La Jolla Mobile Auto & Truck Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Courtney Gionco
2 months ago
I really feel disappointed in general by how difficult it is to find a trustworthy mechanic. I brought my Chevy Express into this shop a couple of weeks ago because of a ticking sound my vehicle was making along with a check engine light. They squeezed me in (which I did appreciate) but proceeded to diagnose my problem using "sparkles" in my oil to support that there is metal in my oil meaning I would need to replace or rebuild my engine all together.They charged me 300$ to change my oil, and essentially put a bandaid on the problem. It was only once I had paid that the owner expressed "I'm a ford guy, not a chevy guy", which I found funny, insinuating there may be some insecurity around is diagnosis that he did not want to be transparent about.I think what has moved me the most is I have talked to other mechanics who said this ticking noise was not showing signs that it required an engine replacement (aka the ticking was dependent on weather, it wasn't getting louder over time, etc.). Additionally, a mechanic I met on my travels further explained to me how the "sparkles in oil" gig is a scam completely. This is because there is a metal piece, a magnet, actually, at the bottom of the oil pan. this magnet actually magnetizes to all of the metal that might be in the oil. This is what I should have been shown, if there in fact was a problem related to metal in my oil, as a result of severe bottom half engine issues. I was further told from another mechanic that metal is normal in oil from wear and tear, but that is what the magnet is put in place for, it sucks all the metal right to that point, so if there are huge chunks on that, that is where the issue is. Basically "little sparkly pieces" in oil is not metal because it is not magnetized.Overall watch out, especially if you are a woman in general, this shop may take advantage. He filled my tires at the end of the appointment honestly now looking back probably just to come off nice, but now I see it was another money grab.

  Bernie Koen
4 months ago
I was a little worried because I've had bad experiences with mechanics before. I spoke with Aron and he explained everything to me, showed me where the problem was in easy to understand language and gave me some options for how to move forward. and to top it all off I got to meet their lovely little shop dog Pinot!

  JP Truchement
10 months ago
Aaron provided exceptional service at a very fair price. We arrived from Florida with an overheating chevy Duramax that needed urgent attention and a regular service maintenance. He answered the phone on a Sunday and scheduled us first thing on the following day after our arrival. He had already received all the parts when we showed up at 8:00am. At noon we were back on the road. Not only did his team do everything requested and more, but he also volunteered a wealth of knowledge to avoid overheating during the rest of our trip. Great business !

  lin michael
11 months ago
My son repaired the wheel hub and bearing on Jan. 2023. For unknown reason it come out the noisy sound when press brake. I went to other store and need to install the new one since it is damaged.I let Aaron know this issue and he provide me the Worry Free to claim repair fee. The claim is easy and fast.Thank you for Aaron quick response and quality service. It is very good experience to repair auto at La Jolla Mobile Auto & Truck Repair.

  Badbo Smiles
a year ago
Ive been coming to Aaron s shop for about 2 years now. Everytime I go in, there is professionalism being shown with every move Aaron makes. No hidden fees with this shop. Aaron tells you what is needed to be done and he fixes it 110%. Aaron is honest, trusting, and hard working. He is so passionate about his company and his job. I recommend every vehicle (diesel/non-diesel) to go here with any of your concerns or problems with your vehicle. Thank you La Jolla mobile auto & truck!!

  Dani'l McGill
a year ago
Aaron is AMAZING!!!! I had been to a couple of places that claimed I needed new struts, I paid one person to fix it and the noise continued. It was only until I googled some places and saw all of Aaron s excellent reviews that I decided to give him a shot. I was able to get my car towed to him (so he could do a diagnostic on it that same day) and he called within hours letting me know the problem. He fixed it the next day for me but let me know my car was now making an even louder noise (me still thinking it s my struts). He realized it was my motor mount and was able to order the part and get it fixed the next day. Out of 3 people (and losing $100 s of dollars) telling me I need new struts, Aaron was the only one that figured out what the problem actually was (my motor mount and not my struts). His prices are are fair and you definitely get what you pay for (I learned the hard way multiple times before coming to Aaron). I will be back to him for all of my car needs!! He is honest and actually knows what he is doing!!! Thanks so much!!!Services: Electrical repair, Auto engine diagnostic, Auto maintenance

  E. C.
8 months ago
Needed my breaks bled. Aaron came in the lowest and was able to get the truck out the day after I dropped it off.Great service and great attitude. And cute dog.Service: Brakes

  Gabriel Jebb
3 years ago
What a disappointing service these guys provided. Not only did they miss the original appointment date. But we explicitly stated one of our work trucks had electrical problems. Over emphasized it had electrical problems and needed someone that knew diesel engines and was good with electrical. We told him a number of times it was a Dodge 5500.After showing up at our facility Aaron tells me obviously it's electrical. He didn't have the parts needed to replace battery terminals for the diesel truck we told him we had. I asked him to clean throttle body as well. Aaron said if we wanted it repaired we would need to take it to his shop for 3-4 hours of work.I was just charged $170 for 30 minutes of effort in which they replaced a battery I already had in stock and dumped some coolant into the engine. Great I got some good advice, but it was the to fix the problems, I already told him I had. That's why I called him.

  Alex Kelso
3 years ago
Most importantly, Aaron is a stand up guy and an honest mechanic. Hard to find these days. I brought him my duramax and he had 2 out of 3 things fixed for just a couple bucks. He couldn t get my transfer case working, likely due to not having Chevy-specific programming (techII), but he spent a few hours of time diagnosing it that he did not charge me for. He also didn t just throw parts at it like the dealership mechanics like to do. If I had a Ford, Aaron would be my sole mechanic. Clear communication and expectations.

  Adam Gerlach
2 years ago
I have had multiple trucks worked on by Aaron and his crew. Stellar work AND communication every time. I sent him a disaster of a 6.0 that I had started working on them couldn t continue. He took over, dealt with the incomplete stage the repair was in, and did all the work perfectly. I then had a break down on the highway ina different vehicle and called him from the side of the road and explained what happened and he immediately said bring it in and I ll look at it. Was able to identify the issue later that day after he stayed late after closing to receive the vehicle from the flatbed.Great, honesty shop. Couldn t be happier.

  Nikhil Krishna Godha
a year ago
Top notch service. Aaron knows his way around fixing the most complicated BMW cars. Was at my home within 1 hour after requesting a battery change. In and out within 20 mins. Highly recommend!Service: BatteryService: Battery

  Elian S.
6 years ago
After my truck was inspected by 3 mechanics none knew the problem. Called Aaron /La Jolla Mobile he was able to make it the same day, looked at it and immediately knew what the problem was. got it fixed and the truck has been running great since. Very professional, quick, honest and fair prices. Thanks Aaron I will definitely call you again.

  Joe R
5 years ago
OMG! I totally wouldn't have believed all these positive reviews unless I gave Aaron and his team a try myself and experienced his outstanding mobile repair service personally! After experiencing his service today, it was like moving from the stone age of auto repair to the modern age! I can't believe it took me so long to experience the positive difference!Here is my story:1:47pm Yesterday I spoke with Aaron about my water pump & thermostat needing to be replaced in my Navigator. Local ford dealer wanted to replace everything in the cooling system & when reduced to just water pump & thermostat, still HUGE $$ desired and they told me 2 days in the shop without my vehicle.1:53pm Yesterday Aaron had texted me an estimate that was much less expensive then the dealer & he would have one of his guys do my fix in the comfort and ease of my own driveway!About 2:50pm Yesterday, I confirmed the job and price, Aaron confirmed one of his guys with an assistant would be at my house at 8:30am the following morning. He told me it should take 2-3 hours to complete. (Keep in mind, the dealer wanted to have my car for 2 days!)8:30am Today, Josh and Jason show up at my house with all Motorcraft original manufacture parts.11:30am Today, Josh and Jason complete my water pump, thermostat & replace my coolant.Josh was extremely knowledgeable and walked me through the repair because I was interested and wanted to know how the vehicle worked. Jason was a great assistant. Aaron this morning even sent me a photo of the new water pump via text prior to Josh's and Jason's visit. I know after having this experience, I will always be calling La Jolla Auto & Truck Repair when I need a vehicle fixed. They are comparable with local shops in cost, extremely knowledgeable, only fix what is needed & saved me a ton of time vs. bringing to the local dealer.I highly recommend this company, Aaron, Josh and Jason!

  Gregory Hawthorne
5 years ago
La Jolla Mobile Auto & Truck did an excellent job and were friendly and professional. The mechanic showed up within the hour on a Sunday and replaced my starter. He asked me a few questions and was able to have the part on his vehicle which saved me a lot of time. The pricing was fair and he thoroughly explained everything including the warranty. I would definitely recommend them!

  Tim Gilliam
7 years ago
Our delivery truck broke down on the side of the freeway due to a belt that had broken that had to do with the steering mechanism. We are located in Los Angeles and our crew is not familiar with repair places in the area so we had no idea who to call. We went on line to search for places and found Aaron at La Jolla Mobile Auto and Truck Repair. Even though he didn't pick up, I left a message anyway even though we were in big hurry to try and get this fixed or we would have had to send another truck to pick up our crew. Aaron called back in minutes. I told him the situation and he was very professional and explained that he was a service tech for Ford and was very experienced repairing the E350 series. He was out in minutes and managed to get the guys off the freeway so he could work safely. Told the guys he would be back in 45 minutes after heading to Ford for OEM parts. He was back in a flash and fixed the parts and topped off the fluids that had leaked because the water pump was not working due to the broken belt. The guys just got back. Thank you Aaron for saving the day!!!1. Fast Service2. Honest Pricing3. Owner Works On Your Auto4. Takes CC5. Saved the Day!

  christian marmolejo
2 years ago
If you have a Diesel truck or any vehicle for that matter bring it to this shop! He charges a fair price and gives you honest feedback. I have used this shop for a fuel filter replacement and an oil change for my 15 Duramax. Nothing but solid service and great work! My experience in San Diego trying to find a Diesel truck mechanic has been a nightmare!!! This shop was a breathe of fresh air and also has a cute shop dog to great you.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Oil change

  Mike Rote
2 years ago
It just can't get much better than Aaron and his company. RVing our way thru SoCal, had a check engine light come on. Took it to the dealer first, they wanted $2K+. Found these guys after that and went for a 2nd opinion. SO GLAD! Decided some of the dealer repairs were not necessary, those that were, were done with parts that were either half the cost of the dealers (same part) OR slightly lower cost and BETTER than OEM part - and HALF the labor rate. Aaron got me in quickly, got to work on the truck when he said he would. Got me out quickly and as promised. Aaron is as honest as the day is long. Gives you all the facts, no pressure, you decide what you want to do and what the various consequences may be. You're in good hands. Wish I was a local so I could continue to use him!Services: Auto engine diagnostic, Engine repair

  Daniel C.
9 months ago
Very good experience. Managed my expectations well, quickly communicated when additional problems were found (and suspected to begin with) and I feel like I was treated with respect and honesty. Will come again if I need a quality mechanic.Service: BrakesService: Brakes

  Collin Wheeler
5 years ago
Great Guys, affordable rates!Met me very short notice on a Sunday Morning with a broke down Subaru. My Harmonic balance came loose on crankshaft and threw both belts, as well as damaged the shaft. Aaron was able to get it fixed in about 20 minutes so we could make it back to New Mexico.The best in San Diego!

  Donal Oneill
4 years ago
Called them this morning regarding an International 4300 diesel truck we just purchased. They were able to fit us in the schedule that day at noon. Josh and Jason both showed up promptly at our location, and went to work. They were kind and thoroughly went through the inspection. They talked with me after and explained some areas of concern for the truck. Prices are affordable and very reasonable. Thanks guys!

  Greg Banks
4 years ago
Great communication beforehand with Aaron. Went the shop and was seen immediately, with Aaron going for a ride in my car to confirm suspected problem. His guys fixed the problem in the expected time-frame and were up front about all work that was being done beforehand. Would definitely use La Jolla Mobile Repair again.

  Abdur R
3 years ago
I took my car to the dealership, they quoted 2K for valve cover change. It was done for less than $500 and he was honest about the battery as well. Said battery is good, no need to change which was opposite of what the Infiniti dealership had told me. I would trust these guys with my car blindly.

  Tom Hay Bauer
4 years ago
I highly recommend Aaron and LJMATR! He was able to stop in on a Sunday morning, patch my tire, and now I'm up and running. Furthermore, his well-equipped work van was short enough to be able to fit into the underground parking structure of my apartment building. Since my car has no spare tire the two emergency road service plans to which I subscribe would only tow my car to a shop, which would have been a huge production for a simple flat tire. I am so happy that I called LJMATR instead.

  Andreas Falkiewicz
4 years ago
Called in assuming I needed a new starter or solenoid for my jeep only to discover that it was only a battery. Called, and due to where Aaron was at the time, 45 minutes later he was at my home, another 30 minutes later I had a new battery, everything tested and he was gone. Polite, efficient, credible and wasted no time. My type of experience.

  Todd Schoelen
5 years ago
Aaron and crew at La Jolla Moblie do all the work on our fleet. Great service, timely work and these guys really care to do the best for your vehicle and your needs. Super knowledgeable and great technician. They have worked on our vehicles for over 3 years.

  Matt LaPointe
5 months ago
Super convenient, friendly, and efficient.I appreciated the good communication in setting up my on-site service!

  Christine
2 years ago
I had my F350 towed to La Jolla Mobile Auto because I thought I had a blown head gasket. He was upfront with what that would cost but even though all the symptoms I described seemed like a blown head gasket he ran a couple pressure tests and determined it was only a leaking hose due to a faulty coolant reservoir cap. Ended up being 1/10th of what a head gasket repair would be and he didn't even charge me for the new coolant cap. I highly recommend La Jolla Mobile Auto and will definitely go back for future service.Service: Engine repair

  LaMarr Chapman
4 years ago
I d like to give Josh and Aaron a shout out. Both of the guys came out and did a wonderful job on repairs needed to my GMC Yukon. Thanks to these two my family now is back to being a two ride family. You ve got yourself a loyal customer here. Thanks again!

  Casey Thayer
5 years ago
I have used La Jolla Mobile for the last six years. Aarron and his team hands down are the most honest reliable guys out there. He is always fare and gives you an honest quote. I will continue to use him and his team for all my maintenance and automotive needs.

  Zak Step
2 years ago
Aaron is a lifesaver.I was in a bad spot, my power steering was basically falling out as I poured it in. Aaron saw me right away for a great price and sent me on my way.