Galpin Honda Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Assassin Creed
a week ago
NEVER BUY ANYTHING from this dealer.IF your Honda needs repair under warranty THEY still gonna charge you 250$ diagnostic fee and blame it on you!Lest say something doesn't functioning correctly. You bring car for diagnostic. They will try to diagnose. And then they will come out and say "Can not duplicate the issue"NOW YOU OWE US - 250$Because they couldn't or did not care to find a issue.What kind of clown run this place?I want to talk to you!

  Cindy Chavez
3 months ago
Be prepared to wait at least 2-3 hours! But their customer service is really good. I ve taken my car their a few times and I ve never been disappointed.

  Dana Moreno
a week ago
angel never gets back to me, seems like he only values his long term customers.

  Julio C. Avila
10 months ago
Service agent Angel Lopez is wonderful. Not pushy. Just honest. The way it should be. And he's the real deal. I always feel at home here at this dealership. Especially in the beautiful city of San Fernando. Thank you Galpin Honda. Especially Angel Lopez. Matter of fact, all the gentlemen here named Angel are great!

  B Sirinut
11 months ago
I went here for a simple service of oil exchange and wheel rotation. My car is about 13 years old. They broke one of the wheel studs during the wheel rotation. They avoided any responsibility and claimed that it was broken due to being worn out. They even would charge me $170 if I had it fixed with them. There is also a big scratch on the car frame near the wheel which wasn't there before. I got out of there, spent a few bucks on a new stud, and fixed it myself.I learned my lesson not to use their service ever again. Is this how a supposedly reputable big car service should operate?

  Sam Vincent
4 years ago
They gave me a dirty car. They cleaned it again but a really sloppy job. Amazing how things start breaking down right after the warranty expires. Then they want you to pay an astronomical price 4 fixing a light that is only half working. When I refused too considerate, they wanted me to sign did I refuse the service. Is that what you call it? Service? I call it a rip-off. Not what I was promised when I purchased a brand new car. I notice some people are happy with the service, I doubt it. It's a hit and miss place. They usually hit you! I won't suggest for anyone to go there.

  Max R
3 years ago
Miscommunication leads to $170 extra charge.I take my car in to get work done. It takes 5 hours and they give me a laundry list of problems with it (it s an old car) and charge me $170 for the inspection. ANGEL said the $170 would be credited to future work done.I take it in a week later to get the tires replaced and aligned and ANGEL refused to honor the $170 credit. And charged me ANOTHER $170.I explained that what he was doing was dishonest and I feel cheated. He didn t care. No concern about customer service.Honestly I would never come back because ANGEL was untrustworthy and dishonest.I expect a refund and an apology.

  Cosmic Angel Network
2 months ago
The service is always amazing..

  Bosko For real
a year ago
The best service ever. Not going anywhere else. You don't need to own a Honda to get 5 star service. They took care of my 2019 hybrid honda. Keep it running perfectly.

  Clint
a year ago
Great service and kept me cool in an air conditioned room with a cold drink to help pass the time as my car got the service it needed

  Jaime Romero
2 years ago
I am convinced they did not even resurface my rotors, change my brake pads, or change a bolt that was bent. My brakes are still not properly working after 2 months of having that work done. I m really unhappy!Service: General repairs & maintenanceService: General repairs & maintenance

  Jay Dee (JayDee)
2 years ago
Five Stars to the Service Team. Specially Angel, if you need service, ask for angel, he'll take care of you.As for sales, had to deduct the one star sine we were trying to trade in a Honda lease to purchase a new car; however, the responses were slow coming and as a result we went with the other H and get a great trade in value on the civic.

  Elia 17th
4 years ago
I m so disappointed on the service they did to my car!! Uneducated workers they charge me more than 400$ to do the major service and literally they gave my the car with no changes I wish I just told them to do oil change coz that s the only thing they are good at

  Brian Cecil
a year ago
It was painless, effective, and quick. Henry is a great service advisor.

  Adrian Martinez
2 months ago
Excellent service

  Michael Irving
3 years ago
Love galpan honda..I was driving and my wrench sign appeared, I called my service advisor kim got me in same day ,completed my car in less than two hours..great deals and service.

  Mike Vazquez
3 years ago
Good service they made it super easy and pick up time was on point ,no hassles no problems..

  Erick Ortiz
2 years ago
Attentive and answer to all my questions and make suggestions to improve my car performance, provided an Uber to my house while my war was getting fixed, that was great

  Nazri Hasbun
2 years ago
Good service while you wait, they even wash your vehicle.

  Carlos Anguiano
2 years ago
The people are very nice and kind. They always make you feel priority and feel special

  James France
3 years ago
Over charge for lousy service hallways trying to get me to pay for services not needed. Don't bother

  Jimmy Gonzalez
2 years ago
Great Service.Great Representative, took care of all my needs.

  Jeff Arand
2 years ago
Good service great people it's a win, win situation

  Lorena Alvarado
3 years ago
THERE ALWAYS THE BEST CUSTOMER SERVICE IS AWESOME MY SERVICE GUY ALEX IS ALWAYS ON POINT

  Angel Sanchez
a year ago
Honda owners do not use this dealership for service much less purchasing or leasing a vehicle..

  Barbara Goldman
3 years ago
Angel Lopez, service rep Nice professional manBeen working with him since 2010.

  Sergio Almaz�n
a year ago
Excellent service, great people too

  Terilou
2 years ago
Always a great experience for me at Galpin Honda service center.

  Ramon Nevarez
3 years ago
Kimberly Hernandez, service advisor, very knowledgeable , extremely helpful, the best!!

  Erika Villegas
a year ago
to be completely honest , next time I purchase a car it wont be Honda .Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance