Norm Reeves Toyota Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerome Rice
5 months ago
This is the second time I've used this Collision Center for repairs to my car from an accident that was at no fault of my own.This second time, when I called in to make an appt, Ray's first question was "is everyone okay"?The other insurance company wanted to give me a check for damages but with Ray's expertise, he made sure my car was good to go!Great team here! The young gal at the front desk is helpful too!

  Jimmy Madriaga
4 months ago
Terrible service idk if understaffed or what but it's completely unprofessional that their mechanics are "Sick"they quoted 3 Weeks which turned into a month which turned into a month and two weeks with more "worker complications" between all of it I can not for the Life of me recommend this shop!!

  jjaimefox1
7 months ago
I took my 2021 sienna to get the roof repaired. They keep telling me the car would be fix by a certain day an it wouldnt happen they keep changing the days. After weeks of waiting they finally gave me my car back. When I inspected the work they had done, I noticed they had fix the dents on the roof but they had created a lot of new damaged, and said nothing about it thinking I wouldnt notice. The body shop guy left around 30 small dent and said nothing, I told them about it and they said they would fix it. After a couple of days they gave me the car back, they used PDR to remove the small dents that where still visible, and they left paint bubbles and paint imperfections, they said I would have to leave it more time to re sand and paint again. I decided to take my car as is, never going back to that body shop. Never take your car to a dealership they are thiefs and liers. 100 dont recomend.

  Ernesto Garc�a
a year ago
Customer service/ the front desk is in need of someone who likesvdealing with people who need their cars repaired after a collision. Sheena is a terrible, terrible. I had a really bad experience. The work was perfect and awesome. Too badci havevto deal with bad customer service to have a great job done on my car.Service: Body & TrimService: Body & Trim

  gothicel
9 months ago
Clean, friendly, and fast, what else can you ask for.

  Yaohui Xie
3 years ago
the front desk is very terrible service, as if I owe her money. And the service take too long time.

  J M
a year ago
My overall experience with Norm Reeves has been great!

  Frank Burciaga
2 years ago
They took a little longer from what they said but they did the job and some more. I used the guarantee program here, please take advantage.