CarBahn Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Occhialini
3 months ago
I recently had a number of services performed by Carbahn and couldn t be more pleased by the work. It included new wheels and tires, several suspension components, and their new titanium exhaust. The service was great, their BMW parts top notch, and the professionalism of the entire staff really made an impression. Needless to say, I ll be back.

  Alex Gogolitsyn
a year ago
They installed pure500 turbo on my bmw f30 335i. They were professional, very knowledgeable and did a great job. Even found other things that were out of order. My car is running great, thank you for your service. Definitely will be back.

  Joseph Resto
3 months ago
CarBahnI called the only Carbahn dealer here in Arizona, Arrowhead BMW .. I talk to the hired service adviser who takes care of the Carbahn quotes . He quoted me over the phone 8 hrs to do the stage 2 package on my G82. Not even 24 hours later they called me to tell me there boss wants to charge me more . Now they want 12 hours of labor . Also charge tax on the warranty, tune and dme unlock which are not tangible items .I called my old dealer in Ct to compare the quote, they only want 6 hours in labor to do the stage 2 and no sales tax on the non tangible items .Also talk to another dealer and California and same result, just to confirm .You guys really need to monitor your dealersThey should have guidelines to follow this way they are charging twice as much in labor hours as your other shops.They are taking advantage of car enthusiasts such as myself . Not a good luck for you guys at all .

  Gf17
a month ago
They did my m8 competition grab coupe with there full stage 3 kit it s awesome there s a reason it s warrantied for 40k miles great company and great quality

  felipe abad
8 months ago
Unfortunately I had a bad experience. I bought the stag2 packet g80 m3 2023 $7400,00..in which they install the software, air filter and Heather exchange.. My car was in the shop for approximately 3 weeks.. I picked up the car in the best of expectations, but nothing changed.. electronic injection accusing the downpipe.. I measured the time in the 1/4 mile and it showed exactly the same time as Stock.. I had to take the car back to the shop, they told me that the software was not updated for the downpipe.. I said that's fine and let them update. Again, in the best of expectations, I measured the 1/4 car and it kept the same time as Stock in the 1/4. the car's display with the power, then he managed to do something using YouTube to show that the car had a power that actually wasn't real, I didn't hire the company to develop a system, I hired it for a service that supposedly already there is tired of taking the car several times and spending money on displacement and time, I requested the withdrawal of the product and my money back.. Chris the sales manager, treating me as if he were doing me a favor by making this return, offered me the return of the software and warranty $3000,00 but what about the parts that were part of the package that were bought without the need?? In summary, they made me keep the parts that were part of the stag 2 package and they only gave me a refund for the software and warranty absurd I was OBLIGATED to pay 4000 for an outdated unlocking of the central that no tuner uses and a part that was not asked by any other tuner or shop to do stag 2..very dissatisfied with the service provided by the store I do not recommend it and would like a response from a superior because there is no manager who treats the customer after a poorly done and incomplete service. I hope that the person in charge of the company will have access to this complaint and review my case to avoid future problems

  Michael Pack
4 months ago
Steve Dinan is back with Mercedes, Audi and BMW performance tuning software and parts. Both of my BMWs and Mercedes have his magic go fast performance tuning and parts. Thanks Steve!

  Saaman Entezarmahdi
9 months ago
I just called CarBahn to get a quote on a 60k service on a (new to me) 2018 740i and was helped by David. He actually looked up the service history on the car and explained that the car has already had all service items complete for the 60k service. I have not experienced this level of care from a business without paying them in a long time - and will definitely be going to CarBahn for all future service/maintenance needs. Truly a customer focused business and can't thank David enough for also explaining the AC system to me. See you guys in 5,000 miles for an oil change!

  George Fox
3 months ago
CarBahn s amazing. From support keeping you in the know and the work that has done it s professionalism at the highest level.

  Garry
a year ago
Carbahn performed an oil change service on my BMW F30. Everyone was very friendly in the shop. The service was timely and affordable. You can be assured that the team provides the best quality of service for your vehicle.Service: Oil changeService: Oil change

  Richard Rowley
a year ago
Amazing company. I had a tune for my 2017 M240i, and am soon going to get one for my 2022 M240i. Their tunes are smooth and reliable and make great power. Always had a good experience with them.

  Will Robertson
3 years ago
Steve Dinan, Chris MacNaughton, and their crew are the best of the best at what they do. I have a 2019 BMW M2 Competition and they have given it so much love. They have helped me transform it from a stock M car to a track ready rocket, keeping me safe while tantalizing all of my senses and emotions. My car sounds and feels so much better now and most importantly goes so much faster. Incredible response and service, Chris is the best to work with. No problem they can't solve! Can't say enough good things about this shop and team. Highly recommended for all services they offer, including regular maintenance.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Oil change

  Eugen Panganiban
7 years ago
Scott is very knowledgeable and technical. I appreciate the fact he breaks down the issue and the plan for the resolution. Kathy works in the front office is happy to cater to all your needs. Overall I am very please with the work. Clean shop, great team. I will be coming back soon to complete the much needed work on my E70.

  993mike
5 years ago
I've been a customer of Steve Dinan's shop for many years, and the quality of service is always outstanding. Their expertise, especially related to BMW M cars, is a huge value. I always recommend them.

  Robert G. Pearse
6 years ago
Better and less expensive than the dealership. The Dinan legacy speaks for itself in terms of the high quality of work that Steve Dinan demands of his team. The shop is a very nice and enjoyable place to be. The team there treats customers like we are important. Far better than I am treated at any dealer auto shop. They moved in Feb 2017 to new location which is a bit further away, but it is worth the drive for me.

  kirk rasmussen
a year ago
I took my BMW M4 Convertible to Carbahn for some upgrades which included the following.Cold Air IntakeKeyed Crank HubStage 2 Pure turbo sStage 3 SoftwareCSF Top Mount Charge Air CoolerCSF Front Mount Heat ExchangerBMW M4 EDC Coil Over SuspensionThe only thing left are the sway bars and tires (when needed)I want to personally acknowledge the mechanics who worked on my car! And a big shout out to Chris, with his knowledge. He was instrumental building this car. Carbahn team made this car come alive, and is a thrill to drive.Thank you Carbahn!!!

  Adeel Ahmed
5 years ago
I've had a really good experience at Carbahn thus far. They are probably the best dealer alternative. Yes their pricing might be slightly higher than other independent shops but they are definitely less than dealer cost plus you get the same parts warranty that you would get from the dealer. And the best bit is Steve Dinan is around there too and is able to provide any expert opinions you need on any projects you maybe working on.

  Gursimran Singh
2 years ago
I have an AMG C63-S that's been tuned and serviced from Carbahn. The shop is amazing, the staff and mechanics are rockstars. I originally came to Carbahn just for a tune, which kept my car feeling as smooth as stock while also bringing out the performance it's always had from underneath. Then when I had some mods done from another shop that didn't go well, Carbahn took me in at the drop of a dime and got my car sorted. The prices they charged weren't the cheapest, but I left with my car feeling confident again and haven't had any issues since. The best thing you pay for at Carbahn is Peace of Mind, and there's nothing more valuable than that.Services: Electrical repair, Exhaust, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair

  Dan Raymond
2 years ago
I had 2 vehicles fitted with a stage 1 CarBahn Tune and one of them fitted with high performance suspension parts. The tune took my 2020 BMW X7 M50i to 692 Horsepower and 702 pounds of torque with no top end governor. It is now an animal. 0-60 in under 4 seconds with a heavy vehicle is amazing. I am at mid 3 seconds in my family vehicle now (the X7). In my other car, the 2020 M8 Competition Convertible, the Stage 1 tune took me to 783 Horsepower and 754 pounds of torque. Mid 2 seconds 0-60, and no top end governor. Suspension parts make the car stick to the road like glue. No oversteer and incredible plant off the line. I had Steve Dinan tunes in my 2014 M6 and 2012 650i before he created the CarBahn Company. This guy is a genius. Even though you can feel the power and hear the difference in exhaust, with these tunes the driving is normal until you hit down on the gas. 783 horses is totally controllable and easy to drive around town. Then hit the M1 or M2 button and the beast is unleashed. I know he does Benz now too. If you have ever considered a tune, this is the one. The best, bar none.

  Zim Nezaj
3 months ago
Great product with smooth, robust power delivery!

  David Schultz
7 years ago
Awesome experience, Scott was marvelous. Kathy was friendly and accommodating. All of my expectations were exceeded. I tell every BMW owner about all my superlative experiences with all my BMWs at Dinan Campbell.

  Mike Banic
7 years ago
It is great to have your BMW serviced at a place where you can speak to the technician and are treated like a friend. Plus, BMW honors the warranty on work by Dinan! Scott is great to work with and the technicians are super approachable.

  Greg
6 years ago
OVERLAPS HOURS & STACKS INSPECTION FEESThe Summary..... I was looking for a repair shop that has lots of experience with BMW performance cars, better pricing than the dealership, and honest when it comes to labor and replacement parts. When I came to Carbahn Autoworks I thought this was the spot - the shop is very clean and owned by Dinan. What I came to find out was they only hit 1 out of the 3 qualities I was looking for, and that was they were experienced in BMW performance cars. It's strange because they claim to be 10-20% less than a dealer.The Beginning..... I brought my car (2011 BMW 550xi) to Carbahn Autoworks because there was a problem with my right axle (clicking sound when turning), my check engine light just came on, I also noticed a little bit of black smoke from the exhaust, and some coolant residue on the coolant turbo lines. Mike (I'll get into him a little later) said that I will be charged $199 to inspect axle, coolant lines, and black smoke then I would be charged another $180 for check engine light. I thought both of those kind of all go together, and why would they not have a simple flat fee to see what's wrong with the car? Mike then said the fees are added into the work if the repairs get done to the vehicle, so I agreed to have them look at my vehicle.The Quote...... I received a quote within 48 hours and saw a bill of $12,552 (um red flag?) so as a person that hasn't won the lottery (yet) I decided to take a look at the labor charges and parts. After my research I found the parts where pretty close to standard (about a 5% difference in price), but the labor fees were so ludicrous ($6,579) that I reached out to other BMW repair shops for quotes, and the BMW dealership. What I found is that Carbuhn is overlapping their labor fees as if each part is installed individually. I had quotes from 2 repair shops and the dealer one was $2,124 in labor fees, the other was $2,985, and the dealership was $3,850.The Phone Call..... I made the phone call to figure out what the hell is going on because this doesn't look right. I brought up the overlapping hours and Mike said their computers can't adjust the hours on the quote (so you're telling me a company that builds $35,000 engines and upgrades ECU performance doesn't have a CRM that modifies overlapping hours? Are you f--king high?) I then asked about only fixing the parts that needed to be fixed - I had two bad injectors, two coolant hoses leaking, but they wanted to all eight injectors and coolant hose's. I asked him that I don't want to pay for all eight of everything I just want the repairs on the parts that need to be fixed. Mike told me they don't work that way and he cannot change the quote, I thought that was ridiculous said I'm picking up my car tomorrow.The Pickup..... I go to get my car and explain to Mike that this doesn't seem right that I'm paying $380 to inspect my car and then be over priced for labor work. I also discussed that I shouldn't have to pay for parts they want to fix - I should only pay for the parts that need to be fixed. He then said (while he was next to someone else of course) that he couldn't edit my quote he needs to make me a new quote. Is this a joke??? Why would he tell me on the phone that he can't edit the quote, will only replace all parts not bad part, and can't adjust overlapping fees, but then say when I'm there with someone else next to him that he can make a new quote? Is this real?? I'm I Will Smith in the movie iRobot and have to ask that dead guy's hologram the right questions in order to solve my mystery? I know we are in Silicon Valley and the way Mike responds to you might make you think he could truly be an Android, but seriously....?My Thoughts.... Thanks for the $380 diet coke, licorice, and getting to talk to an Android (Mike) for the first time, but if I want to get entrapped and price gouged I'll leave that up to the government and Oil Companies. I wouldn't trust these reviews on Yelp - I bet most of them are just friends of the people who work there.

  Craig
5 years ago
Avoid this place. Used to be dinan, but sold everything except service. Owner told me business was ruff.Last time I went there service writer tells me they have to see what the problem was and would have to charge the hourly rate for diagnoses, but not over an hour.Wow, looking at my car while the mechanic was looking at it, he was only near the car about 15 minutes. When an hour went by I asked the SW what's up with my car. How bout that, it took exactly one hour. Howbout that?Funny though, SW tells me the problem is common and the mech knew what the problem was when he lifted the trunk lid and the lights in the trunk flickered. (Guess they needed my money more than I did.) I have the distinct impression carbahn, dinan or whatever you call them, ripped me off.OK, how much to fix a simple wire????$1,600.00.I will never return and suggest you find someplace else to get your car repaired.

  Richard Howe
4 years ago
I ve spent the last year working with Steve s team to modify my M5, outstanding improvements, great attention to detail and engineering. A top notch experience, I highly recommend the Carbahn team for your needs.

  Rich
7 years ago
I usually take my BMW to Dinan since I purchased it about 10 years ago. I have had a bad experience with a BMW dealership which will now only have my recall service. I now have even more trust and respect for Dinan.

  Pikka GTR
4 years ago
Very good communication and serviceI'm picky and they more than satisfied my installation needs for my M3Thanks and will use your services againDon't hesitate to call them up , Chris is the MAN

  Fizbyn
a year ago
Had a problem with coolant cap and they helped me without charging me it was it too 2 seconds but other places might of tried to charge me for something so simple

  Chez Vill
4 years ago
Very knowledgeable folks and fair prices. Chris (service manager) will take care of you in an honest and straightforward way you will not find anywhere else. I would highly recommend.

  John Trollman
7 months ago
Best repair service in the South Bay for BMW and VW

  Craig Wince
7 years ago
Expert service as always!Professional and polite customer service,timely work,pure expertise.Would recommend to all BMW car owners for ANY after market or after warranty car work.5 star rating for sure!