O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darran Harper
9 months ago
This location has a very helpful and friendly staff. I've been there several times and it's one of the only locations where they said that - the computer says the car part it isn't here, but let me go take a look anyway....and whatvdo you know - the other Xenon bulb for my TL was found. The guy seriously looked for 5 minutes. I was amazed! If you are reading this thanks bro for saving me the trip to Pasadena!

  James Coe
a week ago
Very good customer service. Good reliable parts.

  Kelly
8 months ago
Great staff here! Staff was very helpful in returning my battery, finding cabin air filters, and even knowledgable on which leather treatment spray for my interior! Phenomenal.

  Franky G
a year ago
Great customer service. Happy there's still auto parts store. Needed to add oil to my car and the remote key fob needed batteries, instead of driving all the way downtown to BMW, O'Reilly had the Mobile 1 European oil and the CR3032 battery for the key fob. Awesome!Join their rewards program, like every other one out there. You'll get coupons! Yay!

  Daniel Siguenza
5 months ago
Miguel was amazing and helped me 200% !!. GIVE THIS MAN A RAISE

  Erik Santana
7 months ago
This O'reilly's is really good. They showed great customer service and I was in and iut in less that 10 munutes. Thnk u.

  Byron C
a year ago
I cane to this store as it is the closest to my place and this LADY named ALEX doesnt seem interested to help. SO, i ended up buying from Alhambra with better customer service even if its not that close to my place. The customer before me was already complaining about her for being NOT helpful.

  Chris Tee
a year ago
Wonderful employees! Helped my aging father by taking extra time answering his questions. Very courteous and kind. I will shop there more!

  Blee63 Storey
a year ago
I want to thank Romiro and Richard that work at this location your patient's and customer service skills are above average I would recommend this location to anyone this will be my go to location for sure you both definitely helped with good solutions regarding issues with my vehicle thank you.

  Chuy Viramontes SG1
a year ago
Called O'REILLY'S in San Gabriel and spoke with Trong. After calling the other guys and was informed that I would have to go to the junk yard or go to the Dealer to purchase the pigtail connector for the V-Tech and. or get it used from a Private party. NON- SENSE!! Trong The Man not only did he order it on the spot....I didn't have to stop was I was doing and run over there to pay for it. He just told me to come in and get it at 5 pmNow that's customer service with a capital A". Came home, cut, spliced, dice, reconnected the 2 wires that were sticking out of the wire harness.And that was all oShe Wrote. No more check engine light that read, p1259.

  w chia
2 years ago
The staff have been professional and helpful. Free wiper installation with purchase. Ample parking with the ones closest to the entrance reserved for their free services. Their online website inventory availability appears to sync up with what they have in the store.

  John Cuypers
2 years ago
This occurred one month ago,I didn't drive my car for about 4 weeks, and I wanted to have my battery checked. Went to autozone on rosemead boulevard. There were only two customers but 4 workers. 5 minutes later, one with a clipboard said can I help you? I said yes I would like to have my battery checked. He said okay and keep doing what he was doing. Later he told a worker can you check his battery. He told me the battery is down. How long will it take to change it. It's best that you take the car home remove the battery and bring it to us, it will take 2 to 3 hr. I told him if I disconnect the battery I will have to reset everything. When I bought the battery here he just plugged a unit under the dash and changed the battery. He said we don't have that. Really you just don't want to do it. And your advertising 30 minutes fast charge. I then when to O'Reilly walked in and in one minute someone said can we help you! I need my battery checked. Someone will help you in two minutes, not even two minutes this guy named Angel said let's check your battery and there were more than two customers in the store. Angel said your battery is good down just a little, drive it for about half hour. Let me check your alternator and starter. It's all good. He notice the vent hose was missing from the battery, he said I will be right back,,he put on the hose and said you need this because your battery is in the trunk. Know that is service thank you Angel and O'Reilly.

  Ed Ouchi
2 years ago
Staff's great! The young guy with glasses was very helpful & informative about my prius c hybrid battery. Thank you!

  vikingsn1979
2 years ago
the best service in town, we found out one of the headlight of my Toyota Corolla was out of order tonight, we checked the store hour will be closed at 9:00pm, and we are arrived to the store 5 minutes before 9 o'clock at Las Tunas Ave of the City of San Gabriel b, the staff, Victor and his staff are very polite and helpful, and I am very appricated that they could instored the headlight ( I purchased both a pair of better quality headlight)for us for free!

  Elijah Millan
2 years ago
Love this O Reillys... it has been my go to shop for a couple years now. Their loaner tool program is pretty sick... there is usually a tool you need but dont wanna buy cause your only gonna need it once in long long while, well thats where the loaner tool program will come in handy. Special thanks to Rich and Victor. Both of these dudes are amazing and always come thru for me. Rich, keep up that positivity man... you would make a killer manager.

  R J
4 years ago
Prices are ok, you can usually find stuff cheaper online but the people/service are great. Sometimes I'll get stuff even if it's cheaper. Also their rental service is amazing. I've gone back several times now over the years.

  Jesus De La Rosa
2 years ago
Awesome Customer Service!!! Thank you and our hats off to Rachel and Joe...they went above and beyond to help our Project Manager and Field Technician to back back on the road safely.

  Shu J
5 years ago
I would give a negative-star review to this store if possible. Purchased a car battery from there about a month ago and the battery went bad just about 1 month later. Well, totally understand that it was a defective battery and supposed to be the problem of the manufacturer; thus, was trying to take it back for an exchange under warranty and here is the story: the store manager and another employee tested the battery out and claimed that the battery is good and refused to exchange me for another battery. In order to fool their customer, they are even trying to randomly claim that it is the problem of the starter and/or the alternator. This is totally non-sense because I was able to jump my car up and drove there. As they refused to admit that it is the problem of the battery, I had to go to a nearby mechanic shop to get all of the battery, alternator, and starter tested, then brought a proof from the mechanic shop verifying that it was indeed the problem of the battery itself and completely unrelated to the alternator or the starter. Took at lest half of the day to take care such a mess which was supposed to be an 15-min exchange, not even an apology was received. Guys, please be careful with this location and tried not to be the next victim of BS like this.

  Kathy
4 years ago
Excellent customer service! Christopher got the windshield wipers that I needed and brought them out to my car in the rain and installed them in under 5 min. Thank you Christopher!

  Paul Bingham
4 years ago
Reasonable selection of commonly needed auto parts and supplies. Free parking in lot although lot is shared with other stores so sometimes very crowded. Can also park free on street. Staff adequately helpful if you know what you need.

  Sylvia Escobedo
2 years ago
Such awesome people at this location ( in San Gabriel) ! Especially Rachel and Julio who went out of their way to get us back on the road and avoid a fix it ticket! Thank you again so much!!

  Christopher Chung
a year ago
Came in needing a car battery after it had just died. The two gentlemen working there that night were very helpful. Thanks

  Robert Elliott
2 months ago
Great store, helpful and friendly staff. Good inventory selection for this area. Good hours, always fast in and out.

  Davidl442
a year ago
Way overpriced. I purchased the exact same wiper blades on Amazon for $10 less.

  Martin Soria
3 years ago
The place is ok. The problem is the employees. They never have change for $100 dollar bill. It happens a lot, it can be mid day and they won't take the bill . Also there is no sign saying they don't take them.

  Jia Chen
7 years ago
Friendly service. Getting in and out if the parking lot has been nuts since the Asian market opened up next door. The wait can be a bit long if they're busy helping someone order parts.

  Gabriel Nava
3 years ago
O'Reilly's may not always have the lowest prices like Wal-mart but their dedicated & knowledgeable associates make the difference especially if your a novice like me & not mechanically inclined

  Danny Kaplansky
a year ago
great after market place for diy car maintenance products, inventory may not be oem

  J T
4 years ago
Guys are sharp know there stuff and very helpful they actually approach you for help especially mike very professional and respectful thanks o'Reilly's keep up the good staff and items the go too for automotive

  John Theisen
4 years ago
Great experience here. Knowledgeable, friendly, and professional. Had my battery replaced and helped me install on the spot!