Best Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trevor Yan
4 weeks ago
I have taken my vehicle, a 2004 Acura, here for several years. I always feel comfortable that I have received professional and friendly service at a reasonable price. When an intermittent issue cropped up with my vehicle, the owner took the time to thoroughly explain the possible diagnoses to allow me to make an informed decision.

  Monica McGee
a week ago
Our whole family goes to Best Auto! Thanks for taking such good care of us. Honest, practical advice, every time. Thanks

  Robert Sadlowski
a month ago
We were from out of town. Trusted Mr. Lee to help us.He was totally focused on our problem and gave us options for repair within a few days. The old Toyota had a bad computer. He allowed us to keep the car there until we could find a tow truck to haul it for donation. We would definitely recommend him to others!

  Ivy Audrain
2 weeks ago
Amazing service. The staff and owner go above and beyond, and are honest and transparent. Wish I could give 6 stars!!

  Kemal
6 months ago
Beware!!I took my vehicle this place Friday, before taking to them i called them and asked is there any possibility to fix it same day, and i got confirmation for that request, and drove there!Everything changed dramatically right after i went thereFirst of all, my vehicle has oil pump issue, which means there is a possibility of engine blow. ANd this is confirmed by these people.Anyway, right after i got there, person told me he can not fix it that day, EVEN WITHOUT checking the car. That was no suprise, since when you reach you will see, there is 15-20 cars waiting around, and even in 5m of wait, i heard owner told 2 different person on the phone that their car will be ready next week. SO the game is simple, getting car and making people stuck with them.Second thing, because of the severe situation, i was ok to leave the car, and asked at least they can tell me what the issue is. HERE WE GO!THE person tried to charge me 150$ for diagnose and he said he will KEEP IT even i am ok to fix my vehicle there! SO basically, he is charging, diagnose, labor and parts! And this is why? Because he knows that i know my car can blow and i can not risk it!!!!Terrible! Literally terrible service, Lied, and tried to take advantage of my car situation!I am skipping the part they called me right after i told them that i will give them a review!Make a favor and skip them,Terrible!

  Colin Dunn
3 months ago
Professional friendly service with a reasonable price. I did not feel like I got price gouged. Would go back.

  kevin lytkowski
3 months ago
Mom says Jimmy is the go to! He will take good care and not hurt the wallet, unnecessarily..it's an auto shop not a dollar store!

  Jim Li
5 months ago
The business moved new address.1800 Alemany Blvd San Francisco Ca 94112

  Nico Care Medical Transport, LLC
5 months ago
Jimmy is the best! New location same great, honest and quick service.

  Jason Davidson
2 years ago
My work truck broke down on my way to a job in SF and I was freaking out because I live 50+ miles away. I was debating whether or not to try and get it towed home when I found this shop only a couple blocks away. I limped in and the owner ran a diagnostic and said he could get the parts in a couple hours. They where very honest and reasonably-priced and got me back on the road in time for dinner. I feel truly blessed to have broken down where I did cause these guys are amazing. It's a small shop so be patient but they will definitely take good care of you.

  Julien Rhodes
2 years ago
Reasonable, honest and easy. I've had the oil changed and a smog check. It's nice to have Balboa park nearby to take the kids out while the car is serviced. Everyone wears masks and the door stays open.

  Shant Sukljian
a year ago
Did a smog check at this shop. Owner was pretty helpful and helped me schedule a time to come in even though he doesn't take appointments. The smog check was done using the Obd port in my car so fairly easy to do. The onboard sensors report the emissions to the computer through that port basically. He was a bit slow overall which is why I only gave 4 stars.

  Frank Lin
2 years ago
Jim is always the best and most straight forward mechanic shop in the neighborhood. He has the best Smog price in the Bay for over the last decade! Love his service and efficacy of his shop!

  Burden of Proof
a year ago
It's ok. Not cheap. At least they did not try to fix stuff that is not broken and charge it to me. Always ask 4 a second opinion when trying to fix your vehicle. Finding a good mechanic these days is very difficult

  Scottie Carpenter
7 months ago
Excellent service took care of my problems and have me back on the road quickly

  CS Desales
2 years ago
Jim is trustworthy and is very detailed with his explanation. The rest of them mechanics are snake oil salesmen who tell you your vehicle has something cancerous while truthfully it only has a cold.

  Karen
3 years ago
The car mechanic is ill-informed with smog check regulations even though this is a STAR smog check station. He failed cars with withdrawn catalytic converters installed before the withdrawal date. This violates BAR regulations. I would NOT recommend getting your smog check here.

  Rustam Rofiev
a year ago
Two week ago I changed the rear bulb for 25 $, and today they charged me 30 $, what a service

  Ian Andrews
a year ago
Welcoming and quick! Smog check was done in less than 20 minutes, at an affordable cost, and sent me on my way!

  Jennifer Ling
3 years ago
He saw me waiting out in the cold so he finished the smog check in record time! The fastest and best quality of service! Incredible customer service too!

  Aj Herrera
a year ago
Super knowledgeable, honest and friendly. I love this place. I officially have a new Mechanic in SF.

  Edgar Mercado
6 years ago
I been going to this mechanic for the past 18 years. He always give great customers service and it honest. He keeps my car running, and he keep your car running too!!!!!!!!!!!!

  Johnny Williams
4 years ago
The reason I like this place is because the owner Jim is a great mechanic always knows exactly what the problem is fixed the car quickly for a reasonable price

  Gaylon Butler
4 years ago
This place is honest and the service is good. You have to listen very closely because there's a little bit of language barriers other than that good job.

  Tanner Ayoob
5 years ago
Jim's very honest and the best only mechanic I'll ever go too! Thank you!

  Rey Buzon
5 years ago
Jim would give his clients precise scope of work that needs to be done , highly satisfied with his work ethics

  Adina M
4 years ago
Very friendly service. Easy smog check, reasonable price.

  alejandra iraheta
2 years ago
Jimmy is the sweetest and his shop is affordable! Only place I take my car.

  Alex Choi
3 years ago
Very reasonable price and very good work. I definitely will go back

  Dale Reed
6 years ago
Owner was very helpful and knowledgeable. Timely communications and overall great customer service!