Genesee Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jinny Lee
7 months ago
I bought my first car in 2019 and had no idea what basic maintenance was required. I came here for my first oil change and John was so kind that while I waited for my car to be done, he walked me through the different maintenance I would have to keep an eye out for. For 2 years, I only brought my car here, then I met my partner (who happens to be a mechanic and now services my car). John is very fair and transparent with his prices and when I was having an evap error (constant check engine light due to something wrong with my gas tank), he walked me through the different repair options and let me decide if I wanted to try the cheaper options first before doing the more expensive diagnosis and repair.I really recommend Genessee Auto Care for an honest, trustworthy, and thorough mechanic.Services: Brakes, Oil change

  David Frank Doherty
9 months ago
Will hopefully have my mother s 1998 Civic repaired by this place on Friday. Regardless, I just wanted to say how nice and helpful John was in trying to get my mother s car on the schedule which he did. I personally have heard great things about his work and shop through a personal friend. Nice guy for sure UPDATE John did an excellent job! Car running within a few hours all good.

  Greg Tate
a year ago
John was AMAZING!!! he fixed my truck and got me back on the road in 1 day. The Ford dealership quoted me 2200 dollars to fix a multitude of issues. John correctly fixed the only issue I had and did not charge me for extra unnecessary repairs. He fixed my issue for a fraction of the price. If you need work done on your vehicle, go see John at Genesee Auto Care.

  Sabrina Johnson
3 years ago
My family and I have been taking our vehicles to John s shop for 18 years. John is a man of his word and he is very professional and personable! John has gone above and beyond for my family and always finds time to squeeze me in. Not only is John a wealth of knowledge, he truly cares about each and every one of his customers . I know with John, I have made a friend for life. His prices are fair and he does excellent work! I can t say this enough but if you want an honest shop to take your cars to, Genesee Autocare is the place to go.Services: Auto engine diagnostic, Auto engine tuning, Brakes, Oil change

  Bruce Rosenblatt
3 years ago
Should ve taken the time 20+ years ago to write this review for John. He is absolutely the best mechanic you ll ever meet and the most honest man that you ll ever meet. Save yourself a lot of time and money and just bring him the car to fix it right the first time. He always notices other things that have gone wrong and takes care of them many times for free!

  Mike Blbo
2 years ago
I have been going to john for over 15 years. Was always happy with his work and prices. Brought my car for inspection and maintenance at 8:15 my appt was for 8:30 around 8:45 or so john shows up and I give my key. At 10:06 his employee calls and says everything looks good but I could use a new battery so I say sure since the inspection surely wont be that much. A few hours later i went in to pick it up and was floored by an almost 800 dollar bill ! John wasn't there so i went back a few days later to find out if this was all just a big mistake. So he basically said the computer shows this many hours at 135 an hour so if it only takes less than an hour and a half you still get charged for computer estimate of 4 hours! He offered 90 dollar refund but I refused. If he needs the money this bad he can keep it. I noticed the last few times I went in that not as many employees working there maybe that's why the new prices. I forgot to get an estimate before they started and will not be making that mistake again.i really hate leaving a review like this from someone I liked and respected for so many years but I dont want this happening to anyone else

  M M
5 years ago
Been going here for 7 years. John is the best mechanic I have ever had. Honest, skilled, trustworthy, efficient, fair, and at a totally reasonable cost. And he takes the time to talk to you and explain your situation and show you himself. He really cares about my cars. And he s funny! I feel like he is family at this point. He is the only mechanic you will ever need.

  Bill Glassman
3 years ago
They tell me the noise the brakes are making are in the front so they replace the front brakes and they say they will also clean the back brakes. The brakes still make the sound. 5 attempts later they say the sound is in the front probably faulty parts. I take the car to another mechanic and they pull off the back wheels and show me that John never cleaned the back brakes and that's why the problem was never resolved, go figure. Horrifying experience!Service: Engine repair

  Melissa Walker (plsandthanku)
2 years ago
I recommend John to a friend after he saved my old Toyota Tacoma; he came through again for my friend. John and his staff are always respectful, down to earth and honest, and I can always count on him.

  Ava Lambardi
6 years ago
I am a 52 yr old women on medical .... I've brought my car (2006 Hyundai Tucson) in a few times to Genesse Auto. I usually leave my car ther over night so they can start whatever they need to do with it or at least get it in the rotation early... every time !!!! It takes hours, a day (for an oil change, and tire rotation) and in some cases DAYS to get my car back. Last time I made an appt for an oil change and tire rotation a week in advance and also confirmed with a worker (Eddie) two days prior to appt. .... so i left my car overnight (my appt was 8:30am for an oil change, tire rotation) ... i called John at 2pm (to make sure they even got my car) and his response was "oh yeah, we got the car up, but i can't remember what we were doing to it" !?! He said he called and left messages (there was not one missed call nor message on my phone) and was waiting for me to return call. Anyway, I let that go and reminded John what my appt was for. (OIL change, tire rotation). I finally had to call him again bout 4:30-5pm to ask how my car was ... he said it was done except there is a leak in my radiator and there is something wrong with your seat belt latch. I NEVER ONCE had a problem with my seat belt latch nor have I ever seen a leak in my radiator (i watch for leaks everytime i gas up) ( i mean this was gushing out radiator fluid on the ground.) Never have I seen a leak or gush of radiator fluid. Then I find out John was not the one working on my car. I feel very dissatisfied!!! Especially when he says he LOVES to help elder women. It makes me feel like I am not a valued or appreciate customer. I will bring my car back to fix the radiator (John promised he'd be the one working on it as I feel the "workers" r not being gentle with my old car.) I hope they fix the seat belt and radiator with no problems and in a timely manner. Sorry, Just a dissatisfied customer.

  Steve Brady
4 years ago
John is by far the best mechanic I have ever dealt with. I've been going to him for years and won't use anyone else. Highly recommend Genesse Auto Care. Thanks for everything, John, it's truly appreciated.

  Hebrew Hammer
9 years ago
My family has been doing business with this shop for over a decade. Rich and the crew are the most trustworthy, customer service generated, honorable people you will ever be lucky to run across.Finding a good mechanic, an honest and fair and caring mechanic is like trying to find the right doctor for your child or elderly parent...... Genesee Auto Care cover all the bases, goes above and beyond and in a nut shell can be trusted to do great work at more than reasonable prices!JDS

  Kaitlin Town
4 years ago
Amazing service every time!! As a younger female who s car maintenance knowledge is very limited, I appreciate the honesty and transparency. I don t feel like I m being swindled and know the shop is genuinely looking out for my car and my family!! Would recommend a million times over.

  Theresa Hornbuckle
4 years ago
John has gotten us back on the road a few times. We've taken all of our cars to him. He's honest, thorough & willing to explain what & how he's done the work.

  Alice Stocker
2 years ago
Expert mechanic, fair prices. John is very personable and sometimes fixes things without charging. Really cares about his customers.

  Tome Micevski
3 years ago
After 3 different mechanics tried scamming me just to steal my money l finally found the right place for my car ! The most honest one you will find in San Diego! Highly recommend it.

  Joe Dirt
3 years ago
Very professional, fast and excellent service. Walked me through everything that needed to be repaired. I'd recommend Genesee auto repair to any one in need of auto repair. Thank you John for fast and honest service.

  John Silva
4 years ago
John and the guys are always friendly and on point. Honest mechanics are difficult to find... Would recommend Genesee Auto to anyone.

  Karl Buckley
3 years ago
Only honest mechanic I have met. Trust sending my daughter there alone and not get ripped off.

  Jeff Reynolds
5 years ago
A very knowledgeable owner John took great care of me at this place that was given to me as a recommendation by a number of people. This is my new go-to place for honest recommendation and very fair prices.

  Randy Schmidt
a week ago
Helped me out when I really needed it

  Rick Ross
5 years ago
John runs one of the best auto repair shops I have been to!

  MILTON MOORE
5 years ago
John is the Best! Probably why he is always busy! Honest and fair!

  Russell Humphrey
9 years ago
Great serviceA part came faulty and they rechecked the vehicle and replaced the faulty part quickly asnd with no hassle

  Marine Street Underground MSU 67
5 years ago
Epic service.....so honest....iv waited a month to get my truck looked at. I trust no other!!!!!!

  Brittney Huegerich
6 years ago
Very reliable. Always do a great job for a great price!

  Kelly Ketcham
4 years ago
They do great work very honest very friendly customer service

  Robin Parker
4 years ago
Best place to take your car for any kind of repairs.

  Jesse Cubberley
7 years ago
They get things done, straight and direct at a good rate.

  Bo Celle
6 years ago
Honest car repair done for a reasonable price