San Francisco Acura

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stacey Butler
a month ago
Very good experience with Honda Services, since I been driving my Honda Accord, the team is wonderful and very knowledgeable and informative of , what, where, and how long it will take, at an affordable price and apply coupons. Thank you again Honda Service team.

  Rich W
2 months ago
Outstanding customer service from the Service Dept. They ask the right questions and makes sure that the car continues to operate in a safe manner. No hard sales tactics, just plain good customer service. They take care of my Accord and my Acura MDX and I am always satisfied with their care. This service team is one of the best that I have encountered. Way better than the other service departments that I have encountered around the Bay Area. At SF Honda/Acura, I am treated like a valued owner and customer.

  Michael Faucher
3 months ago
They are always upfront, honest, and responsive. My Acura was my first luxury car purchase, and I was nervous about maintaining it properly. The service team at SF Acura has been absolutely amazing and made the whole process beyond easy. Thank you.

  Dave Boyer
2 months ago
Had the chance to buy a new car from the team at San Francisco Acura. We all know that buying a car is a stressful process. But I had the pleasure of working with James and Johnny. Trying to decide between the different colors and options was a little crazy. But these guys knew their stuff and helped to make the whole experience not so stressful. After all the education we were given my wife and I were set on a color, interior and trim level. Sad to say this location did not have the exact one in stock and there was no giving in to other options, that was the car we wanted. But we had luck on our side and James and Johnny were able to find one at a different location and took the time to go to that dealership and get the car. It was not a close location. So VERY happy and grateful for the amazing experience and would recommend James and Johnny to anyone.

  Nancy Sanchez
4 months ago
The sales person was great, but when it came to sign the contract it was a different story. The person in charge of getting signatures and putting the contract made us believe that the only way to buy the vehicle was to add additional services. For example if something electrical wasn't working or if the seats ripped and stuff like that. He would try to hide the additional amount of this services. He made it seem as if it was just the price of vehicle. I know for a fact that this are additional things that are optional. We agreed to buy it because my mom was very happy to get vehicle but this is not okay.

  Asi Afuhaamango
a year ago
Got my vehicle serviced and happy with the service. Claudia helped me quickly and explained to me what other maintenance I will need in the future. She was really helpful. Took only 1 hr for them to service my transmission and rotate my tires. I'm a happy lady. The lobby has nothing on the BMW lobby in burlingame. But there are snacks and water available.

  gabrielle cao
a month ago
Great experience! Josh and Daniel went above and beyond to get the car I was looking for! Love my new pilot

  Robert Lau
4 months ago
Tee service manager he is the best take care the customer! And also the salesman, Wing Zhan I bought two car from him. I will recommend some friend and my family to buy a car again he is the bestSalesmanBest service in town

  Chris Rosenlund
4 months ago
Very friendly and trustworthy staff at the dealership. The new facility is nice at a good location, and the service was efficient! Definitely recommend.

  Michael Lipp
2 months ago
Service reps are friendly. I deducted one star because this location STILL isn't providing courtesy car washes due to COVID. COVID restrictions have been lifted for a while now, so this is just an excuse not to provide the service.

  Robert Cardin
4 months ago
Super Professional and always willing to go the extra mile to make sure customers are satisfied and more importantly set at ease due to the staff sdu diligence! I would highly recommendthem for all your vehicle needs.

  E Lynn Best
4 months ago
San Francisco Honda now Acura is a great place to obtain your first vehicle or even trade in a vehicle! I would definitely recommend them to my family or friends. In fact I will be going back to look for an upgrade on our vehicle we first purchased from SF Honda/Acura.

  michael d
a month ago
Harry was very accommodating, truly went the extra mile, whatever you are paying him is not enough! Great work!

  John Johnson
3 months ago
Friendly Employees. I got my car In 2016. I always bring my car back to the dealership for routine maintenance. Never had a problem with my car ever. Runs like the first day I got It

  AG O
2 months ago
The employees at SF Acura are knowledgeable, friendly and were very helpful in getting my vehicle serviced quickly. I highly recommend them.

  Pamela George
4 months ago
I would purchase a Honda just for the outstanding customer service. Quite honestly, I had given up on finding decent customer service after the pandemic. Then I bought a Honda.

  Anas Sweeleh
6 days ago
Great service and price. Thank you James and Van for all your help.

  Johnny Chung
6 months ago
I purchased my 2024 Integra at SF Acura. For most of my life I dread going to car dealerships.My experience from the start to end at SF Acura was seamless and had a great experience.Ricky was able to make sure I know the price of the car and the financing terms prior to coming in. When I arrived, Ricky and Wing provided a good customer experience.Please ask for Ricky or Wing when buying your next car.

  Selina Shek
2 months ago
Always get the most helpful, friendly service at Honda San Francisco now conveniently on Van Ness avenue!

  Linda Leman
2 months ago
Great customer services and they're willing to negotiate rates that compatible to market as a loyal customer.

  Lois Lane
a month ago
I really like this shop. Everyone at the Lombard/Fillmore location is very helpful and polite.

  Janet Lee
2 months ago
Service center is awesome! Love the large space & the staff are all professional & friendly!

  Glenn Fong
4 months ago
Tyrone is always courteous and upfront regarding service needs of the vehicle. The vehicle is always ready when promised.

  Pradeep Kumar Bachin Krishnarao
3 months ago
I am extremely satisfied with the amazing customer support. Fast and timely response.

  Kate Bummer
2 months ago
Good service, open early and timely updates when car is ready for pickup

  Ana C Gaxiola
2 months ago
Love the customer service, place is always clean, all employees are welcoming. Brian Wong is the BEST

  Jasmin Rivas
3 months ago
Paulo helped every step of the way! Made me feel comfortable about buying a car.

  Mike Tan
a year ago
Purchase this beautiful 2023 Acura Integra A-Spec Tech today. Ask Angel Rosado if you need to buy a Acura. Very knowledgeable and great customer service. Highly recommended.

  D McCarthy
3 months ago
Excellent service manager and work was performed in timely manner.

  Arlan Hamilton
4 months ago
Great experience! They do a good job with making the process smooth!