Avenue Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  flashpro07
3 months ago
I m extremely happy with my Mercedes rear bumper & taillight repair. The paint job is flawless and blends perfectly with the rest of the car. Looks like a new bumper. The cost was reasonable since the repair didn t require a replacement bumper and they didn t try to upsell me on any other items. The owner Aron and his employee, Greg were very personable and polite. Job was completed in expected 3 day time frame even during the week right before Christmas. Hopefully I won t need any other body work, but wouldn t hesitate to return if I have another accident.

  Robert Robertson
a month ago
The best is what you can expect when dealing with Aaron and the team at Avenue Auto Service. My 2023 Subaru Crosstrek looks amazing! These guys are professional and they know it. Thank you again for the outstanding work! I am telling anybody who listens to me about the quality of your work.

  Boris Fishkin
2 months ago
Avenue Auto is the place to turn to for my car care since 2017. As my Volvo was badly damaged by backing up driver, I was confident that Aaron is the right person to talk to. After short search for fitting driver door, Aaron called that car will be ready for pick up after 1 o'clock last Friday. I got my picture perfect carand very happy with friendly, fast and professional service. Highly recommend Avenue Auto to people in need for good car care.Service: Body & Trim

  Neil Kaufmann
3 months ago
Avenue Auto Service provides friendly customer service, thorough attention to detail, and excellent workmanship. I have trusted Aaron and his team with my auto body work for nearly 15 years. I highly recommend them!

  Dan & Joy Brosnan
4 months ago
Courteous and helpful. I drove down to ask specific questions. I was always helped. Once my car went in the repair work was done quickly. I received a phone call saying my car was ready to pick up. Very happy with the service and the courtesy.

  Randy
4 weeks ago
Very profesional, car looks great. Had issues with my insurance company and they helped me though the issues the whole time. I would definatly use them again, granted I would prefer to never damage my car like that again.

  Joe Martella
2 weeks ago
Great experience at Avenue Auto. Greg was great. The whole staff is very helpful. The owner is amazing. The work quoted was done on time. I would highly recommend Avenue Auto.

  Menchie Boo
5 months ago
I recently had the fender repaired on my SUV by Avenue Auto Service. From the beginning the estimate was honest and fair. Parts came in on time. Repair work started as anticipated and completed on time as promised. The workmanship was perfect. One can never tell that there was body work done on it. I would recommend Avenue Auto to anyone who wants a body shop which does excellent work for a fair price.Service: Body & Trim

  Nadia Osipova
3 years ago
Great service here. They replaced my bumper, fender, repainted them, and paint blended the fender with the door for $2700. Very courteous, personable, straightforward, and professional service. I would recommend this shop based on my experience.Service: Body & TrimService: Body & Trim

  Elizabeth Contreras
3 months ago
really bad. while my mother and I were waiting in the office for an estimate one of the employees tells the guy at the front desk the lady seems like she just got here from Mexico, good thing she doesn t speak english meaning they were going to charge her more. Unfortunately we couldn t tell the person but it s devastating because if I werent bilingual and I hadnt come with my mother they wouldve done the same thing to her. The employee had not seen us until after he was done talking and I starred him down. He looked at me and smiled. Embarrassed but also acted like he had said nothing and he changed the conversation right away after that.

  Lynn Egan
a month ago
After several delays to complete repair by original date, we received the car back and the repair was excellent.

  Anthony Granados
a week ago
Great service and high quality repair job. Would definitely recommend.

  Orshi Corpos
8 months ago
They did an amazing job on my car, it needed some front body work after a minor accident. The reason I gave four stars is because they had ample noice as to when I was going to pick up the car and they didn't even wash it for me, and left a dirty rag inside... I saw multiple other cars being washed and returned to their owners so I was a bit surprised mine came back to me dirty. The work itself is great, the staff is friendly and they return day car faster than expected.

  Elsbeth Kane
8 months ago
I have never left a review online before for any shop or company, but I had the most pleasant experience with Avenue Auto Service for Autobody work and for mechanic work. They worked with the insurance company ahead of time and ordered parts ahead of my appointment and provided friendly service. Julia, especially, was so kind, communicative, helpful, and understanding. If you're wondering where to bring your car, definitely go with Avenue Auto Service. I felt like I was treated like Family.Services: Body & Trim, Oil change

  Abraham Ortega
6 months ago
!BAD BUSINESS!My truck (still) has this issue where it stalls out and dies at random times and won't turn on for days so I called Avenue Auto Service and I spoke to Stewart, and he let me know that they had time at their shop and could diagnose my car so I got it towed there. He called a couple of hours later and told me I had a bad fuel pump and proceeded to give me a quote and told me they can have my car ready by the next day latest (which was perfect because this was a Tuesday, and I needed my car to go camping on Friday). Wednesday goes by and I hear nothing. By Thursday I decided to call back and he told me that they changed the fuel pump and that still didn't fix the problem so they greased the computer connections and it fired up and told me that I might have trouble eventually down the road??? OK, they got the car to run so I'm set.. I drove it home come Friday, I pack my car and head to Modesto. I arrive to the campground with no Issue but on Sunday when it's time to go home my truck won't turn on! I had to get a tow back to Redwood City the next morning. Anyway, I called Stewart back and explained that the issue I thought they had fixed was still happening. He reminded me that he said I might have trouble down the road and I told him "I didn't know it was going to be 3 days down the road" and he told me "well you would have to be GOD to determine how far out it would be" Excuse me??? After I told him that the same issue persists he said "then there's a deeper issue that needs to be looked at". OK so you misdiagnosed my car and the repair you did, was NOT the issue. It's deeper than that. I requested a refund and he just shrugged me off over the phone and told me the truck was fine because I drove it out of the shop and that was that.. My truck is still sitting in the driveway with the SAME problem as when I got it towed and plus I'm out $704.00...Services: General repairs & maintenance, Auto engine diagnostic

  drmartinkirk
4 years ago
Fixed front bumper in 3 days. Car looks like new. Great service, everyone there is professional and helpful, especially Doug. I'm recommending Avenue Auto to friends and family. Definitely will go back if we need auto body service

  Kenneth Epstein
10 months ago
May 2023-My 2018 Audi A4 was damaged in a car accident--bumper pulled out and damaged as well as rear side panel. Avenue Auto Service ordered the necessary parts, worked with my insurance company, and completed the work very satisfactorily. The car looks great. Parts took longer than expected but final result was good--good communication from Aaron at Avenue Auto on progress and easy handling of insurance paperwork.-Ken Epstein

  Diane Schweizer
a year ago
I received excellent service from the staff on all aspects of getting my vehicle repaired (after my car was rear-ended). Price of service was reasonable, and Avenue Auto worked with the insurance company so the costs of repairs were covered. The car looks new, with no signs that it was ever in a crash. I give my highest recommendation to this company. Staff are professional, polite and extraordinarily competent in restoring vehicles to pre-collision condition.Service: Body & Trim

  yasamin khorsand
11 months ago
The paint job and body job is great, you wouldn t even notice the difference. They changed my battery and checked my suspension system and didnt get labor cost. The only issue was that they didnt clean the paints that went inside the car and when i got my car, my seats had paint on them. They also postponed my appointment but that is not really important since my car was drivable.

  John Caffall
a month ago
All went well I got my car back in record time and looks great.

  B-Sharp Piano Studio
9 months ago
Accidents happen, luckily not often. Avenue Auto Service is my go to auto shop. Three times is a charm, my third time over about ten years. I picked up my car today and am leaving as a very customer.Service: Body & TrimService: Body & Trim

  Thuy
a year ago
Went to Avenue Auto Service for bumper damage. Aaron and team are professional, courteous, and very honest about the damage. They told me it was minor, which surprised and impressed me. They helped me, and I left a happy camper. They will be my go to repair shop from now on.

  Gopal Venkatesan
a year ago
Outstanding service from a very professional team. I rammed against a pillar while parking and the right side rear door had scratches and a dent. After the body repair my car looks like new. I would highly recommend this shop for their service and being super candid about the estimates and time. Shout out to Greg for being super friendly and professional.

  Divya Krishnan
a year ago
Had a wonderful experience today at the auto shop. Called in same day morning to fix a scratch caused by scraping against a pillar for a Mazda. Aaron was super flexible in accommodating me for the same day despite a busy schedule.Him and Peewee were super prompt and did an honest analysis. Cleaned and lightly buffed and made my scratches disappear like magic.I was really nervous about this visit given I ve never been to an auto shop as do I not understand these things well but Aaron was kind and honest. Customer service matters more than anything else so I d truly recommend this place if you want an honest, reliable service.

  Sandy
a year ago
Aaron was wonderful from beginning to end. My new car went to them from a recommendation from Subaru. They did a beautiful job as my car was in a hit and run. Aaron is kind, professional, knowledgeable, on time and very easy to work with. He did what he said he would do and I couldn t be more pleased. Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Sunny Shah
3 years ago
I had a nasty collision with a road object and after getting the tire replaced near the collision location, I decided to get my car towed to Avenue Auto for the rest of the work. The alignment had to be fixed, along with a few other parts and the bumper also had to be replaced.I'm highly satisfied the quality of work done by Avenue Auto. The car looks as good as new with the new bumper being painted perfectly to match the color of my car. It also runs very smoothly like before. I was given an accurate, detailed estimate and the work was done quickly and on time. Aaron was super nice to work with - he was professional, friendly and very patient. Phone calls were always answered with accurate answers. They also took care of all dealings with insurance.Highly recommend them, and I will be coming back to them for future repairs!Services: Steering & suspension repair, Body & Trim

  Randy Kemps
4 days ago
Professional and friendly service with timely communications on status of repair

  Ray Alvarez
a year ago
I have been using Avenue Auto Service for @20 years! They are my "go to" for all my cars. Very honest and do a great job. I highly recommend Avenue Auto to everyone.Service: General repairs & maintenanceService: General repairs & maintenance

  Maja Falcon
2 years ago
Avenue Auto was great! I definitely recommend. My local Honda dealer where I bought my car recommended them to repair my car after a car accident. They made the process very easy and friendly. I shared the insurance estimate which they matched with some suggestions of where to replace with new parts versus repair existing. Nick was especially friendly and helpful.� For example, I didn t like the new special blind spot glass installed (wanted the regular glass I had previously) and they switched it out for me right away.� They even washed my car before giving it back to me! It was a pleasant experience end to end.Service: Painting

  Sarrie Paguirigan
a year ago
Communication was very good through the whole process. They reached out as soon as they were contacted by insurance to set up a time to bring car an estimate. The work was spectacular able to the paint on new bumper to the orange color of the car.Service: Body & TrimService: Body & Trim