Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Meyer
a year ago
Great store with great employees. Every time I ve been in there I ve been able to get the part I was looking for and if not, it was ordered and available in a reasonable time and I received a call letting me know.The tool and part availability/quality and the customer service here is way above other automotive stores in the area.
Elizaveta Berdennikova
4 months ago
Incompetent group of guys in California office, they simply collect and keep your money without any kind of responsibility
Tommy Slaight
a year ago
Ordered 3inch exhaust pipe came in perfect condition Excellent $$$$ . I have a long time friend that works there great service. Allen ive known 30+ years. knowledge in parts is his Gig
Guilavogui Marie Bernadette
a year ago
Every single time I've been here, the men (yes, almost all of them) have served me reluctantly, with what I can only describe as scowls on their faces. They don't seem to care about how they're perceived by customers and don't seem to like their jobs. Any time a family member or friend needs an auto part I will go out of my way to tell them to avoid this location unless they want to deal with irritable, mean staff. Not sorry about what I've said here as it is an accurate account of what the store experience is like (even when compared with others I've known to come to this store). I don't know why you guys insist on having a bad time, but get it together NAPA because you're embarrassing yourself here.
Manuel Arellano
2 years ago
Rude employee,did not even know I called napa he answered with no greet, called to ask for a simple part in stock and got the most mediocre help from any auto store. He clearly did not want to help. Is it a common method their corporate teaches their employees?
Alexander Hughes
2 years ago
So much better than AutoZone. AutoZone ordered a part and said pick up in 6 hours, Day and half later nothing. Napa actually had it in stock and was 15 dollars cheaper. Wont waste time going anywhere else.
john madden
2 months ago
Best prices for automotive needs
william E Vance Jr
a year ago
Friendly knowledgeable help if they don't have the parts you need they can order it quickly
Monica Frazier
11 months ago
knowledge, professional service, the parts needed on hand . different owner
Jesus Nicolau (Jay)
a year ago
If there's a zero I'll give this store a negative zero . Awful service .
Ed P?
2 years ago
Great store always has what i need or can get it quick
Joe
3 years ago
Great service and parts This is the Winchester Auto parts store new ownership Napa Auto Parts
Louie hernandez
a year ago
Great service and workers are Knowledgeable
Dave McGary
6 years ago
Either the address is wrong or is now Winchester.
Roberto Ramirez
2 years ago
good servicebuen servicio