Quality Car Care, Oil & Smog #7

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lindsay Dabalos
3 months ago
Another great visit at Quality Tune Up!I Had my front wheel bearings and belts replaced today. The owner Jim is always so friendly and honest. Pricing is fair and Luis and Le offered me and my Subaru Outback Great service! I now live in Oakland and come back to San Jose to see them for all my care repairs. Thank you team!

  Patrick Carr
3 weeks ago
Super nice guys here, this is my go to spot for years.

  Super Baellis
a year ago
Took my car for an oil change, and it took 'em 45 minutes to do it. I liked their honesty, this place is legit. It is worth money and the time.

  Jb Papas
4 years ago
I've been coming here for several years for my car check up. The techs and owner are friendly and very helpful. Well managed and organized with excellent customer service. Highly recommended. This is my first smog check and they did a awesome job. Shout out to the manager Jim

  Jeffery Nelson
a year ago
I have an older truck that requires the spout plug to be removed in order to check the timing, the tech could Not find it, so he failed my test! He charged me 129.95. I went home, googled it, found it in 15 seconds! What a rip off! Don't waste your time here!

  Jim Wiley
7 years ago
The absolute worst experience I have ever had in my 40 years of driving a car. We bring a car in because it is stalling at intersections. I ask for a tune up. He says no we should do a diagnostic. I leave the car there. Remember it ran fine...it just stalled at intersections. It made no noise. I get a call three hours later and he says..."you need a new motor". I drive back and the hood is up. Evidently their way of doing a diagnostic is not electronic. It is lifting the valve cover off. So I get there and I ask why is the valve cover off? The guy says look at the sludge, your motor is gone. The guy gets insulted. I tell him to put the valve cover back on and we are going somewhere else. I pay the guy for "the diagnostic" and go to the car. I start it up and it sounds like a lawn mower...it is knocking and pinging so hard I can barely drive home. The motor is now ruined. I believe this is their game....they tell people they need a new motor and when you get their they have it ripped apart. The timing is off, it is pinging and knocking like its a model T. I am so pissed!!!!! WHATEVER YOU DO DO NOT GO THERE!

  Sixto Romero
5 years ago
Stubborn and horrible customer service by the owner.I had my oil change there. Shortly after my car sounded very loud.I went back to get it checked and the gentlemen said everything looked good (this was when I figured it was a mechanical issue).After a few weeks of getting other opinions everyone said it looked good.I then discovered it may be the oil (my car takes synthetic).Assuming they put the wrong oil I went back. I went back to see if they can change the oil again and the owner argued with me.He kept arguing that I can't prove it is the wrong oil because I am not a chemist.He finally agreed to change my oil, but forced me to watch them change it. He had the nerve to explain to me step by step what they were doing (I guess in his eyes people don't have common sense). After finally changing the oil he told me not to come back.After a few miles my car sounded great again.

  Noe Perez
4 years ago
Owner is nice to you when he thinks he can take advantage of you. Got an oil change for full synthetic BMW E46, they lied about changing out my cabin and oil filters cause I redid it myself and the filters were not changed and using very cheap oil that burns after about 4k miles. Do not do business with these thieves.

  Jose Enecial
4 years ago
I've been coming here for several years to smog my cars. The techs and owner are friendly and very helpful. Well managed and organized with excellent customer service. Highly recommended.

  Klara Bess
5 months ago
Love them. Great, professional, reliable

  B T
6 years ago
Very bad customer services. Broke my oil dipstick without notifying me or replacing it. Falsified damages and quoted insane price to fix them. I went to another place to fix problems that they caused to my car and found out my car didn t have those issues that they claimed. Unbelievable! I will never come back. Don t come here if you don t want to waste your time and money.

  Kim Katen
10 months ago
They were very quick, and very helpful. Even let me se the internet coupon.

  Stephanie Munoz
7 years ago
DO NOT COME HERE!!!!!!!Went for an oil change fast forward 3 weeks later my car engine messes up took it to a mechanic turns out they never changed my oil now I have to pay more money in order to have my car fixed!!!Thanks for nothing what a waste!

  Gloria Moreno
6 years ago
I needed a oil change asap and this was my 5 place that day. They changed my oil and I was on my way in less that an hour! Great service!!

  khalid rayhan
7 years ago
Luis and jim always take care about me. They are so friendly and nice person. I prefer everyone to come here .....

  NICK GROTE
2 years ago
Came in to get a smog check and the guy turned me away. No cars were in the Bay. Not mad but I m spending my money somewhere elseService: Smog certificationService: Smog certification

  prabin thapa
a year ago
Easy fast service. Was in and out within 30mins

  Zandra Cowan
4 years ago
The guys here are great! Super knowledgeable and always easy going.

  Andres Lopez
a year ago
They were open even in the rain on Sunday.

  Tom LaBasco
6 years ago
Honest and straight forward. Diagnosed and repaired my truck in 5 hours.

  Sarah M
4 years ago
They're awesome. They're quick and very nice...

  Christine Munoz
4 years ago
They r busy but let u kno what's wrong at a good time.

  Nancy Linford Gallo
3 years ago
Super fast oil change. I was in and out in 30 minutes.

  Alfredo Zaragosa
3 years ago
Went for smog test. Fast and friendly service.

  Michael Lamb
7 years ago
They do a good job smogging my car.

  Zachary
7 years ago
Very good. They fix cadillac.

  Veronica Moreno
10 months ago
Awesome

  George Ramsey
3 years ago
Always trying to upsale u something u don't need

  Huy Tran
5 years ago
Very bad services and no responsibility.Money first

  Huy Nguyen
9 months ago
They are unprofessional