messed up my car my only source of transportation, and didn t want to be responsible for it. Tells people the same thing always, if he messes the car he tells them it s their transmission, I hope Karma gets back at them.
Eddie Z
2 weeks ago
What can I say. TY is the man!! Was referred by my brother who takes all his cars there. So I figured I would give him a shot. So far he has fixed my Toyota RAV4 drive shaft and also done oil changes for both my cars. Not only is he honest but he has a good team of mechanics there and they offer free estimates but on top of that reasonable prices so I appreciate. Dad and definitely highly recommend White road Auto services and will be bringing back my vehicles there. Thank you!..
Laura Peralta-Sandoval
a month ago
We ve taken many cars there and recommended Thai to friends and family. We just had a car break down and my husband called to find out if he could get it towed there and they could look at it. Thai refused to help us. He simply said he couldn t help us. Truly disappointing.
Mia Emerson
a month ago
Been coming here 22 years. Always honest and gets the job done.
Jeff Reed
a month ago
Been to this place several times always quick, fair and good.
Nicholas Q Gomez
11 months ago
This Tai mechanic use to help me and my family out a lot with our car troubles,but recently he mentioned about losing control over his personal hatred towards Mexican s people and black people and told me he doesn t want to help me anymore because I m Mexican ( my last name is Gomez ). So the last incident was very bad with Tai treating me very mean, this was the beginning week of May a SATURDAY, I reached out over my wife who was sitting in the passenger side of our car and Tai( the mechanic ) was sitting down on the driver s side when I handed him my car keys through the passenger side,he (Tai ) then grabbed my car key very hard and ruff pulling and grabbing the car key from my hand really fast and mean. I was just floored and I was feeling very sad and depressed, after he said I can t fix this and he walked away talking to himself saying he hates Mexican s and black people I will never go back there again Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Vehicle Inspection, Auto maintenance, Auto brake replacement
Milagros Sy
a year ago
The best place ever , very friendly, knows exactly what's wrong with my car, Worked hard to meet the time frame to finished the job. They adjust all my engine valves one by one, changed all gaskets on my sparkplug and replaced signal light bulb on my Acura MDX 2004. I would recommend Tai and his colleagues to everyone. They are NUMBER ONE! Thank you so much Tai, you relieved my stressed.Services: Exhaust, Auto engine tuning
Jonathan Rodriguez
5 years ago
Ty has to be the most honest and fair mechanic I have ever met in my life. If he isn't sure of something, he'll tell you. If the work is going to be expensive and there is a much cheaper and reliable alternative, he'll tell you. If your car is ready to die and it isn't worth fixing, he'll tell you. Other mechanics will know this and still try to fix it to charge you even though they know that your car is a lost cause and will break again any moment. My family has trusted all our vehicles and our friend's vehicles to Ty for over 10 years now.
ryan to
a year ago
Tai is the honest and outstanding mechanic. He s always put customer first and do only what s need it on your vehicles. No up sales on repair
Joseph Castro
7 years ago
My grandfather started going to Ti years ago, now my parents have been going to Ti for auto service for over 10 yrs and they are 100% satisfied with him & his teams work. Ti is professional, friendly & highly-skilled in what he does. Our whole family love to refer Ti (White Road Auto Service) to everyone!
A K
3 years ago
I've worked on cars for a decade. 4 years of that full time dealing with many service providers. This place is the real deal. Honest prices, ridiculously fast service, genuine and straight forward, answers the phone, no nonsense attitude. Highly recommend.
Kevin Stoll
a year ago
Tai is the most honest mechanic I have ever dealt with. I'm over 50 years old, so believe me, I've dealt with hella.
Daniel Gutierrez
2 years ago
Tie Owner operator this guy is magical mechanic he has all the diagnostic equipment and the experience of the master mechanic he is Tie is fair and honest 5 stars more like 10 stars been taking cars if all makes and models to him for years they go in bad and come out great (does smog) I don't go anywhere else but to white road automotive service
Dan Hang
6 years ago
Very bad customer service from the owner. I brought a wheelchair accessible van for repair back on December 20, 2017 for steering wheel leak & the windshield wipers. They only fixed the steering leak & told me to come back for the wipers. I came back three times. He told me he too busy to do the job for me, I will never bring my car back for repair again.
Aurora Vizcaya
a year ago
Ty has been fixing my car for the last 20 years , I highly recommend Ty as a mechanic , a nice, honest person.
Edgar Castellon
a year ago
Great service and very fair pricing. The owner is honest and reasonable on his prices. Thank you
Mariko
a year ago
Tai and his team are excellent mechanics that are fair and honest with reasonable prices. You can't get any better than that.Services: Transmission, Electrical repair, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Electrical repair, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Brittney Nicole
4 years ago
Tai has been helping my dad for over 15 years and has been an amazing job! Now I am going to him and he is still performing an amazing job! Thank you for helping our family!!
Christina Castillo
3 years ago
Ty is a great mechanic who is honest about his pricing! My family and I brong all our cars here!
Ralph Garcia
3 years ago
Excellent mechanics Honest and Friendly I recommend White rd auto services I have been going there for my automotive needs for over 20 years
Bob Sanchez
6 years ago
Ti and his staff are very authentic with their customer service been coming for 8 years now. Very honest, fair and fantastic service. Thank you ti
Amritpal Singh
6 years ago
You know the old business rule of fast, cheap, quality, pick 2? Well these guys don't. Didn't overcharge, replaced what I needed. Didn't have me waiting around all morning.
Austin Boy
5 years ago
Fast and friendly service, if you go there ask for Tai, he's very professional, i always bring my car to him,
Dung Vo
6 years ago
The service is great. All my family and friends come to this shop when we have car problem. I recommend this store
Lisa Rojas
8 years ago
Very helpful to me even though I had shown up after their closing hours Tran made a great effort to assist me. Excellent customer service!
Maria Zuniga
2 years ago
Very honest Mechanic hard to find this days my mechanic for almost 15 yrs.
Christopher Flynn
4 years ago
The mechanics that work there are top notch, as well as honest and helpful. Highly recommended- only problem is that it is a small shop.
Cathy Rios
6 years ago
I have been coming to Ti for many years and found him very helpful and a most honest man. God. Bless you Ti.
Carmen Lara
2 years ago
Did an amazing job on my car. Surprised that they got it done very fast. Thanks Ty
mas Raz
8 years ago
100% loyalty and honesty. My family been doing business here since 2006.Sam Son