United Auto Glass, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Lan Samoy
6 months ago
Wow I am so thankful I found this company while searching on Yelp for a small family business with five stars that also did Mobile service and knew how to make it seamless for me to go through my car insurance Geico. Pauline provided amazing customer service from the beginning and even post installation check up. She was knowledgeable about the process and instructed me steps I would need to do to expedite going through them instead of Safelite. I almost went with Safelite because I thought it would be more convenient but just couldn't ignore all the negative reviews. This company also have lifetime workmanship guarantee! They really stand behind their work. I was so happy when they had the windshield in stock for the car and I was able to get same day mobile service. On top of that Lam completed the replacement in about 30 minutes. Not only was he skillful and efficient but he was very nice and seems to really care about his customers and I was very pleased with the replacement of our commuter car. I highly recommend supporting this small family business! Customer service, billing ease and replacement time was a breeze and not stressful at all. Thanks again Pauline and Lam!

 
6 months ago
Pauline was super helpful and her team was very professional while replacing our windshield. Got road debris hit on freeway 280, they helped us got OEM approved and made the whole process easy and stressless. Highly recommend their business :)

  Scott Miller
7 months ago
I called around to a number of places to get a quote and discuss the windshield on my older BMW. I got high prices and hemming and hawing about the rain and light sensors. One quote was really high. One person thought they should come and look at it before they'd quote.United Auto Glass, however, was on the spot. Pauline offered confident answers to all my questions, and a great price. She took time to clarify my glass needs, even having me send pictures of the glass and damage to make sure they had the right thing.They even offered to come same day! Which I wasn't quite prepared for, but was an awesome offer. The quote was on the lower end of the ones I'd received, but Pauline was confident I'd be satisfied with the glass when I asked about it.Lam came out the next day. He called to ask to come early - which was fine by me.From the moment he showed up, it was clear Lam had a ton of experience with my car. He knew about potential trouble spots and things to worry about. Getting a good seal for wind noise, avoiding damaging the fragile wiper assembly, dealing with the sensors.He was quick to educate me on things to worry about, and gave me great confidence he understood my concerns. He was done much faster than I expected and I'm back on the road - nasty crack that was right through my line of site all resolved. And the glass supplied was from an OEM vendor, just without the pricey logo!Overall, totally satisfied with the work done, the ease of the process, and the guarantee provided.

  Roman S
8 months ago
United Auto Glass was the only place of several I called who agreed to replace my broken passenger door window same day.The technician came within couple hours and made everything quick, my new glass was in place.I had some doubts regarding the technician's attitude, but after speaking with the manager it seems like this company strives to resolve any concerns and do better, so my questions were answered and we found a solution.

  Carla Engalla
5 years ago
I highly recommend this company. Very reasonably priced. Lam just finished replacing my windshield. Since we had a missed connection yesterday (my fault, missed his calls and texts while I was at work), he came to my home early this morning because the crack was creeping across my view at a fast rate. SUPER nice guy, very professional. If I ever need this service, again, I will definitely use United Auto Glass.

  Cloud King
3 years ago
I needed to get my windshield replaced after an unfortunate rock cracked it square in the middle. Unfortunately, overnight there was a bit of rain and it caused the crack to travel past the point of no return for windshields. I had contacted a few other people and they all said something similar "I'm the ONLY one around who will do this kind of repair." I eventually contacted United Auto Glass and got in contact with Lam.Lam was professional and did not try to give me a hard sell by lying about how no one else could do this. He simply gave me a quote for over $120 less than the others. He came by my office the next day and did the replacement in 30 minutes while I was at work. My windshield now looks flawless, so I'm pretty happy overall.Honestly, I don't mind the standard BS that you get when you call for quotes. What really bothered me is that everyone else was trying to charge me over $400 for a windshield replacement.Thank you Lam and United Auto Glass. You guys will be my go-to from here on out.

  Ivan Nikolaev
2 years ago
Very professional, quick to respond, quick to schedule, fairly inexpensive, and a pleasure to work with. Used him to replaced windows on our work trucks as well as the windshield on my personal vehicle. Will definitely call again! Highly recommend.

  hung huynh
4 years ago
Super fast install. Got. Rear roll down window on a tundra broken. He came and did everything onsite had his own vacuum cleaner plugged into his truck. Everything was done in about 30 minutes. Got me back up and running quick.

  Debbie Herena
3 years ago
Lam is very professional and polite! So glad I came across his site! Very reasonable too! Thank you, Lam!Service: Auto windshield repairService: Auto windshield repair

  My Nguyen
3 years ago
Great place to bring your car for window replacement.