BAZ Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SUDCC IV
a month ago
WHile I appreciate the speed with which this place got my car repair done (less then 2 hours-brought in with NO appt.), I fould the labor charge of $75.00 (for 45 mins. of work ), to be more then a bit exorbitant. I am sure there are pleaces with CHEAPER labor rates for auto reapi issues. I will be looking for those instead of at this location with my next auto repair issue.

  Chris Gammo
2 months ago
I ve had a problem with my car for months went to many shops and they could figure it out. I went to this place and they fixed in 1 hours best shop in San Diego not going anywhere else. Thank you Jason

  Jeremy Pollard
3 months ago
Have been here a few times - service is very quick and very fairly priced. I ve never been to a shop this willing to take the time to clearly explain the issues with my car - this is the only shop I ll go to in San Diego

  Kristina Sparks
8 months ago
I have unfortunately needed to use their services twice in the last 6 weeks. First, they had to clean up a mess with my front tire after my tow truck driver stripped the lugs on my spare. Then, my alternator just kind of fell, tearing up the power steering belt in the process. Apparently whoever worked on it last didn't tighten the bolts enough. While it was unfortunate that I needed to use their services, I'm glad they were available. Both times they took care of me in a timely manner with Jason calling at each step to make sure I understood what was going on and how much it would cost. I just picked my car up and it's driving better than it has in years. This place has exceeded my expectations twice in such a short period. I highly recommend them for all your car maintenance and repair needs.Services: Tires, Steering & suspension repair, Oil change

  Eli Krut
7 months ago
I live on the east cost my nephew had car issues found Jason I ve been in the car business since 1987 so I know a thing or two about cars and mechanics never met Jason but I ll tell you he is one of the nicest people I spoke to very professional my nephew needed a little more time to pick up it was no issue nothing was an issue with Jason I do definitely recommend the shop.Jason thank you .

  Kaleb Salas
a year ago
Took my truck in for an engine rebuild in 2016 well guess what? Oil leaks, blown head gasket twice, and now I m getting the engine done right somewhere else. This guy George acts like he s your friend but cuts corners. Is extremely dishonest, lies about the work he does. And tries charging you for repairs for things he said he were under warranty. Total jerkoff.

  SDGuy
2 years ago
Likely the best repair shop I've ever used. They are not perfect, car repairs simply can't be! But they stand by their work, work with you to figure out what the issue is at the lowest cost and don't, I mean DON'T screw you over just because. George is honest up front (this might be the problem, but....) and treats you fairly. They get the repairs done fast, usually the same day, and prices are fair. We had brakes done on a Saturday, but they made an odd sound, took it in on Monday (they'll stay open later if you call), had it looked at and done in 15 minutes. A place well worth your time and money.

  FURKAN K�SE
2 years ago
You must read it before you go there. You can really trust George and his team. I saw a few bad rewievs but don t understand how people think about him. However in my case he tried to do best and he offered the best options on my car. Fair price.I was really appreciate it. George is the most trustfull repair in San Diego. Just go there and feel relax. If you have any question , you can ask to me about his shop.Service: A/C installation & repair

  Jasmine Walker
5 years ago
So happy we found this place! George really helped me out after another shop ended up doing more harm than good. George was recommended by AAA after I needed a tow from the other shop. He was very knowledgeable, explained everything in easy to understand terms, and really made me feel comfortable. We will definitely be coming to Excellence Auto Service for all future needs and will recommend this shop to everyone! Thank you again for the awesome service!

  Dustin Calloway
2 years ago
I read a few reviews on here that reflect my experience pretty closely. I had my engine replaced here a couple of years ago. Following the replacement i kept getting a tighten fuel cap warning. Took it back several time but no solution was found. Still have the problem to this day.Had my wife take the car here to put on some premium suspension parts that i had picked out after hours of researching. Originally i had planned to install them myself but got sent on deployment early. Several problems surfaced immediately after these parts were installed. The suspension and steering sounded awful after 1 month. She took it back to them only to be told the parts were cheap made and needed to be replaced again, even though i had paid the extra buck to make sure i avoided cheap made parts. After the second replacement of the ball joints my car tire sounds like its going to fly off at any second. Imagine how your tire would sound if there were a bulge in one area or how it would sound if your wheel was warped going down the road. I finally decided that going here brings me nothing but more problems to figure out and took it to a reputable auto shop.The guy that test drove it at the reputable auto shop said he was scared to take the car on the freeway because of how loud the sound was. After full inspection, wheel bearing, engine mounts, cracked wheels, improper tires not made for my wheels, and broken misc items in the engine bay, along with the continuing evac system problem, are what i have to take away from my single decision to use excellence. I would keep taking my car back to solve the issues but i have lost confidence that the guys here no how to solve issues. Seems they are only created here. Alignment and balancing were my choice to try and fix to tire noise but to no avail. Its going to cost me over $2000 to resolve these issues that should not exist.As a side note, George is a kind man and did not perform most of the repairs himself. It is the shop as a whole that lost my confidence.

  Zack Beveridge
4 years ago
George is incredibly patient and personable. You can tell that he wants to repair the vehicle to the best of its ability, while money is of little concern. The prices are very reasonable and his turnaround time is quick. Will definitely be coming back, and I think I've found the mechanic for me in San Diego!

  Jessica Gaddy
2 years ago
The service itself was fine as far as the work done. But the man who I assume is the manager, George, was not professional. He showed me the inside of my car to explain things. I asked him how much it would be since he seemed done, I guess he wasn t and he told me Can you breathe?. Then another administrator walked past me while I sat in a chair in the lobby, I noticed him stop to stare at me and when I looked up he said I need to get in here, pointing at a door near me. He could have easily walked past my legs and if not that, he could ve said excuse me and I would have known to move. After all that, now my cabin filter (which George wanted to fix but I declined because I ll do it at home) is so smelly as if someone smeared grease on it, I can t use my Ac in this heat wave now because it smells like car exhaust inside my car, until I fix it. I m very disappointed. It was $400 for transmission checkup and fixing a gas leak.Service: General repairs & maintenance

  Jonathan Ellick
7 years ago
Every time I had a issue I just take it to George and he takes great care of it. Only guy that you can trust with your cars and great prices too. Get things done very quickly. My dad goes to him so do I and my wife thanks George keep up the great work.

  Richard Therien
7 years ago
I had a good experience here. Jeorge towed my broken down truck and rebuilt the tranny in 3 days. Picked up my old truck and it now runs like a champ. Thanks

  Miran Doll
7 years ago
I go to George every time my car is not doing well. He is so nice and all the mechanics are so good at what they do! The best part is that they give a warranty on their work so I trust that they do their best every time. Some mechanics in this area do half a job for insane amounts of money and then charge you again when their shotty work messes your vehicle up again :( But that would never happen here! Make this your auto shop if you live in the area and you will never be disappointed :D

  David S
2 years ago
Best auto service in San Diego! I've been coming here for over 10+ years, and I always leave with a smile. They have fixed my Explorer, Outback, and Ranger. From broken pumps/hoses to transmission work. If you want honest work at super fair pricing this is the place to be.

  Maze Philip
2 years ago
Yo listen up guys save all ur money go somewhere else, dont waste ur time and money here, this guy George is a liar scam always trying to rip people off especially ones that doesn't know anything about car...Bad service and dishonest . They will tell you things you need when you don't. They will also overcharge you. I would not recommend them.Very rude when I was trying to explain what was going on with the Price we agreed on Did not let me finish explaining,called me stupid and was asked "what do you want me to do over the phone?" I told him absolutely nothing dont touch my car eventhough he already taken off my transmission piece by piece, thats how bad these guys are, took my car all my parts to another shop willing to put a new transmission computer for $2000.. George was going to charge me $3800and convinced me he will swap it for $2800... wadda jokes...never come to this place

  Gisele Papen
3 years ago
George and his crew take the time to explain their recommendations without patronizing or talking down to me. Prices for their services are fair and competitive. I recommend them without reservation. The missing 5th star is for their waiting room. It could be cleaner, with more comfortable seating and updated magazines or other entertainment like a TV or music. AC would be a huge plus, but then I'm sure, prices would have to go up!

  Juliet Marx
a year ago
Just make sure you stay going there forever. There is forced loyalty. If you decide to go to a different mechanic, you'll be dropped like a bad habit. Hopefully you won't have to go back for warranties. Also, I really don't need my mechanic to mansplain or be derogatory towards me.

  LogicalCynic
2 years ago
George, tried to steal money from my hand and I'm a disabled veteran. My friend who owns half the car still wanted to do business with him even though he tried to steal from me, doesn't to trust me to pay, yet he wants me to trust him. I understand why he believes in God. I give 1 star because I have to.

  gopro25
3 years ago
A Vehicle Acquisition Manager, Brian, purchased my used car today. He is excellent at what he does! Quickly navigating the sale while maintaining a definite sense of warmth, you could invite the guy to a family gathering.The business name: "Excellence Auto Service", was clearly reflected here. Thank you.

  Mike Palomba
4 years ago
The guys at excellence auto are great. I ve had George work on 3 cars since I moved here a few years ago and I ve never had any problems. Prices are excellent. I would highly recommend them!

  Jeff Mudd
9 years ago
As a business owner responsible for a small fleet. George has been taking care of our auto repair needs for several years. You can count on friendly, quick service with out the usual up-sale pitch you get at most others. I send friends and family to George with out hesitation.

  Nick Pierce
4 years ago
George is the man! Of course, he's only as good as his mechanics. I never feel cheated. They work on what they promise to. They may make suggestions, but never pressure you. They know it's your car and they understand good business begets repeat business.

  Alexander Gedam
4 years ago
I went in for alignment they recommend a front lower control arm to be replaced I did. I noticed after it was done it did not need to be replaced. I also had an issue with the back tire and they recommend the spindle to be replaced so I did not trust them so I check myself it was lower control arm Needed to be replaced and I did it my self When I went back, for the alignment I got turn down 5 different it time saying the guy that does the alignment is not there on the sixth time I showed up they did the alignment and it got worse than it was before then they refund me my money for the alignment but not for the balance.

  armaund the gate keeper Fowler
a month ago
This is the best spot to take care of your car

  Karlo Braceros
3 years ago
Had an issue with my vehicle, Marvin personally stayed late to make sure that the service would get completed that day. Recommend for any and all services. You know exactly what's going on and there's no hidden fees. 10/10!

  Nick Kurtz
6 years ago
This was probably the first autoshop I've ever been to that I actually felt comforted by the staff.I drive a very old car and usually auto shops take advantage of me every time I get something checked because there's so many small problems with old vehicles. Fortunately at excellent auto service they did not! Just did what I asked and gave advice on how to keep the car up and running. Will be back if anything happens again!

  Kim Stamper Cantelon
6 years ago
George and his son run the shop. He is quick and very flexible. I am always happy with their work. He doesn t over charge or sell you more than what needs to be done. I totally trust him with my car.

  Nicholas Mitchell
6 years ago
George and his sons and other techs are the best and they are friendly and get the job done quickly and correct. George is always willing to work with anyone on prices and he never lies about the work that has to be done. I send all my friends and family here.