Carquest Auto Parts

4.6 (68)

  400 E Trimble Rd, San Jose, CA 95131
  (408) 955-0990
  carquest.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah S
7 months ago
Don't ever go to this location, especially if Junior, their manager, is working. He has a hatred towards specific people, is very rude and won't follow through. This company as a whole is terrible and they don't represent themselves in a positive way to where I would spend money there. It's really sad the kind of place they are. I could go on about how bad this place is but don't have enough to space to write.

  Joseph Sickler
3 months ago
Needed a pcv valve for my 2021 charger. This place had it when none of the other stores did.

  Chris Van Tran
2 years ago
I've had a good experience with this location. Alex has helped me twice on two different occasions and he didn't disappoint. The part was a exact fit for the car and he always able to get it quickly if it wasn't in stock. The prices were fair and Alex was helpful I helping me get a find a affordable price. Great job you guys, signing up for the rewards does help of you fix cars often. The coupons do add up quickly if you are okay with using online accounts.

  Christine Neyer
5 years ago
I highly recommend this store. I came in for a battery replacement because i forgot to turn off the lights and it died. After I jump stared my car I drove to this store for a battery replacement. The manager at this store used a device to test the health of my battery. He showed me all the readings and explained to me that my battery is still in good working health and there s no need to spend close to $200 replacing it. I really really appreciate the honesty and friendliness and professionalism of this nice gentleman. I tried to offer him a tip for his time and effort to help me save money but he refused. If I need any auto parts I will definitely come back to this store. Highly highly recommended!

  Daniel Orejuela
11 months ago
As of this review they do not take QR codes. No scanner. Guy I called before going was nice.

  Lindsey
5 years ago
Great experience! The salesman was very friendly and helpful. He tested a starter for me and sold me a new one. I felt very confident in his expertise. You get much better service here than from their competitors. Will shop again!

  Adrian Alejandro
5 years ago
Great place for automotive and truck parts with helpful and friendly service. It's mostly a wholesale parts supplier, not a full blown retail customer store but even so the staff gives you all the attention you need. Aaron, the GM was my introduction here and he went out of his way to help me figure out what I needed and the best way to take advantage of discounts, lower priced alternatives and made sure that I was in the rewards program as well. Highly recommend.

  Zheng Zheng
3 years ago
They offer in-store pickup, I ordered a car battery online and they are not offering installation for covid-19 concern.Then I replaced battery myself and returned the used one to redeem deposit. The battery was already charged and looks in good state.

  Jon Yang
7 years ago
Aaron's a guy that knows the material science behind what he does and is also just a great dude. I went in knowing nothing about my dead battery that suddenly decided to come back to life AFTER Aaron already pushed a new battery out from the back. Instead of getting annoyed, he offered to test it for me. The test said to fully charge it then test again, so he offered to charge it for me and then test it again. Conclusion was it's a good battery and that I can keep using it. He didn't even ask for any labor fees.I'm definitely coming here to buy any of my future car parts.

  Anil Kumar Akm
a year ago
Struggling to get a battery replacenent urgently on a Sunday... Checked around with all major repair centers.. None were helpfullMr. Collin at carquest immediately got my battery checked, replaced... N im done with replacement in less than 20minutesGreat customer service by Mr. CollinThanks n kudos

  Eric Snyder
a year ago
Pretty good shop, right next to distribution center. Had what I was looking for... UV dye kit for oil fluid leak.

  captin Tiki
3 years ago
Car quest had a my Delco alternater in a couple hours at a reasonable price when others only carried other brand named altermaters that weren't compatible for a diesel truck. Good customer service

  victor marquez
3 years ago
Bought parts nobody had for my s10 Sway bar and they broke Had a conversation with a worker he explained mannager aaron Was understanding didnt have time Up untill my fuel puml needed replacing Again they Were able to get me a pump that would take napa 5 days In one day They even went ahead and gave me store credit after seeing the parts and pictures of it breaking Awsome People better prices V.I.P service chris is The best And very respectful guy

  Hajime Yamamoto
5 years ago
I very recommend this store. A staff found my car's trunk light bulb very quickly. I believe that I will come back, if I will need some other parts in future!

  Trace McCormack
6 years ago
Went here to purchase tools I needed to replace the wheel bearings on my car. Walked right past it. Its in a large white building that looks like a giant warehouse. The entrance is a plain glass door with white walls on either side and a small white sign above the door that blends in with the white walls of the building. Inside is tiny and cramped. Tool selection is very limited. Only saw a single employee there who was friendly and tried to help but said they were sold out of most of what I needed. Not impressed, went somewhere else.

  Xiaotong Li
3 years ago
Great place for parts with good prices.The inside store is not retail friendly, very messy and lazy staff

  Joe Healey
a year ago
Man I forgot this place existed they have some stuff I needed in this was only store

  Brett C
2 years ago
Their website advertised that I can order online and pick up in the store. Their website as well as Google shows they re open until 7:00pm, so I got there around 5:00pm and they were closed. I tried calling the store and kept getting hung up on.

  Simon Chan
4 years ago
Pickup some 15a fuse for a car

  Safety Mike
a year ago
More items one did not know they needed, on display. Knowledgeable and assistance ready.

  David
6 years ago
I walked into this place not knowing what you could get here and wow this place is so small, but has a GREAT AMOUNT! Wish there was bigger signs. The customer service was very friendly and asked if I need help right away.

  Rick Carini
4 years ago
Difficult to find. Waze was incorrect, Google maps was better. It's in an industrial warehouse shipping complex. Other than that, it's fine.

  ZCTRL
8 years ago
Excellent service and awesomely friendly, approachable staff! What I needed was there and decently priced!

  Maria Olague
6 years ago
I like this place because you can find original peices

  Brett George
5 years ago
Chris was super helpful. Helped me find the right battery replacement and get jumper cables.

  Don Cummins
4 years ago
Hidden gem. Extra 15% off your purchase if made online and choose store pickup.

  roboZ starrr
3 years ago
Another hidden jem, getting OEM parts at a fraction what the dealer would charge ... & it's in stock... imagine that!

  Lupe _-
3 years ago
Chris was knowledgeable and very helpful. Great customer service.

  Jonathan Jones
6 years ago
Neat but small store. The guy at the front desk was cool.

  The Honourable Gentleman
9 years ago
Decent people with fairly good priced items and quite helpful

  Opening Hours

Monday 7:30 AM-7 PM
Tuesday 7:30 AM-7 PM
Wednesday 7:30 AM-7 PM
Thursday 7:30 AM-7 PM
Friday 7:30 AM-7 PM
Saturday 7:30 AM-7 PM
Sunday 9 AM-6 PM

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