Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nancy Janet Mendez
a week ago
Five stars for Juffy Lube on Van Ness Street! Every visit here is a breeze, thanks to their excellent service. Kenneth welcomed me warmly, jotting down my details with a smile. He patiently addressed all my questions and concerns. In less than 30 minutes, I was back on the road, enjoying the comfy waiting room with news on TV and plenty of seating. Wilson efficiently explained the payment breakdown and service details. Plus, they even cleaned my car! Leaving feeling confident, I highly recommend checking their website for money-saving coupons. A top-notch experience every time!.

  Ryan Gibney
a week ago
I ve never written an internet review in my life. That said, I got here at 4:32 for an oil change. No one in line and they close at 5pm. They refused to change my oil since they were closing. I ve been to multiple jiffy lubes and it s never taken 30 minutes. I get wanting to leave early on a Sunday, but it was pretty ridiculous. Apparently Jiffy Lube doesn t do things in a jiffy and hates money. Never going to another one again.

  STACEY REYNOLDS-PETERSON
4 days ago
Everyone was extremely nice & professional ! That tool car of my car needs quickly which I appreciated. They also explained to me what certain things I needed done.

  Michael Loud
5 months ago
I was excited to give 5 stars because the guy was real nice and seemed efficient but then after losing 2 quarts of oil in the past month I had to crawl under my truck to find the WRONG OIL FILTER installed. I paid near $100 because I am disabled and struggle to change my own oil but it looks like that's what I need to do from now on I can't trust anyone else to do itVERY VERY DISAPPOINTED. Incredibly unprofessional

  Michael Yorky
4 months ago
Wilson, the manager, welcomed us with great respect. We had lost the serpentine belt installed by ANOTHER Jiffy Lube 2 weeks earlier, on our trip north to San Francisco. I had the car towed to the shop and he assured me that he would get the correct belt on and have it installed asap. As it turns out, the incident also drain my battery, so Wilson got us the appropriate battery to replace ours.Kudos to the District Manager for having Wilson as your face in the Marketplace.

  Pamela Hancock
a year ago
Wow, this is a differently arranged center... This is the biggest jiffy lube around Fast friendly service can get your car serviced in under 15 min.

  Mark McHugh
2 years ago
Quick and precise service if you tell them exactly what you need to be done. They will check your engine air filter, and cabin air filter... just make sure if you want OEM, that is original equipment manufacturer parts.

  Maggie O
2 months ago
Always the best service, convenient and helpful. Really rare in this city they make my car happy..me too!

  Steven Morgenstern
3 weeks ago
excellent prompt service. work was completed in short order and I was advised to replace wipers, which I did. great price and service.

  DC
4 months ago
Buyer BEWARE... most coupons (eg, as you may receive by email) are effectively SCAMS, no matter their source -- ie, many local JL shops will simply NOT honor them. However -- those same shops will also typically refuse to confirm/deny the coupons' validity prior to servicing your vehicle -- a VERY shady business practice at best. I'm unlikely to ever return, although I've used their typically efficient/affordable service for several decades now...

  Karlee Schweitzer
a month ago
I loved how the oil change came with a bunch of other things like carpet vacuuming, filling wiping fluid, etc. much appreciated!

  Lara Kesler
6 months ago
I just tried to bring my Fiat 500 in for an oil change. I've been here many times before and have typically paid around $60-70. Today, they quoted me $130 for a basic oil change and when I asked why the price had doubled, all the person could say was "that's just what we charge for these German cars these days." To which I replied, this is Italian. And then he just lumped all European cars together and said that $130 is just what it costs now.I feel like doubling your prices within a year or two is a bit steep so I drove away.

  Jordan O. James
9 months ago
I think this was the ONLY jiffy libe I've ever been to that didn't try to upsell me when I stopped by for an oil change!

  Arash Ilbagi
3 months ago
Fast service. In and out within 10 minutes for an oil change. Friendly service.

  Sabrina Napier
3 months ago
The team members at this location of jiffy lube were very respectful and polite I was out of there in a jiffy too!!

  Nael Morones
a week ago
Fast, professional and friendly service! Will be returning.

  bill eekhof
a month ago
They suck don't know what their doing they. Can change oil but that's it don't have anything else done there

  Patrick Herndon
6 months ago
Claimed to only have the most expensive oil for my car and wouldn t accept a coupon from their website. Do not recommend. At least they were fast.

  Ross Cole-Hunter
8 months ago
I typically dread visiting a mechanic for basic maintenance, and tend to handle it myself. Today was great, just a basic oil/filter change, a quick inspection, and no hard upsell to fix more things. In-and-out in under 20mins. Very satisfied.Service: Oil changeService: Oil change

  Aziza Toussaint
a year ago
Amazing Service! My sales person (I wish I knew his name) was so informing. He explained everything so that I could easily understand it and helped me get my vehicle in tip-top shape for the road. Thank you Jiffy Lube on Van Ness! Super fast and friendly service. Highly recommend!!Services: Air & cabin filter replacement, Wheel alignment, Brakes, Oil changeServices: Air & cabin filter replacement, Wheel alignment, Brakes, Oil change

  Frantisek Kusovsky
a year ago
If I could give 0 stars, I would do it.Here is the story. Visited the shop on Friday morning to get my brakes changed. Was told they don't have time right now, but they can order parts and I can come back early morning Monday. So we agreed. Excited.So I arrived on Monday, 8:10AM, first customer. I pulled in. The mechanic already knew I came for the brakes. Cool, I felt like this is going smoothly.Well, the first thing I was told was that they don't have anyone to do it. Pardon me? I asked him, why they did not call me or email me. It took me an hour to get there + I paid a toll over GG + took time off from work. He just smiled.I was told maybe on Tuesday. Maybe at 11AM. Maybe.Sorry, I don't live on maybe conditions. So if you want to have your oil changed, I guess they are good. If you want anything else, this is probably not the place. They are totally irresponsible and if there is a manager, this is his failure too.Service: Brakes

  Chloe J
a year ago
It was time for an oil change, and I figured it was time for a tire rotation, too, so I called up the Van Ness location to find out if they had the oil and filter needed for my vehicle. Wilson said yes, so I went in.Was greeted by a woman (no name tag, forgot to ask) who was nice and informative. I wanted to find out about using coupons, and she said they could be used together. Had one for $16 off oil change, and one for 15% off ancillary needs.I was told it would take about 30 minutes, but it wound up being closer to 45-50, I think. I wasn't in a hurry, so it didn't really matter to me. I'm glad they did a thorough check.In addition to the tire rotation and oil change, Wilson let me know that the air filter was pretty dirty (he did show it to me and it did look pretty bad), so they changed that out, too.Overall a great experience. I would take away 1/2 star, only because of the extra time. I don't mind that it took longer, but would've preferred an overestimate rather than an underestimate.Services: Air & cabin filter replacement, Tires, Oil change

  Daniel Kim
6 months ago
Extremely unhelpful with any service outside of oil changes. Misdiagnosed an issue with my car and charged me hundreds of dollars for a service that didn t solve the issue I came for.

  Karen Fung
3 months ago
Just needed my air pressure checked they did it and just a few minutes and the gentleman were very friendly

  Angela Laar
a year ago
Great service! There were a few cars ahead of me but they were able to complete my oil change and under 30 minutes. The staff are very friendly as well.Service: Oil changeService: Oil change

  Chris Fleming
4 months ago
1st visit: Great team at this location and gave super helpful advice of services to get done and were extremely fair on pricing and work that they suggested to have done2nd visit: overinflated 3/4 of my tires after rotation leading to me needing to readjust all tire pressures.

  cathy b glenn
a year ago
Wilson, the manager, is right up front making sure work is flowing smoothly. He was friendly, professional, and he listened. Hughey left my vehicle in great shape, clean and ready ro go in less than an hour!Services: Transmission, Air & cabin filter replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Oil change

  Joanna Karlinsky
6 months ago
Been here 516 times. Best staff & service from here to NY! Won t go anywhere else if I don t have to!

  Katie Ahmann
a year ago
Great service!! They washed my car and vacuumed my seats while I was waiting in line, so by the time my car was up to get serviced, it only took 10 minutes tops. Very efficient. Will absolutely be going here again for oil changes in SF.

  Basil Mahmood
a year ago
Very bad it has been 2 times in 2 days . Coming here to just get and car inspection for and uber . First day they said we are having a problem with our computer system . Come back tomorrow. I went next day . There was a only one car in there .the guy came i told him what I am here for . Then he said just stay in the car i will be with you . He went work on the other car and never came back to me . I was waiting for 20 min jn the car . Then i just went to the guy and asked him if they will do my car inspection or they are just chilling and all of 5 employees are gonna work on one car .5 employees working on one car .The business owner has to make sure that . Their employees are doing they are job . Not ignoring the customers.