August European Audi-BMW-Mercedes Benz-Volkswagen-Volvo Service &Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Thomas Eddy
a month ago
Ive been bringing my E46 M3 to August since my BMW warranty ended. They also work on our 2017 Q5. Eric and the guys are all good dudes. They do great work, tell it like it is, and run a very professional shop. The garage is always clean and they try to use OEM parts. I highly recommend.

  Yanlin Zhou
2 months ago
Had my car serviced here today, and it was a solid experience. Big props to Eric - dude s friendly, knows his stuff and keeps it professional - not only for the great service but also for throwing in some solid advice on taking care of my ride. No 'stealership' vibes, just honest expertise. Cool crew, efficient work highly recommend this spot!

  Jiselle Torres
5 months ago
Amazing service! I took my Audi Q3 and you could tell the man was genuine and cares about giving top of the line service without worrying about maxing out the money he can earn from customers.

  Michael Meader
9 months ago
*Repeat customer review*I have been taking my Z4 Coupe to August European for all maintenance needs. Eric is quick to answer, personable, and explains the necessary work in detail. His team has addressed each of my maintenance needs quickly & with craftsmanship.I have brought my vehicle here for various items, water pump, windshield washer pump, wheel balancing, steering wheel bezel replacements, list goes on etc. These have been spread out over 4-5 separate visits. Each time they have finished the labor within 1-2 days (often times same day if you drop off early).Following the completion, Eric provides a breakdown of every part that needed to be replaced & why. It gives you confidence knowing you re not being charged for unnecessary work. I strongly advocate for August European.Services: Auto body & trim repair, Steering & suspension repair, General repairs & maintenance, Vehicle Inspection, Auto detailing, Auto body & trim replacement

  Keely Ryan
9 months ago
Excellent, excellent, excellent service! I had a VERY bad service experience at Audi San Diego. The August European team took great care of me and honestly assessed the issues. I highly recommend taking your Audi to them! I trust that they will do what s right for me and my car- THANK YOU!

  arturo cruz
a month ago
The service and prices are excellent. I always take my Mercedes to this shop and I always get a great deal

  Salem Alhasawi
8 months ago
Mr. Eric is a fantastic man he was very polite and cooperative. I really appreciate his effort and expertise.I highly recommend anyone to visit as I have experienced a great service today when I took my Audi Q7 2018.Service: Auto exhaust system repairService: Auto exhaust system repair

  Samuel Nu�o
a year ago
While looking around for a mechanic he didn't have time to be interviewed. I DID appreciate his honesty for not wanting to tackle our issue w/our Audi...then again maybe he just wants the ea$y money...***UPDATE***Eric shop owner reached to me this morning, I thought I was talking to the owner when I called, Eric apologized for his tech not having the time to answer my questions re our Audi, I look fwd to visiting the shop, his answers to my questions & concern for my review tells me he's knowledgeable in his business!

  Brenda Jones
a year ago
MB are the most ridiculous cars but my daughter wanted the c350.... so ok. Previous owner had low profile rims & tires. Yes it looked cool... until the CV joints have to be replaced. Now she starts feeling a shimmy when she brakes... stupid tires warped the rotors! Specs are specs peeps... Iive within them. But the guys did the work within 24hrs & for a way more reasonable price. Will definitely bring the car back when needed!Service: Auto brake replacement

  Jim Corbeil
a year ago
I was stranded off I15 with a broken a/c pulley and serpentine belt, Checked the bmw car club and decided to tow to AugustIn 24 hrs I was repaired and on my way back to Utah. This was the best experience I have had. This shop is top notch and can recommend it 100 percent, great guys.

  John Cooper
10 years ago
Brian at August European has serviced my cars since the late 80s, so I have extensive exposure to the superior level of professionalism and service he as well his technicians provide. The experience is consistently superb. Repairs and services are more reasonably priced than the dealership, yet accomplished at the highest of professional standards. You receive personal, sincere, precise and un-rushed attention and I have always been completely satisfied when I pick up my vehicle. They simply don t come any better; I trust Brian implicitly and feel fortunate he is always there when I need him

  Elijah Francis
4 years ago
Brian and his team are phenomenal. I called on a holiday to see if I could get a spot to have a module replaced on my 2015 BMW and he managed to fit me in the schedule. The place was very clean, professional and attentive. For weeks I was having issues trying to get my front electronic module replaced and programmed properly. Bad news after bad news from a previous shop, messing up the coding in my vehicle but Brian's team managed to get it done in one hour on the same day. I can't thank him and his team enough and to anyone needing a module replaced/programmed, I HIGHLY recommend this shop.

  ALICIA LILES
10 years ago
I have a 2000 Audi A6 4.2. Thanks to Brian and his talented mechanics my car runs amazingly great. Brian has been in charge of my car's maintenance for the last 7 years. My experience with August European has been so outstanding, I feel grateful that I was able to find reliable and honest service. Brian has always taken the time time to tell me exactly what needs to be done, no surprises, and I trust his advice... He is definitely a straight shooter. And no matter what the problem might be at the time with my car, I have peace of mind that it will get fixed properly ..... I Highly Recommend them!!!

  Scott Julien
2 years ago
Hard working...honest...professional...service that goes above and beyond! August European has taken care of our Mercedes since we moved to San Diego. We have always received outstanding service at a fair price, but today, Eric went above and beyond to help me with a door repair -- I am grateful for his time and kindness! Thank you! We'll be back!

  Mike Heller
10 years ago
Highly recommended - I've been bringing my Mercedes and BMW vehicles to August European for a little over 10 years. My vehicles have always been fixed properly and they go above and beyond to exceed your expectations.They are a busy shop, but Brian and his team of mechanics are honest and fair.Another nice thing is that they do not overcharge or recommend unnecessary repairs...an especially important fact in my opinion. If you're tired of being overcharged by the dealerships and big name mechanics, give these guys a shot.

  Kevin Hedstrom
5 years ago
I've worked on cars as a hobby my whole life. I own the tools to get most jobs done. The difference with these guys, is they do it all day every day and practice makes perfect. I am impressed by their vast knowledge accumulated from decades of experience. The shop is clean, their work is clean, the staff is professional and they tell you what you need and why you need it. They are patient, honest and punctual. Don't hesitate to take your expensive nice car here. You will get the royal treatment and won't waste money at the dealer.

  Marjorie Ethridge
10 years ago
I have been taking my car the August European for 3 years. Brian takes the time to clearly and respectfully explain what's going on with my car. He provides me with the information for repairs needed now and what are areas that will need to be addressed for the future. The team there are skilled with excellent customer service, repairs are timely and shuttle service is a great help.

  Audra Rene
10 years ago
I have trusted my last three vehicles exclusively to August European. I own a different local business, and when I moved in the area, all my clients kept recommending August. The honesty, knowledge, customer service, fair pricing, efficient scheduling and accurate finish times, and kindness of the owner, who you actually interface with (also a plus), are the main reasons I continue to go to this shop without question. If I own non-european cars moving forward, I will still beg the team August European to keep working on them. The best!

  Brad Kern
10 years ago
I have been taking my 2002 BMW 330i to August European for the past 7 years. My car has approx. 140K miles on it today, and I would not have held on to the car this long if it weren t for the confidence I have in Brian and his team. Honesty and quality of workmanship are the two most important things to me in a mechanic, and that is why I continue to have my car serviced here. Additionally, I think the big advantages of taking your car to August European vs the dealership is that you will not pay for services you don t need, and there s much more of a personal relationship. Thanks for the outstanding customer service Brian!

  Sean Mott
8 years ago
I have taken my car to Brian twice now for relatively major repairs, and both experiences have been amazing. For the first, I had to replace my AC compressor. His prices were reasonable and the job was done quickly. About a year later (which I believe to be well after any warranty period), coolant started leaking out. I took it back to Brian to diagnose. He found a defect in one of the parts and took care of the repairs for free. Excellent service.My latest experience was much more challenging on both ends. I took the car to have the clutch replaced. I had some aftermarket software on it, so I wanted something slightly different than stock. Brian worked with me to identify the correct parts, including doing research on his own and calling the manufacturer. After the parts were installed, there was an issue with some noise, which turned out to be a defective part. Again, Brian went out of his way to call the parts vendor for advise and try and diagnose the problem. After much deliberation, we decided to revert back to stock parts, which were installed without issue. Throughout the whole process, Brian kept me in the loop with what was wrong and his recommendations to fix it. After the job was essentially done twice, the price that he charged was extremely fair (I even offered him more money which he declined). Kudos to you Brian for running an amazing shop. You have definitely earned my business for life.

  Crystal Moran
10 years ago
I have been taking my 2004 VW Jetta 1.8T to Brian and the guys at August European for about 5 years. That was almost 100,000 miles ago and thanks to Brian's thoughtful and skillful care, my car is still running well.I'm not an expert on cars, but I take car maintenance very seriously and make an effort to understand how mine works, and Brian has been a fantastic partner in this area. He seems to have a feel for my interest and knowledge, and keeps me appropriately informed on what needs to be done, what has been done, and what may or may not need to be done to keep my VW in good shape. On the few occasions there were significant problems with my car, he was diligent and thorough in diagnosing correctly, and quickly addressed any issues.His prices are quite fair, and the quality of service cannot be beat. My husband's BMW 135i is just out of warranty, and we will definitely be taking it to August European as well, as we trust these guys completely with our vehicles and appreciate their talent and hard work.I highly recommend August European and look forward to continuing to bring my cars here.

  April C
5 years ago
I have been taking my 1999 Volvo C70 to August European for 5 years now. And let me tell you why.Brian, the owner, and his staff are very knowledgeable. They explain what and why things need to be done. They also tell you what can wait. Brian uses EOM parts and lets you know if it's not needed. Not to mention his shop is well kept!When I first started taking my car in, it was because the Volvo dealer said I needed the spring seats replaced. Brian showed me how he tests to determine if they need to be replaced and said they didn't. And now 5 years later I still haven't replaced the spring seats!I also had an issue last year with the ABS Controller. Brian diagnosed the problem. The part was expensive, even for an off brand part and Brian worked with me to provide a reasonable solution.I wouldn't take my Volvo any place else. I only wish my other vehicle was European so I could bring it here too!Update: 2018 - I still haven t replaced the spring seats on my Volvo after all these years ago when the dealer had said they needed replacing! I finally gave away my Volvo, not because there was anything wrong with as it was in great shape for being over 18 years old. It was just time for a newer used car. I gave it to a friend who has teens that would use it. Although I no longer have a European car, I would still be going to to Brian for my service needs if I did.

  Peter E
8 months ago
Always great service and can squeeze me in when I need it. Eric is fantastic. Honest reliable professional and no nonsense. Wouldn t go anywhere else.

  Richard Harvey
10 years ago
With Brian at the helm, August Euro has consistently provided top-notch service for my German vehicles over the past 25-plus years. I implicitly trust his careful diagnoses and always thoughtfully-considered plan for repairs. In his casual, yet straight-forward style, Brian provides answers (and usually alternate solutions or suggestions) with a sense of calm logic and knowledgeable trustworthiness seldom experienced in the auto maintenance business. The majority of the mechanics on his staff have been at August FOR YEARs, are equally meticulous, careful and thorough in how they service vehicles. I first went to August because I d just moved from LA, and I could drop off my Porsche and walk home. Now, I live 30 miles away in north county, and although August no longer services Porsches, I still bring in my wife s Mercedes-Benz for top-notch care, just as I have with several BMWs we've also owned over the years. I can also take advantage of their shuttle service to provide a lift, if needed. Bottom line before there was internet, I was already unhesitatingly recommending Brian and his staff at August to anyone Iocal I knew who needed service for their BMW, Mercedes, Audi, VW or Volvo. (And continue to do so whenever the opportunity arises!).

  Kurd Ferguson
7 years ago
The new go to. Brought in my 08 gti for dsg service. Not only did they give me the best price in town, but because it was my first service they took $25 off and even threw in the clutch adaption. Oh did I mention my car was super dirty when I arrived? It came back to me beautifully detailed and washed. The facility and staff is top level professional and my car now shifts like a dream. Thank you for restoring my faith in shops.

  Brook Logan
5 years ago
Brian and August European have worked on our cars for years. They are honest and do the job right. They provide their thoughts on risk/reward of replacing items. I highly recommend them from small to large jobs.

  Joshua Johnson
7 years ago
Amazing service from honest technicians... end of story. Owning an MB can be expensive, but AE gives it to you straight at fair prices.

  Carrie Shields
9 years ago
I've been taking our 2004 BMW X5 and 2003 VW Jetta here for years. Here's some of the many reasons why I love this shop: They know BMWs and VWs better than any other German repair shop I've been to. They know how to run their schedule. Your car will not be trapped here for days on end. Communication is clear and consistent. There are no surprises. You WILL be called if something will exceed the estimate you were given when you dropped the car off, and you will get that call prior to the work being done. They keep their knowledge current. See all those certificates on the lobby wall? They mean something! This shop invests in its technicians by sending them to trainings. They're straightforward. They tell you what needs to be done now, what needs to be done in the future, and what doesn't need to be done at all. Brian, Dave and Matthew will talk to you about your car in a clear, straightforward, professional manner. I'm not mechanically inclined, and these guys can patiently explain my car to me in a way that I can understand and answer all my questions. The shop is always clean, well organized, and well supplied- the visual signs of a well run business.

  Barbie Graham
4 years ago
I came here for my transmission on my Volvo not only did they do an awesome job but they were very clear on when the car would be ready. I got a shuttle back to my house. The price was very reasonable.

  Andrew C
5 years ago
Very knowledgeable, upfront and accommodating crew. The technician helping me with my car (Eric) used a torque wrench to tighten the lug bolts (those who know what I'm talking about will be just as impressed). Thank you again, I will certainly be back!