Autoglass Masters
4.7 (118)
3710 Charter Park Dr, San Jose, CA 95136
(408) 267-5355
autoglassmastersca.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jose Madero
2 weeks ago
Need to replace a cracked windshield on my wife's car. Gave a call for a quote and set up an appointment right away I was able to get one for the next day, price was great. Fast and easy, just went to drop off the car and picked it up a few hours later, I will definitely come back if needed hopefully I don't have to. Definitely recommend coming in
jongock oh
3 months ago
I had an appointment with him by over the phone. He was very gentle and kind response for me. He also called me for re-confirmation. I think he is very skillful and good customer services. I really strong recommend when you have some car window problems.
Rich Chen
a year ago
Bill takes pride in his work. He did a great job. He is very honest. He's been doing this for many years. Very reasonable price. I would definitely take my car back to him again. He builds his clients through word of mouth because his work is great. He replaced the windshield in one of my cars and repaired a rock chip in another.Services: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement
Vincent Tang
a month ago
3/8/2024. Efficient and responsive. At the same location for over 30 years.
Ilam Mougy
7 months ago
Now I am wishing for my next glass to break so I can meet Bill and use his service!Incredible, honest and pleasant to deal with.Can t say enough good things about this service and Bill. Close your eyes and trust the shop.Thank you for your awesome skills and honesty.
Robin Doran
6 months ago
Fast, friendly, and well-priced service. I was very happy with the service and they made it easy for me to wait while the work was being done - they had WIFI so I could work and they got the job done fast. I highly recommend Autoglass Masters and to support an independent business.Service: Glass installationService: Glass installation
Scott Little
a month ago
They truly are the masters. Had a great experience in every way. Would highly recommend. This is the place.
Keith Gregory
5 months ago
Was able to schedule an appointment in a short time. They had it done on time in 4hrs. Did a great job as far as I can tell.
Daniel Beal
8 months ago
I got an estimate in 5 minutes. Affordable and fair pricing. I dropped off my car and it was fixed before lunch. If you need auto glass fixed, Bill is the guy you want.
Randolph Parker
3 months ago
Made a stupid comment when he gave me my car back. Liked the guy up until that point. Next time keep your jokes to yourself funny man
Evgeniy Gabrilovich
a year ago
I had a small crack in my window. I called a nearby car wash that was recommended to me, but talking to them it became apparent that's not their core expertise, so I decided to look for a professional.Autoglass Masters had consistently great reviews on Google and many other review services, and I'm very happy I've chosen Bill's shop. Interestingly, Bill didn't promise a specific amount of time the repair will take, as he said he prefers not to rush the job and do it properly. He said it will likely be between 30-60 minutes, but at the end of took about 25. The repair is now hardly visible. And the funny part is that the cost of a professional repair was a bit lower than what a car wash quoted me :)
Connie Maddox
10 months ago
Update:I thought I was saving money buying parts on Amazon but the parts didn t hold up for long enough. After less than a year I had to replace it.This time we got parts from the dealership.I m so happy to have a properly working window again.Bill felt bad about the situation and charged me very little for labor.What a wonderful business! Bill took really good care of me.The motor on my driver s window burned out and the switch was bad.Encouraged me to shop around and get a good price on parts, which I did.Lovely people. Fair price.Service: Auto side window replacement
Jonathan Pham
a year ago
Bill and Autoglass Masters are absolutely deserving of their reviews/ratings everyone has given them. They are VERY legit. I've taken the time to write this review which I wouldn't do even with great service to make sure that everybody and everyone knows who to go if you need excellent customer service and help. They were able to fix the chip on my windshield before a long road trip to Santa Barbara we were taking. They were able to repair and replace my Camry's front windshield after it cracked. Even cheaper than the deductible I would have paid through my car insurance. Trust me, give Bill a call, setup an appointment(and actually show up please ), and get ready for all the assistance you'll need. You won't regret it.- JonServices: Auto windshield repair, Glass installation
William Merrill
a year ago
If you want your glass done right by a master craftsman and done right the first time, this is the place to go. Bill knows his stuff with over 40 plus years in the business. Great service and great prices. If you are looking to have your automotive glass fixed, look no further.Service: Auto side window replacementService: Auto side window replacement
Jay Im
a year ago
I chose this place based the good reviews on Google and its proximity to where I live. My vehicle needed a special windshield glass (auto rain sensing), which needed to be special ordered. Bill gave me a call and explained he's waiting for the part so I knew what's going on after the initial call. The appointment setup and the actual job went very smooth. I'd choose this place again.Service: Auto windshield replacement
Joel Northrup
2 years ago
Bill was fantastic from initial call, welcoming and friendly when arrived and exceeded my expectations for completing the installation quickly. Friendly staff as well. Very honest and great prices. Less than half from Safelite quote and would rather support our locally owned shops. I'll be bringing my other vehicle in soon.Definitely recommend!!!
Anna Pyzyna
2 years ago
Bill the owner and Mark who works with Bill r such a amazing team. No matter what they r always there to help you calm you down and let you know they will treat your vehicle the same loving care the way u would want your vehicle taken care of. Bills prices r also amazing and he works hand in hand with insurance companies and takes away the stress of that. You don't see that much anymore in this time and age Bil and Mark will actually pick u up the phone to schedule, see if the glass is available (Glass shortage like most people r going through). With everything going on Since as we all know lif is stressful not having a vehicle and also coming in contact with other people but Bill and Mark make u feel relaxed, family, great friend, and safe. As far as the amazing work they do I will tell you what they do is first class. I have seen Bill and Mark install windows and I will tell they r amazing. I do not work for them I am a long time customer and had some bad luck with broken glass. But I find myself every time I show off what amazing work they do. But the best part is by the time I leave Auto Glass masters I'm laughing and feel safe back on the road again. Thank you,Bill and MarkHappy 2022.
Dave Chun
a year ago
So.. I drove up to San Francisco for a work dinner, even parked in a lot. My car still got broken into :( The next morning I was hunting for a repair shop and I found Autoglass Masters. Due to supply chain issues on German auto parts, he was transparent sourcing my window might take time. Bill was an absolute delight and professional to work with! He clearly explained the process and timelines and delivered even earlier than he said. Autoglass Masters is absolutely deserving of their stellar reviews on Google and Yelp. Upon inspecting my car, he noticed a chip on my windshield, he brought it to my attention and fixed it super quick. He mentioned insurance would probably take care of it, and he was right!Trust me, give Bill a call, he will do everything he can to help you!!Service: Auto side window replacement
Grace
2 years ago
Bill is honest, kind and respectful person. If you meet her m one time, you won't forget him. He fixed my car glass with a great price, so fast and clean. He deserves 5 star service, thanks!
Melissa W
7 years ago
Best price I found to fix my passenger vent glass. Super fast, nice job, cleaned off my tape residue, and even vacuumed my carpets! Bill kept chatting with me the whole time and was super welcoming and friendly. Didn't talk to the other staff much, but they were professional when I did! I will definitely be recommending this place and returning (hopefully I won't get another busted window tho!)
Phil Chen
2 years ago
The owner was able to order the part much faster than the dealer could at a reasonable price. He paid attention to details and even cleaned up the shattered glass within my car. Great experience overall!Service: Auto side window replacementService: Auto side window replacement
Jennifer Lopez
2 years ago
I cannot rave enough about how spectacular my service was with Bill. From the very beguinning of my car winshield experience I was having the worst of luck with other places, I decided to give Bill's shop a try instead and he took care of everything for me. I truly appreciate the amount of thought and care he puts into his business and taking care of his customers. My car was done withhin hours and Bill went out of his way to make sure other details regarding my car maitence were expalined to me. Autoglass Master's will always have my support and business!Service: Auto windshield replacement
Martha Delgadillo
4 years ago
Got my Windshield Replaced. Mr. Bill did and his Assistant did an excellent job. Very informative, through. Highly recommended, their prices are reasonable. They are a family Business, 33 yrs, which I support whole heartedly. USA all the better.
Sherri Mackinga
a year ago
Super friendly, gave a quote over the phone and scheduled the appointment for the next day. Window installer was on time, detailed and efficient and the customer service excellent! Highly recommend.
Greg Perrucci
2 years ago
If you want real down to earth, old school, hand shake service, Bill is the real deal. Not only that, his prices are as good or better than anyone else because he is not paying for all that expensive TV advertising. Word of mouth is all he needs. You will not find a better man to repair your auto glass no matter if it is the newest model car or a one of kind hot rod.Service: Auto rear window replacement
Sam Tamimi
5 years ago
First and foremost the folks who work here are very friendly and reassuring. They did a great job replacing my rear passenger window on my Lexus 2015 CT200H and cleaning up any glass shards that fell into the crevice of the window slot and interior. Overall I would highly recommend this place.
G A
3 years ago
Made an appointment by phone, brought the car in around 8am, took the car out after 12pm, no problem. They even vaccum the inside of my car. The price is reasonable. You might find cheaper price somewhere else, but this place is fine with me. I like the service.
Christy O.
a year ago
Called at 730am to get my shattered car window replaced, they ordered it as we spoke, went in and it was done in a couple of hours. Very friendly, professional, clean and convenient.
sanampreetsingh
2 years ago
Always a pleasure going here. They've worked on 3 of my cars and always given me the best price in town. Their worksmanship is second to none. Honestly, the best glass shop in the bay!!!
Joel
5 years ago
I had window break on my commute. I spoke to my insurance and their recommended service quoted a repair that would take 4-5 days at a very high price. I searched for alternatives and found Autoglass Masters. Bill was extremely friendly and helpful over the phone and quoted me a price around 1/2 what the insurance companies preferred vendor quoted.I dropped off my car and the repair was completed in just a few hours. Autoglass Masters' wonderful customer service and attention to detail made the best of a day that started out pretty poorly.I hope I don't need a window replaced again anytime soon, but if I do I know 100% where I will be going.I could not have asked for better service.