Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bogdan Bratosin
4 years ago
I had a good experience fixing my damaged car at Giannini's; the appointment was done through Geico and I was a bit hesitant due to mediocre Google/Yelp reviews.However, everything went smoothly; I left my car Monday and I really need it for weekend errands; the people at Giannini's did their best and finished it by Friday, the damage on the body was repaired very nicely, no sign whatsoever that it was damaged. The guy I worked with was super-responsive, helpful and informative.Overall good experience and I appreciate their service
Alex Vaisman
4 years ago
This place did a very good job fixing some minor bumper damage on my vehicle after a fender bender. They were chosen by the insurer of the person who hit my car. The young man who helped me, who I understand to be part of the Giannini family, was caring, polite, and informative, and did a good job communicating me over the period that my car was in the shop. I would definitely consider using this place again for body work on my car.
L Paese
4 years ago
I had the best experience with Damon and the entire Giannini's team! I was hit by a driver who had Geico- and while I did not have the best experience with Geico, Giannini's was great! They fixed the back of my car that was affected in the accident, but was also able to fix a taillight that was previously cracked. They got the light quickly and with a very fair price, even though it was added to the original quote. Damon additional removed a small coffee stain on my car seat. I cannot thank the Giannini team enough and will be recommending them!
Ankur Rathi
4 years ago
I've had a couple amazing experiences at Giannini's and would highly recommend them for any body work (especially if you're insured under Geico - they've got a claims adjuster on-site).Several months ago my car was broken into with a couple windows smashed in. I randomly selected Giannini's because they are close by and were tied in with my car insurance (Geico). I dropped off the car and the very next day they called back to say the car was ready to go! The windows looked and operated like they were factory installed and the inside had been fully cleaned and vacuumed - looked brand new! There was glass everywhere after the break in, but no glass pieces were missed during the repair; I still wonder how they got the pieces between the seat cushions!Then, just a couple weeks ago, I was in a fender bender on the highway. This time I purposefully selected Giannini's and was not disappointed. They took the car the very next morning after the accident and later called me to say it would take at least a couple weeks to repair. I let them know I'd be traveling soon and would really appreciate the car back sooner if possible. Just over a week later I got a text saying the car would be ready that day!The story doesn't end there - I went to pick up the car, and since it happened to be a Friday, lots of cars were in the queue to be finished up. I had to wait for a couple of hours so that my car could be washed, hand-dried, and brought out to me (once again the car was repaired like new). Both the manager and the owner came out to personally apologize and when it came time to pay my deductible they took $300 off for the inconvenience!Repair quality is amazing and the service is truly exceptional. I cannot recommend this place enough.
Ken Phan
3 years ago
I met with Damon Smith in the morning and by the afternoon, he worked on my car as promised. He listened to me and helped me navigate a potentially complicated situation with insurance. He was very polite, honest, and quick to help. I tremendously appreciated his help.Service: Body & TrimService: Body & Trim
Gina Gilson
6 years ago
Driving through on a road trip and had my car broken into. These guys were remarkably helpful and very kind. Quick service. Highly recommend.
Lindsey Michael
4 years ago
Absolutely amazing all the way around.. No complaints
Xer0o0 HASSAN CHOP
4 years ago
Excellent place to have fixed your car, good customer service, good quality repair and on time
Jalia -Simmons
4 years ago
Best customer service they went above and beyond
Bikhayrat Mukhammadiev
4 years ago
Trouble makers. Worst shop in my life
Heidi Kaden
3 years ago
Fast and reliable service!
Monique San Martin
4 years ago
They were perfection!!!
Mheliza G
5 years ago
Bad service