Direct Quality Auto Glass Windshield Replacement
4.9 (173)
708 W Mill St unit f, San Bernardino, CA 92410
(909) 251-6568
directqualityautoglass.com
Claimed
From the business
- Identifies as Latino-owned
Service options
- Online estimates
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Desiree Horner
2 weeks ago
I was referred to Direct Quality Auto Glass after the company my insurance contracted with did a horrible job replacing my window.Direct Quality Auto Glass did a fantastic job! Absolutely fantastic. They were polite, professional and were able to get everything redone to my utmost satisfaction. I will be a customer of theirs for life!
Joe Cheng
7 months ago
Come here to replace my Tesla Windshield. The service was quick and professional also much more reasonably priced than some other shops I spoke to!! Carlos was so friendly and knowledgeable. I would recommend coming here for any type of windshield replacement or quick fix. I hope I don't need to replace my windshield again anytime soon, but I'll absolutely be coming back if I do!
Brenda McCarty
a month ago
Raul and his staff are wonderful! This is the second time I've been here and will continue whenever needed. I can't state enough how great their customer service is (it is rare these days). Their work is great as well.Thank you again!
Joseph
a year ago
Being a Mercedes owner I m sure you (whose reading) have the same anxieties about quality if it s not OEM and from the dealer mechanic. However these men here do solid and honest work, they re very detailed. Flawless work. I was taken care of the same day (roughly 2 hours of completion). I had a bad water leak and they easily found the issue.What shocked me the most is they called me back some moments later after I called for my first inquiry. It s extremely rare any mechanic/service center would do that. Yes, granted they re working hard; taking care of business, and we humans forget things, but I do appreciate that little effort.They also do sunroofs which is apparently a rare skill to have. They train themselves well and always up to date.Most definitely give them a try first if you re considering anyone else. They won t disappoint.
Dilip Kulakkunnath
5 months ago
Excellent customer service at this very reliable shop for auto glass repair needs. They have all the equipment needed for the glass repair/ replacement and ADAS calibrations. They completely overhauled the windshield work on my car that was messed up by my local shop and went above and beyond to fix the mess. Raul is very knowledgeable, explains in great detail what they re going to do ahead of doing the work and answers all your questions. Carlos does a great job in keeping you informed throughout the process and proactively communicating about the work. Thank you both! Definitely recommend this place.Service: Auto windshield replacement
Michelle Kosman
a month ago
We took our van in to get the passenger window regulator fixed. It was the best price around and the customer service was amazing! We will bring our future glass needs to them. Thank you again direct quality auto glass.
Philip Zuniga
a year ago
Had a cracked windshield on my Peterbilt 389, and Direct Quality Auto Glass was able to replace it quickly. They were able to complete the job within 1 hour after arriving to their location. Highly recommend this shop.
Eli Smith
5 months ago
Raul and his team at Direct Quality glass are amazing. Professional, timely, detailed, and courteous. The team replaced my windshield and cleaned the small debris from our defrost vents. I was very satisfied with the work and customer service.Service: Auto windshield repairService: Auto windshield repair
Carmen Madueno
2 months ago
Carlos provided fast and friendly customer service including giving me a quote and the address. Sid was able to fix my driver side window within 25 mins! Thank you!
Christopher Cook
2 months ago
Called to ask if my insurance would cover this window chip. I was informed to contact insurance and get approved. Funny to say this company was able to get me in that day verses the company that was preferred by insurance. Thanks guys�
Dana Robie
5 months ago
Dealing with Carlos was a breeze. The replacement of the rear window seal on my Nissan 300Z turned out better than expected and looks brand new. The work was performed and the car was finished on time, as promised. The price quoted (and paid) was very good. I highly recommend Carlos and Direct Quality Auto Glass.
K Arasteh
3 years ago
Thank you guys again for doing an amazing job replacing my back window... Direct Quality Affordable Auto Glass is the place to go if you need something done correctly at a affordable price...took about an hour to do but being patient always pays off
Omanika McGirt
8 months ago
Great place. Also helped fixed a mistake on my front windshield from another company. Great price
Robert Johnson
2 years ago
Huge THANK YOU to my guys over at Direct Quality Auto Glass. They replaced my windshield super fast and did an outstanding job. They are a family owned business and really take pride in there work and very responsible prices. 5stars as usual thanks Raul and CarlosService: Auto windshield replacementService: Auto windshield replacement
brandi Hrtznstrz
9 months ago
Best service ever ...kept me updated with all details. I strongly recommend them. If it wasn't for them I wouldn't have know my original windshield wasn't glued in correctly. Communication skills were on point. Thank u guys again for the new windshield.
Michele ODonnell
6 months ago
Carlos has excellent customer service, and the team that does the installation are precise and do so in a timely manner (I scheduled my appointment!) Thank you!
Renato Herrera
3 years ago
Great service only charged me $200 to change my driver side front window they did it the same day only took about 30 minutes and they cleaned all the broken glass
KidsMostDope10 Ayala
a year ago
Had both front and rear windshields installed by Raul. Excellent service and quality of work. He informed me of rust development from a previous installer and corrected the problem for me. Would definitely recommend and will return for my other vehicles.Services: Auto rear window replacement, Auto windshield replacement, Wiper blade installationServices: Auto rear window replacement, Auto windshield replacement, Wiper blade installation
raphael gutierrez
a year ago
On the freeway when my left power window got shattered I called and had great customer service right away. I went in to take my Versa and was taken care of right away. The window was ordered and they started working on my car. Wait time was not bad at all. I would definitely recommend. It s a family own business and the job was done great. 10/10 thank you so much for the great service and quality workService: Auto power window repair
Kay Skawienski
10 months ago
Visited this business on June 1st. I felt they were very knowledgeable and did quality work in replacing my windshield on a 2000 Ranger. They kept me informed as they were doing the work needed. Thank you Carlos and staff.Service: Auto windshield replacementService: Auto windshield replacement
Martin Yanez
a year ago
Came in to replace the windshield on a 2016 Silverado. Staff was friendly. Waiting room is a bit small but it s a good sized shop. They were quick and efficient. Good prices. If you re in the area I would definitely recommend checking them out for windshield replacements or repairs
jennifer gomez
a year ago
I m so glad I found Direct Quality Auto Glass. They respond quickly and efficiently and get the job done. I don t recommend Empire Auto Glass, they stood me up three times and never respond to texts nor answer phone calls.Direct Quality Auto Glass new exactly what I came in for once I stated the car I have. They were very helpful and informative about what they are going to do since I previously replaced my windshield before and left glue marks that weren t suppose to be there, so they cleaned it up as much as they could making sure I received my car in good quality. They also make great conversation while waiting and were checking in. My car came out perfect! Will definitely go back if I need another replacement.Support small family business!!Service: Auto windshield replacement
Rebecca Maschack
a year ago
Do not pay for Safelite when this place exists. You'll get better service at half the time and half the price. These fine folks guarantee their work and are super kind. What more could you want? Hands down the best auto glass place in the IE. Shop small!
Susie Southern
2 years ago
When I called to schedule an appointment, they were quick to answer the phone and said they could repair my vehicle the same day. I was pleasantly surprised at how quickly they replaced my sunroof! Was expecting to wait for up to 3 hours but was done in one just 1! Work was prompt and professional! I highly recommend Direct Quality Auto Glass!Service: Sunroof glass replacement
B Minjares
a year ago
Carlos was great to work with. They provided excellent work and customer service. I was so mad leaving the dealership and so happy leaving Direct Quality Auto Glass. I will definitely be coming back here for all my auto glass needs! I definitely recommend this place!
Efrain Gonzales
a year ago
Better than Safelite and cheaper. Previously got a repair only with safelite, just to find out they were messing up my paint on my car surrounding my front windshield but they fixed it and made my front windshield new again. 10/10 recommend
Genieve Suarez
2 years ago
Hands down, Carlos was amazing!! He helped me with my dads windshield in a quick timely matter. He was polite and the price was fair. I had shopped around, this was the lowest price. %100 recommend this place.
Ddaavviidd Lluuiiss
6 months ago
Same day repair. Fair price and quality work. I would recommend those without insurance and looking for quality Work
Manuel Guzman Jr
a year ago
Direct Quality Auto Glass is an amazing family owned business. Staff is respectful, courteous, and welcoming. They are extremely professional , knowledgeable, and the quality of their work is 2nd to none. I ve used them for multiple repairs and have been 100% satisfied with their work every time.Services: Auto windshield repair, Auto side window replacement, Auto windshield replacement, Window repairServices: Auto windshield repair, Auto side window replacement, Auto windshield replacement, Window repair
cameron reese
2 years ago
Great service! Great quality! I was skeptical because I called around 8AM and nobody answered the phone. I guess the opening time online was wrong. I left a message though, and they got back to me just after 9AM. They were able to see me right away. Only took about an hour and a half to complete. Windshield looks great. The guy was very nice and professional. Highly recommended.Service: Auto windshield replacement