Clairemont Cycle Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amed Mullins
10 months ago
One star is the lowest I can go unfortunately...I took my 2021 BMW R9T in to have the tube replaced. That was my first mistake. I left with rim damaged and scratched down to the metal along with several scratches to other accessories. I will never come here again...Jamie denied all liability and feigned complete ignorance of the whole situation. There is no way that the bike came in with the damages they caused because the valves stop the rims from even touching the ground in addition to having a lever guard on the bike. Additionally, the tire was completely flat again quicker than the slow leak I brought in with for the fact that it did not even remain aired up for 24 hours. When I made an attempt to settle the matter with the shop, Jaime hung the phone up in my face because he knows he was in the wrong despite me remaining calm the entire time. To make things even worse, they attempted to cover the damages with sharpie marker. I wouldn't recommend this shop even if it were the last one in the city. There is no way in heck I could lay the bike down on the rim even if I wanted to, and I'm really disappointed about the integrity of this shop.

  Jeff Highbarger
4 months ago
If you need service on your dirt bike or quad, look no further! I got my carb cleaned and some new tires for my 03 blaster, great turn around time and fair prices. Jamie was super helpful and willing to share his knowledge with me.Thanks again!

  Ryan Njaa
3 years ago
Owner is extremely knowledgeable, very honest, and straight forward. Great customer service! I had my Yz250 motor rebuilt (bottom end and top end) and it runs perfectly now. Owner put great effort into explaining everything. He asks questions about what products you use such as gasoline type, 2 stroke oil, etc. He also makes suggestions on what is best for your bike and how to keep it running good in the future by recommending some alternative products. I will definitely continue to bring my motorcycle parts to this shop to be fixed if needed!

  Chuck Muller
a month ago
Excellent handling of my K 1000 - 2015 Jamie and the guys love donuts quality donuts lest make a war on the best donuts

  Greg Heckmann
2 years ago
Great shop, good inventory of all things for trail biking and more. James and Jim got my KLR650 ready for Baja with perfect results, even able to find a rear wheel bearing that needed replaced during a tire change through his network of distributors, we had the parts in the shop same day - and during these times that was amazing. I highly recommend this repair shop they get the job done right and will make space on the stand for you if you're on a schedule. Thanks a million guys!!

  Nick Misner
4 years ago
Just wanted to give these guys the praise they deserve! bought a old 1996 RM250 off a buddy and James as well as the rest of the staff have been AMAZING helping me learn how to maintain this machine. Every bit of advice has been correct, and they have gotten me the correct parts each time. Service has been FLAWLESS. They have helped guide me in my own repairs as well as fixed my mistakes. YOU CANNOT FIND A BETTER PLACE TO DO BUSINESS! If your new to the game like I am. these are the Pros you wanna listen to!

  Santa Cruz
8 months ago
I do not recommend taking a KTM here. They took weeks to order my part, and Jamie completely ripped me off and sent me out with a broken Kick shaft and leaking coolant. Horrible place to get your bike fixed, I would not recommend this place to even my worst enemy.

  John Public
a month ago
Great parts and knowledgeNice store they have everything or will get it.

  Daniel Smith
4 years ago
Even though I have not seen Jamie for over 10 years but known him for about 20, walking into the shop was like we had been in touch every week. We shot the breeze but got to off road tires for my KTM 525 right away and he sold me what I was looking for. Most guys sell you what they want or what they make the most money on. That is not Jamie. That is why I always say I would rather do business with a friend than a stranger, we should all support each other. I am a criminal defense lawyer in Chula Vista and went a long way to see jamie, but it is worth it. If he knows a guy that gets a felony evading on a motorbike, I know he will send them to me. I had at least 3 last year and got them all to misdemeanors which is a big deal considering it is 6 months jail min on a felony. But It is like buying the tire, which I took out over the weekend on the Otay Truck Trail and had a blast. Great traction on the slippery marbles. That was the fit for me. Friends help friends and support each other in business. Isn't that what we are supposed to be doing? Dan Smith

  Christian Wolff
10 months ago
Was only here to buy oil...Jamie looked at the motorbike and gave his impression. I doubt he knows his stuff. He suggest for safety reasons to change the tires and as I am out of town he sneaked me in . You feel he has the knowledge expertise and he is just awesome and would come back but 4k from Alberta for a check up and maintenance isn't easy

  C L
a year ago
What a great motorcycle shop! For motorcycle enthusiasts it like going to Disneyland. Jamie and his staff are knowledgeable and helpful. The shop is spotless and the mechanics are (especially Denis) are very meticulous. Work gets done right and on time. Do yourself a favor get your parts & services done here for desert season.

  Charles Cox
5 years ago
Came in for a tire on my harley and ended up needing a new rear axle and bearings because the previous shop didn't grease the axle with the last tire. It was no easy task but the crew took it head on and made it better than new. Clairmont cycle has my business from here out!!!!GREASE THOSE AXLES FOLKS!!!

  Conner Mullennix
4 months ago
Not very helpful and rude.Seems more interested in telling people how it s done rather than making a sale.

  Enrique Sanchez
7 months ago
Excellent prices and quality and the owner is very honest. The best place.

  Ralf Wilkowski
5 years ago
Great place with a very knowledgeable owner. Excellent service and competitive pricing. They can pretty much get anything. Had the valves done on my Yamaha and it was done well and at a good price. I followed the owners recommendation and went with a different valve type. Good choice.

  tom rogo
7 years ago
I have been going to this family run shop for over ten years. The owner is personable and extremely knowledgeable. And, whenever I have brought one of my motorcycles in for any kind of service, the mechanics really look over my bike for any additional mechanical issues that me need to be addressed. I once was going to install some "Made in China" foot pegs and the owner warned me of the cheap aluminum used on the parts and that I should not use them if I planned to stand on them. He may have saved my life. I like this personal touch and without the typical hard sell of the larger corporate shops. Tom

  Patrick Nash
8 years ago
This place has earned my business with consistent great service. Parts ordered and delivered on time at a competitive price. Tires changed no pinched flats. Great free jetting advice. My advice on bad review people. If you happen to get poor service all day- look in the mirror.

  Michael Fry
6 years ago
I've been coming here for many years even when his dad ran the shop. Being a former motorcycle mechanic, I've seen both sides of the counter and how hard it can be to make a independent shop stay in business. Jamie and the team at CCS have always treated me fairly. They can make custom cables and brake lines which seems to be a lost art. Their prices are fair I'll continue to support them.

  Kr the G
6 years ago
What attracted me to this shop was the prices they gave their vets. It was when I brought my bike in for service and was told that everything was fine, that's when I never went back. Not only the oil level was low when they just changed it, I also needed a new cylinder and piston as well. How do you miss that. That was my second service with them and never again. Jamie seemed like a decent person but very disappointed in the lack of professionalism. BE CAREFUL BRINGING YOUR BIKE HERE. YOU HAVE TO DOUBLE CHECK THEIR WORK COULD OF SAVE HUNDREDS.

  Jake McFayden
7 years ago
I just want to say thank you to the guys working at the shop yesterday for helping me out with something completely unrelated to motorcycles. I was looking for temporary fix for the cable on my Flow snowboard binding and an employee at the Home Depot suggested maybe I should try this place out because they always do a good job on his throttle cable. He figured why not give them a shot and see if they can do anything. I took my binding to the shop and they were very excited to troubleshoot a completely different problem than what they're accustomed to. Within 15 minutes, my binding cable received a durable looking bandaid and I'm pretty sure it'll hold for the weekend. Even if it doesn't, I'll be extremely injured but appreciating the attempt they made in a short time! Thanks guys for putting my mind at ease for this trip!

  david cook
3 years ago
Jamie and team have helped me on multiple occasions without hesitation and with an open mind. Really love the shop and the parts they sell for a beyond fair price. They have my service for life.

  Andrew Wozniak
3 years ago
Great prices and service, bought a new rear tire and Jamie was able to install it while I waited. Always prefer to support independent shops, glad I found them!

  john silny
4 years ago
Good people, good conversation, good prices. Jamie is a throwback to when customer service really counted for something. It's not all about profit. It's about building a relationship with people and creating a customer base. Treating people with respect and they will return, and spend their cash.

  Holden
6 years ago
Best deal in town! I took my 2016 Yamaha FZ-09 there for a few repairs and was more than satisfied with their service, attitude and punctuality, not to mention they were the by far the most fair and honest independent moto repair I could find in the San Diego area. Clairemont Cycle Supply saved me over $400 in just labor on the repairs over the next lowest bid, not to mention the huge amount of money I saved in parts! I didn't even ask for an estimate, just paid the bill because I could tell they were trustworthy just by talking to them! I will continue to take my motorcycles here and urge anyone in between indys or looking for honesty and dependability to do the same!

  Scott Barber
8 years ago
Jamie is the man and has helped me out with many of my bikes. He gets stuff I need quickly and is knowledgeable about KTM's. It's good to support the local shops, especially when they support us. Jamie does.

  Matthew Schuster
8 years ago
Had a tire and tube put on a Harley rim. First go they pinched the tube. Took it back for repair. Rode for 1200 miles, went flat. Took it back $25 for the repair, a week later tire is flat again. They need to either teach the youngins doing this that people's lives depend on their work or get quality techs in there. I will not be going back. This type of customer support is garbage!

  olinser diaz
3 years ago
Loved the work they performed on my crf450r. Prices are definitely reasonable and his techs are awesome at their job will def be back to have other repairs on my other toys.

  Jessica Ouellette-Nehez
2 years ago
This place is the BEST EVER! I got my first bike- 1988 Honda NX 125 - so it s an older bike. So I know nothing about bikes. These guys always have what I am looking for when the big shops don t. Jamie always has knowledgeable advice that is much needed!! I ve called all the other big shops in the area looking for simple parts such as ignition or Clutch lever etc. And I always get some kind of a run around. Every time I called Jamie, he straight up with me, always has the part and I ve never ever had an issue. Plus he s got a full service repair shop in the back!!

  Ken Simmons
7 years ago
Not certain what happened...but there has been a definite shift in the value of the service at Clairemont Cycle Supply... I brought in a non running bike...and picked up a non running bike. that was allegedly finished. I brought it in with no spark...go the call that it was done and ready to go. A new battery and 75.00 later...I get the call that the bike was done, and needed the carb cleaned... I brought the bike home, cleaned the carb....turned it over...No Spark. I called, still willing to spend my money with Clairemont, and give them the chance to stand behind their work, Instead, Jamie what good enough to have a rotten attitude, not even considering offering to bring the bike back in...and hung up on me... I've ridden a bike since 1984, and I've never had this sort of experience with a shop. I typically do my own work...but Japanese dirt bikes are not my specialty. You're competition will appreciate your pleasant attitude and approach to customer service. Previously, I had only used CCS for tire changes. Those...they seem to be able to execute flawlessly.

  Dave Stencil
4 years ago
This is months ago, but i got some tires put on a scooter.. this is the second time there (previous time was for motorcycle tires), but i recommend small shops like this. Good service, straightforward pricing. Great little shop.. keep him in business