Auto Stop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ed Crocker
3 days ago
My girlfriend took her minivan into the shop to get a oil change and when we did the rapidly no problems with the car. Upon leaving there was a strange rattling noise coming from the engine and when we asked the mechanic and the guy who owned the place they both refused to help us and told us to make an appointment in which we did and they still refused to help us or even acknowledge us. I'm not sure how this guy got good reviews but he definitely ripped us off and caused my girlfriend $550 in repairs

  Alondra M
a month ago
My experience here was great. I brought in my truck because it had the maintenance light on, and I needed to submit a smog check to the DMV. I picked it up about 3 hours later and the cost was fair. I do not feel that they overcharged me at all. Harrison met me at the front counter and explained some repairs that would be needed in the near future. They submitted the smog electronically and I noticed that my truck drives very smoothly since visiting this shop. Thank you!

  Joshua Schwab
a month ago
I ve been taking my Subaru here for 9 years and they re always super helpful and friendly. Last time I needed an oil change they even fixed two minor things without charging me. Definitely recommend.

  Diana Wang
6 months ago
I've been coming here for years -- this has been my go-to auto shop for the past 10+ years. Harrison and his team are fantastic - professional and honest and overall it's always a positive experience. I moved out of SF over 4 years ago and I still come here for any auto needs because it's hard to find a trustworthy place and this place is definitely trustworthy.

  Kolleen O. Machado
3 weeks ago
Stopped by for an air check on my tire. The service was quick and efficient! Had me on my way within minutes.

  Olga Ryerson
a month ago
We've had our car smogged here a few times now. They're fair and quick.

  Anastasia M
10 months ago
Great honest place. I came in to get my oil changed thinking I should be doing it every 6 months. They took my car in and saw that the oil still had plenty of life left. Called me back and explained that I don t need a change, and didn t charge me for the hassle. Love this place, and will be back again!

  Daniel McClintic
10 months ago
I came in to schedule a smog check. And they just happened to be free so did it right there and then. It literally took seven or eight minutes, enough to grab a coffee from across the street. So far I've enjoyed your service and will keep coming back.

  Bianca Family account
a year ago
We re traveling from out of state and ended up with a flat as our son is being treated at UCSF.The two nicest guys helped us out so fast and fixed our flat. We desperately need our car so we are so thankful for them getting us in and out. Would recommend for any family. They were also super considerate of our son who just got out of his chemo treatmentService: Tires

  Abdul Matin Rasuly
7 months ago
This auto shop appears to prioritize profit, as they seem friendly when the car issue could lead to higher earnings for them. Conversely, if the problem is minor and less lucrative for the shop, they might exhibit rudeness and decline repair services immediately.

  Elizabeth Patton
11 months ago
I am always weary of going to an auto shop because I do not know much about cars and feel like I am about to get swindled every time. Went here for an oil change and felt very good vibes from these guys. Very good service and honesty. Thank you!

  Elizabeth Li
2 years ago
I've come here twice now when I've gotten flat tires, and they've been fast and accommodating both times. The most recent time they were able to get the tire ordered and delivered the next morning, brought my car in around 9:30 am and everything was done at a fair price by 10:30. Everyone I've interacted with has been super helpful and friendly. They also take the little things into account, like packing the spare tire and all the tools back into the trunk, adjusting the seat, etc. Great car shop!

  Francisco Isenberg
a year ago
It cost me $75 for a smog check for my car. They checked me in right away and we're done with the service in less than fifteen minutes. The service staff was friendly. While you wait there's linea coffee shop, a dispensary, and pawtrero pet store to keep you busy all within half a block.

  Monique Nguyen
10 months ago
Great service and timeliness! Had a smooth smog test and windshield wipers change. Can t remember the name of the kind, friendly Asian man who checked me in out! TYSM!!

  Paul Bendor-Samuel
a year ago
I needed a trustworthy mechanic after moving to San Francisco. My local friends recommended Auto Stop, and I m glad they did. Excellent service, fair prices, and trust worthy people.Services: General repairs & maintenance, Brakes, Auto maintenance, Oil changeServices: General repairs & maintenance, Brakes, Auto maintenance, Oil change

  me myself
a year ago
STAR Certified Smog My awesome mechanic, Robert Kim at Action Auto referred me to Auto Shop @ Mississippi & Mariposa, where I met Harrison and the crew.Came in about 4pm today, Friday, without an appointment.I did not know the difference between a traditional smog and a STAR smog...in short, the latter requires more effort and takes more time. Action Auto only does a traditional smog.So, I met Harrison at the desk. They were busy but got me in. I observed some awesome multitasking and in about 20 minutes I was settling up and out the door.A well oiled machine and worthy of Action Auto's referral, and now mine.Great experience ... 5 stars!

  Straten Schemel
5 years ago
I've been coming to this shop for over 3 years now with multiple cars. I've had everything from regular maintenance, breaks, timing belts, power steering, alternators, wheel bearings, ball joints, tires mounted, and more. Prices are reasonable for SF and usually a bit cheaper than others shop's quotes. The owner, Harrison, is friendly and honest.In my younger days I was into rebuilding and fixing my own cars. Now that I'm older and life is busy I don't have the time nor the space to do my own work. I've never thought these guys were ever trying to take advantage of me.They will also let you have the parts they replaced. The one thing that they didn't was the alternator and I believe that is because they pass on the recycling refund to the cost of the part. Same with the battery. Similar to if you went to AutoZone and did it yourself.Highly Recommend. But like with all things always shop around.

  Ryan McNabb
6 years ago
Very fair prices and quality work. They don't push additional service work onto you. They just let you know what's going on with your car. I got new tires put on recently, and they quoted me 4 different tires without any pressure. We discussed the options and they did the work in a couple of hours. I will take my Jeep to them as long as I live in SF.

  Simeon Jewell
4 years ago
Blew a radiator hose and swung in here on my way home to get it re-attached so I could make it home. I called ahead but when I rolled up my minor issue was resolved immediately. The tech pointed out that the radiator connector was completely shot, and that I needed a new one. He worked quickly and was quite friendly, and his repair got me home. I typically work on my own cars (I've got a new radiator on the way to my house!), but I much appreciate when I can stop in at a quality shop to get something done properly and quickly.I'll definitely stop by here from time to time when I need something done while I'm in the city.

  Michael Gilson
6 years ago
Had an extremely poor experience yesterday and the day before with a battery problem on my 2007 Honda Pilot. They were good getting my vehicle in on the same day, then came the problems. I was given a quote that I signed, as well as the owner's word that I could keep the alternator and all parts replaced except for the battery. Hours later I was called and they jacked up the labor price by over $100. Even hobbyists can replace this alternator within an hour. Because I needed my vehicle back, I agreed. The work was fine, but I wanted to keep the old parts to verify that they were in fact malfunctioning, as well as to re-sell them. I came back the next day asking for the parts and the owner refused and started to get extremely aggressive. Other workers came into the small office, tried to physically intimidate me, and got in my personal space trying to physically push me out. They refused to give me my old parts, despite the verbal agreement the day before! And they were physically aggressive with me, which I don't really care about, but be prepared to defend yourself! At least the owner carries a pocket knife as well as one of his staff members. This is not how you run a legit business. Also, I felt like I was being judged as someone who could be pushed around and taken for additional money. So if you make the bad choice of using this business, make a recording of the entire interaction, be prepared to physically defend yourself, and you still may get ripped off and physically pressured out. Wow!

  Rich Keenan
7 years ago
I work nearby, and I've had Auto Stop do several things with my car. Every experience has been great - they've taken me in on a moment's notice when possible, and the diagnosis & work have been perfect every time. I'm a former racing mechanic, and I can appreciate good work!

  Leighann Breeze
8 years ago
Came in to run diagnostics on check engine light, willing to get the problem repaired if needed. The guys said it would be 2 hours wait and then cost $95! I asked if I could leave it for 2 hours and they said no. It was like they were trying to avoid any work. Tons of car shops nearby, I called Chilton's around the corner and they were incredibly helpful, diagnostic was free and they were great to work with.

  Jessica Vo
6 years ago
Harrison, the owner, and his crew, Steven, Ken and other guys, are ABSOLUTELY AWESOME! Very honest, trustworthy, and fair on suggestions, diagnosis, and price. Also work is quick and thorough. Can't say enough good things about these guys!

  Frank Chen
8 years ago
I bought a car from Harrison, the owner of the shop. I lived 150 miles away. He told me the smog was passed, but it was not. He asked me to pass it locally and he would send me a check. He never send it to me, even after i reminded him a few times. He also told me the SRS warning light is from a seat belt buckle and can be repair for free by dealership. That's also a lie. It did not have a seat belt buckle problem, it has some other problem entirely. He made something up just so i would buy the car. It was the worst experience ever.

  c gopinath
2 years ago
The guard underneath the engine had come loose after being caught in a curb. I stopped at the shop to have them evaluate it. They interrupted their work, put it up on the lift, and fixed it and wouldn t even charge me for it. Very helpful and I will surely go back to them for my next problem!Service: General repairs & maintenanceService: General repairs & maintenance

  Bryan Hughes
4 years ago
My go-to auto shop. Service is great and a good value. They have serviced both our vehicles a 2003 Ford truck and a 2016 Mazda CX-5. Definitely recommend.

  Nathan Emery
5 days ago
They always take care of me right at this shop. In and out for a dime service in a flash.

  Meera Patel
a year ago
SUCH a wonderful team, they are so kind and good at their jobs. They saved me $400! Great team

  Thomas Jensen
5 years ago
Used these guys for years when I had BMWs with expired full-service warranties. Always great service and reasonable prices. Highly recommend.

  David Johnson
3 years ago
They do not know how to run a smog check. I failed, did the repairs they asked for and still failed again. I went to the testing shop next door immediately after failing here and passed. Maybe they don t know how to use the equipment?