Automotive Collision & Refinish Specialist, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hector O
a month ago
Recently got into an accident and came here to repair my car. Johnny was beyond attentive and helpful throughout the entire process along with great communication. Johnny estimated 5 days to repair my car but ended up finishing in 3 days! My car looks basically brand new again and he even took the time to detail my car and buff out the annoying scratches. Will definitely be coming here again if I ever need work on my car done. A1 SERVICE!

  Marie Conijn
a month ago
Just had our car doors and roof repainted, and some door repair, received our car back in like new condition (it's 8 years old), perfectly detailed inside and out, could not be happier.Great service, very friendly and personable, John is great.I would recommend this company anytime!

  jamie stell
7 months ago
From start to finish, they were amazing. They went above and beyond. Impeccable customer service. High quality work. Genuinely all around good, honest people. Definitely my new go-to when it comes to our family's cars. They even detailed my car, inside and out! It looks brand new!

  Daphne Blue
8 months ago
Visiting from out of town and was involved in a fender-bender (first photo). When I contacted ACRS they were immediately helpful and responsive and suggested I bring my car in right away.From start to finish the process was seamless - I received a quote and work began right away. Someone answered every single time I called and everyone was incredibly friendly and helpful.I honestly wish I lived closer because this would be my go-to body shop. My car looks BRAND NEW and these guys went above and beyond to get me back on the road in top shape.15/10 is my rating - if you deal with them you will be very well taken care of.Thank you again SO MUCH for your hard work - it truly shows!!Services: Painting, Body & Trim

  C M
2 months ago
Brought my mom in to get her honda looked at. The top liners were loose and John took one look and had it fixed within 10 mins. Just before coming to ACR we stopped at O'Reilly auto parts to see if we could fix the problem ourselves and they told us it was not possible. Just goes to show the difference between expert and beginner. Not only is John the owner at ACR an expert but you can tell his staff respect him and like working there as well. I won't say what he charged us but you'd be stupid not to visit John and his team at ACR.

  Adrienne Cabello
2 months ago
Highly recommend them! Super satisfied with their service and work. John and his crew are so pleasant to talk to. The best in the valley!

  Luci Nelson
5 months ago
Automotive Collision & Refinish specialists are the BEST!!!John O'Bourke helped me soooooo much! He fixed my car quickly and did a perfect job! Thank you Thank you Thank you!I HIGHLY RECOMMEND THEM!!!

  Sharnice Frazier
2 years ago
John is literally the best guy ever! His whole team is amazing. Got me in and out before the week ended and I wanted my car ASAP and he went above and beyond that. He patched up my paint just because they care. This is my third car John has worked on and it s always better than I brought it in. I will recommend everyone to this shop and always use them in the future. They are quick and get the job done right. Go to John you won t regret it he s the best !Services: Painting, Body & Trim

  Juan Yepez
2 years ago
Recently picked up my truck from this shop, the workmanship quality and delivery were exceptional. John's team was on point repairing minor front end damage on my truck. New Parts, new paint that blends in well with the rest of my truck and a timely turn around is everything a customer wants, ACRS definitely delivered! Thank you John, I made the right choice by taking my vehicles to you. I'm extremely happy with the results, have a good one buddy

  Star Guillen
2 years ago
**HIGHEST QUALITY, PRECISION REPAIR, EXCELLENT CUSTOMER SERVICE, & MOST IMPORTANTLY A BUSINESS YOU CAN TRUST** I am so very grateful to have found this business. I have had only positive experiences taking my vehicles to ACRS for collision repair. I have also referred my family members and the owner John has always returned our vehicles as if nothing ever happened. John educated us on the step by step process and helped ease our concerns. He is honest and makes sure to help in every way. After several vehicle repair's I know I will be able to trust the work is done with perfection. I would recommend anyone to this business.Service: Body & Trim

  Paisley Pavon
a year ago
My Toyota RAV4 was rear ended and needed a whole new back tailgate and bumpers ect. I m extremely satisfied with the work this team did to fix it. Will definitely be recommending this shop to everyone I know! Staff is amazingly friendly and the work environment is the best!Service: Body & TrimService: Body & Trim

  jose jimenez
2 years ago
I don't rupically hand out 5 stars but had to due to the incredible work done to my crosstour by John and his team. My gf was involved in a pretty bad accident and began looking fir body shops. Our availability and insurance situation was a little difficult to accommodate but John maintained a professional attitude and displayed great patience with us. When we finally surrendered the car we added some work that we wanted done out of pocket ofcourse and he accommodated that very well. He helped me source parts on ebay and charged very little (in my opinion) for the additional work. The car looks amazing. I was considering getting g rid of it due to other small issues it has but after seeing how well it looked when John was done was incredibly inspiring and actually show it off to friends and family. Truly a diamond in the rough, please consider ACRS when looking fir a good quality body shop with integrity and customer service that actually shows. Cheers!

  Marianne Salazar
3 years ago
This was the 2nd I have been to this shop! And I had amazing experience! I took my mdx there due to a Accident and they fix it all up and did the paint job and it looks amazing !!! And John has amazing customer service! They even keep my rental car and is dealing with taken it back for me because I work today and didn t have time to take it and pick up my baby (my mdx) And I have kids so my car windows and the inside is not always clean but they even clean the windows and the dash board ETC!I would definitely recommend them! Again thank you so much ! I m 100 percent satisfied! And I like that he gave me an estimate time that it was ready and he got it done in the time and he told me it would most likely be ready!

  BOBA TV
4 years ago
I needed a repair on a paint job and a dent, they took me in quickly and when the work was finished my car looked brand new! They made the process quick and easy, also a rental to take me to work and the staff is super sweet and patient with any questions I had. I highly recommend their services!

  Paul Walcott II
8 years ago
I couldn't be more happier with the work done by them. Jon was very helpful and informative, he walked us through everything and explained how everything was going to work. They had my mom in tears with the great job they did on her van. I highly recommend going here, Jon and Stephanie are great people. Over all best service I have ever experienced anywhere. Thank you again ACRS. Best body shop in town.

  Chad Abel
2 years ago
Came in for a bumper replacement through insurance. Bumper came in gray and my other trim is black so John and his team painted it black to match. Did great work. Would recommend 10/10Services: Painting, Body & TrimServices: Painting, Body & Trim

  Brian Sanchez
4 years ago
My Family I have used ACRS on many occasions and have been more than satisfied with their service, workmanship and final product. Highly recommend them for any collision repair. Experience will be quick and smooth, along with receiving a quality product.

  Yarira Abundis
2 years ago
The best customer service ever!!! John was so helpful with the whole process and so kind he even speaks Spanish and so kind and caring if you need work done he is very on point best guy ever !! Seriously. This is my first review ever and I'm being very honest he is amazing !!!! Service: Body & TrimService: Body & Trim

  sarai salas
4 years ago
This one of the best car repair shops. John is nice and is willing to get your car fixed no matter the damage and each car we took it came out looking brand new. I highly recommend coming here to repair a car.

  Carol Wood
6 years ago
John provides the highest quality service, totally trustworthy, efficient, prompt and reliable. I have taken my vehicle to him twice and wouldn't use anyone else. My vehicle looks brand new.

  paul distefano
11 years ago
i had a front fender that needed to be painted to match the rest of my car. i'll be frank it was bad lol. some places wanted what i consider highway robbery. and the time they wanted to have me car was even more crazy! john gave me a more then fair price! and his time frame was less then half of everyone else. i cant say enough about john and his crew. total professionals!

  Sand Castle
2 years ago
John is always there to help! He is such a great guy! With excellent customer service. Thanks for helping button up my front bumper.

  James Nicholl
3 years ago
Vehicle estimate conducted in a professional manor. Excellant customer service, john provided outstanding customer care, knowledgeable car repair, honest and upfront estimate. Facility and office clean, organized and professional environment. Highly recommend for quality, honesty, interity,empathy and outstanding personal attention and care.Five star experience.

  April Deronde
6 years ago
ACRS went above and beyond for me. The whole process was smooth even though my insurance company tried to make it difficult. John walked me through the whole thing and made sure I knew what was happening. The work they did was flawless and I couldn't be happier with the service I received. I would definitely return in the event of another collision and reccomend them to others.

  Jose Urrutia
a year ago
Thank you John & Fabian for your great customer service & great work done on my car! Very satisfied!!!Services: Exhaust, Painting, Body & TrimServices: Exhaust, Painting, Body & Trim

  Carla Vargas
4 years ago
I highly recommend it. John and the staff are very helpful and nice. They re pretty honest and get the car fix right away. I always come to this place when I m having car issues.

  Marissa Vargas
3 years ago
Thanks John for all your help !! My car looks great after my hit and run . I was able to get my car sooner then planned . When I picked it up they even had it washed , which was unexpected and nice . Not only that they helped with getting my rental back for me I greatly appreciate you going out of your way !Service: Body & TrimService: Body & Trim

  Anna Martinez
6 years ago
Super happy with service and quality of ACRS. My truck looks brand new and the work was extremely efficient.I highly recommend ACRS and will use them again in the future!

  Julia Rodriguez
5 years ago
John O Bourke and staff are very professional and friendly. I took in my van on Monday and it was done by Friday morning. Plus it was cleaned inside and out. I really appreciated that. I m recommending this place to all my friends.

  Jason Stephenson
3 years ago
Thank you John...for all you did fixing my mother's car...above & beyond...the work you & your guys do... Car looks great...I will spread the word!!! We need more people whom care like you do!!!