Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Wheeler
9 months ago
Great service, always honest and fair. I've been taking my Mercedes to Randy @ Octane for almost 15 years. It now has over 210,000 miles and Randy has helped me keep it going! They always do good work and they communicate clearly with me before executing repairs. I had bad experiences with the SF Mercedes dealership for service and have not looked back since switching to Octane.Services: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Auto engine diagnostic, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Kirandeep Paul
3 months ago
My e63s has been under Randy's care for a few years. He's infinitely more informed and capable than the merc dealership.
Charlene Sum
a month ago
I've been taking my car here for nearly 20 yrs. Randy has always provided friendly and trustworthy service!
Manolo G
2 years ago
I have been taking my car here for many years. Randy as thorough, honest and hard-working as you can find. He keeps the car in great condition at reasonably prices. And he's also a great guy. His business has suffered through the pandemic. I recommend bringing your car here. You'll get great service and help a great business.
Arash O
a month ago
I have my car back! My ML is back in action and Randy and team went above and beyond.
Fred Winograd
4 years ago
I brought our 2015 Mercedes GLK in with vibration problems that I though was due to failing motor mounts. After talking to me and discussing the vibration in the steering wheel and the pedals, Randy thought it might be the wheels and tires.Two days, later we got the car back and the problem was solved. Both rear wheels were slightly bent and needed to straightened and one of the rear tires had a bubble in it.It's is great when a repair shop deals with skill and experience that solves a problem quickly without guessing.
Joel Bailey
8 years ago
After being completely screwed over by The Mercedes dealership repair . I came across Octane as specializing in Mercedes and was very fortunate! was told by Mercedes they didnt have a part i needed, it would be 7 weeks. I called Octane after 5 weeks and hmmmmm they had the part and had me on the road the next day.Its a shame that Mercedes is so money hungry and clearly lacks integrity,but the upside is I now have a mechanic I trust, Randy is very personable and fair. His dog Colts pretty amazing too:)
Rene Bihan
2 years ago
Randy is an excellent mechanic. Hard working, honest and great human being. I am a customer for lifeService: Auto engine diagnosticService: Auto engine diagnostic
G Man
6 years ago
Easily the best mechanics shop. Fast, honest, FAIR , & extremely knowledgeable. Owner's a super cool guy who stands by his work. Kleemann certified....REALLY! Only thing is, has to be a Mercedes.
Jonn Herschend
9 years ago
Astounding service every time.