Service King Collision South San Jose
4.1 (102)
1985 Kyle Park Ct, San Jose, CA 95125
(408) 297-9030
crashchampions.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nicole Love
4 months ago
After reading other reviews with low ratings, I'd have to disagree and feel as if they deserve to be recongized for how this team handles their buisness and treat their customers.Shamush the GM and Marco's were perfect communicating with me. Their team went above and beyond as far as my experience goes. From their communication to the quality of the work they have put forth into my repairs and to delivering my car 2 days sooner than the original completion date. I couldn't be happier with the results!You'd be a fool to go anywhere else!
Columban Heo
5 months ago
Positives: car damage fixed with good quality results in an appropriate amount of time given the circumstances listed below.Negatives: Poor communication on two occasions. First, being informed by the store that my car was deemed totaled despite insurance informing me that it was not, which led to a delay in repairs. Second, being told the car would be ready to be picked up by a certain day when it was not leading to a wasted Uber ride. This place doesn't seem to prioritize service and does not provide timely updates.
Kerry Alex Vierra
2 months ago
Honestly, if I could leave zero stars, I would. Worst service I ve ever experienced in my life. Communication is horrible, I received my car after 30 days and it was still not fixed and I had to take it back. When you call no one answers I left nine messages and still never got a call back. I would never go back here again. I hope other people read reviews before going there.
Alexander Castillo
4 months ago
Terrible just terrible! For starters I ended up paying for one extra day of a rental and to top it off,they messed up my key fob ..I WOULD STAY THE FARTHEST AWAY FROM THEM AS POSSIBLE!
sertimins
a year ago
After getting an estimate after an accident, I felt he missed a lot of portion of the damage. I called if I can bring the car in to adjust the estimate. He say it s off the pictures. So I said if I can point out what he missed and take some pictures. He laughed and said what do you know about body damage. Then followed with you can take your car anywhere you like. Very upsetting and unfortunately as I had 2x great experience at SCLA location and I m sure this place also do quality work. Very upsetting experience!
Melissa Hernandez
2 years ago
Amazingly friendly staff, Eugene was a huge help and made the entire process easy. Everything was done quickly, and communication was on point. I was able to pick up my car same day as the service was completed. And my car came out looking great!Services: Painting, Body & TrimServices: Painting, Body & Trim
Mr. H
2 years ago
2 stars for doing a quick job and getting me back on the road. A couple months down the road I am finding I should have gone elsewhere. Long story short, a black bumper was available for my white car. They simply painted over the black bumper without stripping the paint first. Now my bumper has a slight yellow tint to it from the black underneath. The bottom part is the bumper shown in the picture, my original white painted fender is the part above. Looks terrible.
Cuti Doan
2 years ago
Bad experience. Had a guy estimate my car then he check and call me a liar. I was like what the hell I'm here just for a estimate because my insurance send me here . Very unprofessional he act as if he's a detective. I'm here for a estimate not for you to tell me a story. The fact that he didn't even give me his name, is already bad. Young middle eastern man. first office room on the right is his room.
Kik� Cruz
4 years ago
Very nice clean office clean location. Went there for a repair covered by an insurance claim. Manny was who was who took care of my car and helped with everything . Nice guy very professional and explained everything to me. Left there a happy patron. I will be recommending them to friends. Thanks Manny
V Vu
2 years ago
AAA sent me here for an estimate after a fender bender, even though I had another place in mind. After the estimate, Ahmed pushed me to start repairs, but I told him that I wanted to check out another option. Ahmed got really upset and rudely said out loud in the waiting room, "You want the cash-payout option, don't you?" How presumptuous and unprofessional! Who does that?
Francisco Lozano
2 years ago
Service Kung is very professional. They re prompt, orderly, updated me on the progress of the repair and arranged my rental care. They did everything accordingly. I highly recommend them!Services: Painting, Body & TrimServices: Painting, Body & Trim
Ms Sally R
a year ago
AAA Gold Star Yeah, Right! Service is terrible young kids working there with Major attitude. NONE OF THEM EXPLAIN ANYTHING!. RUDE TERRIBLE SERVICE. When you walk in you have to look for someone to help you and when someone is found they have terrible service
Ethyl J
a year ago
I was impressed with work that done on my car . I accident on 1030 my car was ready on11/2/2022. I a timely manner to attendy brother furneral in SacramentoServices: Painting, Auto glass repair, Body & TrimServices: Painting, Auto glass repair, Body & Trim
michael sandborn
4 years ago
Manny and his team, called the rental company for me, took care of my truck by repairing the damage, cleaned the truck, texted and called me the with updates on my truck and had it done on the day they promised.I would recommend Manny and Service King in San Jose to anyone that may be needing auto damage.Now I know why they call their shop Service King, it is because they are the King of auto repair, with a smile!Thank youA satisfied customerM Sandborn
Liu Taihui
4 years ago
The experience in this body shop is bad. I went there is because this is the one where my insurance told me to, however, it is really bad that I was told that I may need to pay the estimation fee. Much worse I can not get how much do I need to pay, so I make up my mind to leave this shop ASAP. I drave to another body shop nearby (less than 1 mile away) with good service and resonable price. If any one else want to know the details, you can write to me.
Matt Oates
9 years ago
Owner is friendly, professional, personable, and genuinely enjoys his work. Gave me updates through every step of the way, and my car was finished right on time and looked great.What more could you ask for?
Danny Traveling
4 years ago
Friendly, Okay customer service but No PROFESSIONALS ON BODY WORK.Bad bad and bad they wanted to fix my vehicle's Dent with some paste, make a hole and repair etc. They mentioned that its impossible to fix aluminum dets... NOT TRUE I found an expert they fixed not a problem impossible ahh???? Almost let them ruin my car they don't care or know what they're doing...
Cao Tri Le
5 years ago
I hope it has a zero star but unlucky it does not. The girl who pick my phone call was very rude. She just want I bring the car in to repair their without my idea about the estimate. I think that I just like a robot that has to follow their direction. She was talking like laught at me.
Paul Gleason
3 years ago
Performed the body repairs sooner than estimated. Very friendly and courteous service. I would highly recommend Service King for anyone needing paint or body work.Services: Painting, Body & TrimServices: Painting, Body & Trim
Delia Sanchez
3 years ago
Service King did amazing job on my Jeep Cherokee looks fantastic . I will tell my friends and family about Service King professional service.Services: Painting, Body & TrimServices: Painting, Body & Trim
evelyn chu
4 years ago
Very nice fellows here, prompt and professional, smooth process from beginning to end. Text you every morning for progress. Oh, nice tasty coffee too in the waiting area.
Jodi
4 years ago
Service king collision shop was a great experience. They were professional timely and friendly. Eddie Cardenas was a wonderful rep. Tkx for everything
Phan Giao
2 years ago
We agreed to order part first before bring the car for repair, after 2 weeks waiting, they said they dont know with no responsible reply, never come back again...
Rahul K. Razdan
4 years ago
Did a great job repairing the damage, but their text messages did not sync with the actual status of the car. When I called the gentleman who was assigned to me, he never called me back.
Casey Wilson
4 years ago
Worked on my Tesla's trunk, then the trunk jammed and stopped opening, now they don't work on Tesla vehicles and won't fix the trunk. They were friendly, but not very responsive.
Marcia Chavez
a year ago
Great service and timing to get my vehicle fixed.Services: Painting, Body & TrimServices: Painting, Body & Trim
Natalia Cruz
3 years ago
Very professional place keep you well informed of the procedure of the car and give a final accomplish job very well doneService: Body & TrimService: Body & Trim
Tiffany Kilpatrick-Winter
a year ago
It's easy to give 5 stars when a shop fixes issues promptly
Manuel Javi
a year ago
i forgot his name but he was the dude that had a broken arm and he was cery friendly and was able to get everything done fast
Richard & Mary Kerslake
3 years ago
Excellent service. Work was carried out to a high quality level. Recommended.Service: Body & TrimService: Body & Trim