Call Car Collision - Auto Body Shop
5 (93)
1774 Mission St, San Francisco, CA 94103
(415) 861-8440
Claimed
Accessibility
- Wheelchair accessible entrance
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
N Wu
a week ago
I cannot recommend Humberto and his body shop highly enough! After a terrifying experience with a total loss accident, where my car was towed to a questionable body shop, Humberto came to our rescue like a guardian angel. From the moment we met him, we felt a sense of relief and assurance that we were in good hands.Humberto's genuine care and expertise shone through from the very beginning. He took the time to understand our situation, offering unwavering support and guidance every step of the way. In the midst of chaos, he was our steady rock, ensuring that we were not taken advantage of and that our safety remained the top priority.Throughout the entire process, Humberto went above and beyond, providing regular updates and taking charge when things seemed to spiral out of control. Their dedication and professionalism were truly commendable, and it was evident that they had our best interests at heart.Thanks to Humberto's guidance and the integrity of his body shop, we were able to navigate through the ordeal with confidence and ultimately receive the compensation we deserved from the other party's insurance. Their commitment to using only original parts further reinforced our trust in their workmanship and dedication to safety.If you're ever in need of automotive assistance, look no further than Humberto and his team. They are not just experts in their field but also compassionate individuals who genuinely care about their customers' well-being. Five stars doesn't do justice to the exceptional service they provide!
David Li
3 days ago
I had a great experience working with Rob at Call Car Collision after my vehicle was hit and run. They were diligent about making sure the fixes were high quality and followed up with insurance often to make sure the process was streamlined. Cannot recommend them enough!
Beth McDermott
a month ago
This was my first time going to Call Car Collision and I had a great experience. I had water filling my trunk and didn't know where it was coming from. They did thorough tests to figure it out and communicated with me every step of the way, including photos and videos as they tested. They were very transparent, did a great job, and my car was even cleaned upon arrival as a bonus. Would recommend to friends and if I have an issue again I'll be returning!
Claudia Denton
2 months ago
I have been trusting Call Car Collision with my auto work for decades, and I can honestly say each experience has been exceptional. Humberto, Richard and the team run an amazing operation - they give clear, honest, professional advice, and the solution is always better than what I hope for. Even my insurance claim rep commented to me on how great they were to deal with. Car always comes back looking new and clean. Most recently I was stuck in the rain after my dealer week-old windshield wipers failed, I called, and they got me the new part within a few hours, I drove over and in 5 mins the best wipers ever at a very reasonable cost. I highly recommend them !!
Alberto Filho
3 weeks ago
Rob did a great job on my car, handle all the insurance and were very pleasant to work with it. I strongly recommend Call Car Collision.
Gina Weyant
5 months ago
I have been using Call Car Collision exclusively for close to 10 years. Humberto and his team are so helpful and professional. Humberto always navigates the insurance process flawlessly and efficiently for me so that I don't have to think about how awful the insurance industry is. The quality of work and the customer service is top notch! I highly recommend them.
Toby Dixon
a month ago
These guys are great and easy to deal with. It's refreshing to work with a auto body shop that is honest and reliable. They have fixed two or our work cars and you would never know they were in a wreak.
Thiago Caetano
a month ago
quality work every time, my Lexus got damaged a few weeks back took it to CCC and the owner Humberto was professional and kept me updated about my repairs. car looks like new again. thanks again for positive experience.
Lauren Perry
a month ago
The quality of customer service and professional car servicing doesn't get better than Call Car Collision. My car was assessed thoroughly and serviced timely. Cannot recommend more highly.
Kevin Alvarez
5 months ago
My dad , Alan , has been taking his car here for a very long time and he says that the relationship that he has built with them has not only been profesional and efficient but it s been very transparent. They got the job done on time and perfectly done. It was like I just got the car out of the lot. I recommend coming here for any type of problems you have. They will take care of you and become a long time friend as well !
Ed Wong
5 months ago
My son had his Subaru WRX in his shop for bodywork and paint. They did a great job, very satisfied with the quality of the service.Highly recommend for anyone needing bodywork and paint,
Jordane Dourado
4 months ago
Quality service, very honest and amazing customer service. I would bring my car back here anytime.
Michell William
2 months ago
I recommend Call Car collision, great customer service and very honest. Thank you.
Luiz Fernando Cardoso
7 months ago
Had my wife s car fixed here. When I first called to ask about the process, Humberto took his time to guide on how to navigate the system. After we scheduled a date to have the vehicle dropped, I received updates throughout the process, and the most important thing was that my vehicle was released on the promised date. I highly recommend this business!Services: Painting, Body & Trim
Amber Wong
a year ago
When I was rear-ended recently, a family member recommended the services from Call Car Collision. Upon calling the shop and speaking with Rob, I knew he would handle the situation efficiently. He reassured me that the team would fix my vehicle to the best of their abilities after inspection. Call Car Collision worked with my insurance in a quick and professional manner. I received updates through text and call, and someone was always available to answer questions I had about the process. When I went to pick it up, I met with Humberto, and it was evident that he and the team put hard work into fixing my car. They even washed it and cleaned the interior (vacuumed + wipe down)! To me, that shows how much they value their customers. I will definitely come back to Call Car Collision for any work on my car. Thank you!Services: Painting, Body & Trim
Justin Tolentino
a month ago
good experience, fast turn around, was able to deal with my insurance so it went pretty smooth. i recommend this location.
Charles Berman
4 months ago
My car was up the block and wouldn t start and this shop jumped it for me. This speaks to their character and makes me want to take my car to them for servicing in the future.
[email protected] 121974
5 months ago
Rob and his team amazing, honest and straight forward. The best of all, they work with you to get OEM parts for you car.Thank you,Service: Painting
Renann Teles
a year ago
I m very pleased to write this review because not only the service performed was perfectly done but the costumer service was top notch.I have brought my car in, immediately Humberto took care of my insurance claim and all the little details that saved me time and stress. They have assisted me and kept me on the loop of the process with a quick and clear response. My car was ready, looking beautiful again and professionally cleaned when I picked up.ThanksServices: Painting, Body & Trim
Amanda Elyades
3 years ago
Humberto and his crew are professional, courteous and efficient! I have been taking my cars over to them since 2005, my first accident. I took on my father s recommendation and have never had a better costumer service anywhere in the car/shop industry.The results are superb, quality of service, materials, timing and overall communication, always clear and prompt. Keep up the good work guys, thanks for taking care of my car once again!
Nishith Agarwal
a year ago
I went to Humberto after a neighbor hit my car and wiped out the front number, grill and headlights. His shop was prompt as giving an estimate and did an excellent job on the car. It looks brand new after the fixes!Services: Painting, Body & TrimServices: Painting, Body & Trim
Kimberly Porter-Leite
a year ago
Call Car Collision is the best! They are really friendly, accommodating, communicate well and do a fantastic job with body and paint! We have used them 2 times on 2 different cars and I can't say enough nice things about them. It's also so nice to have a local small shop where they answer the phone with a human being and work hard to take car of you and your car!~KimberlyServices: Painting, Body & Trim
Travers Grindall
2 years ago
Humberto took great care of my Infiniti! I had a damaged bumper that needed to be removed, sanded, and repainted. When I got it back it looked good as new, and they had even taken the time to vacuum my interiors and wash the rest of my car! Great placeServices: Painting, Body & TrimServices: Painting, Body & Trim
jackie stromberg
4 years ago
I have known Claudio, Richard and Humberto since my fist dent about sixteen years ago and it was my insurance agent who sent me there!Theirwork is unbelievable! the car was like brand new! Claudio and I worked together for four/six months about ten years ago on some added custom work and it still looks great! They also refered me to some excellent mechanics when needed. All people should be this trustworthy!!
Ludmylla De Oliveira
6 years ago
Humberto the owner, was very professional and amazing! He helped us deal with the insurance, and helped us with the car rental. I was very pleased with the service. It was great customer service, he explained exactly how he was gonna fix the car. All I did was wait for one week for the car door to come in , and it was fixed perfectly. This is the shop my family uses if we have car accident. It's highly recommended and you won't regret it!
Brenda Rivas
5 years ago
I had a great experience getting my car repaired here. Humberto was super down to earth and professional. He walked me through the whole process very clearly and he responded to all of my questions within minutes. My car was repaired and detailed and it looks brand new again! Humberto was so on point that he even sent one of his workers to open up the shop for me to pick up my car on Saturday (they re closed on Saturdays). I highly recommend using them to get your car fixed If you want clear comminication, professionalism and someone whose down to go an extra mile to help you get your car. Thank you guys for doing a great job and going above and beyond to help me! You guys rock!
Matt Steere
4 years ago
Umberto is very responsive and professional, and he always provides the highest quality work. I have brought my cars to him on several occasions, and have always been pleased with the result. I would recommend Call Car Collision to anyone needing auto body repair, whether paying yourself or through insurance.
Biren Roy
2 years ago
These guys do a great job and communicate well through the process. Very fair prices for SF and easy to work with! Had them do a few fixes for my chevy bolt and my bmw, highly recommended!Service: Body & TrimService: Body & Trim
Jossi Comodo
2 years ago
Humberto, the owner of Call Car Collision had a very friendly attitude with me, helping me to find the best solutions and give me a professional view of the job. I have been going to Call Car Collision for the last 10 years, and the service is always perfect with a excellent customer service. I highly recommend this business !!!Service: Body & TrimService: Body & Trim
robert sun
7 months ago
Great family owned business, Humberto and his crew are amazing and friendly. They do amazing job.Thank you,